From Wikipedia, the free encyclopedia
This article is about the defunct London jazz
radio station. For the current London DAB and UK jazz station, see
Jazz FM
(UK).
The Jazz FM logo in use until the end of 2002. Also illustrated is
the Jazz FM chameleon and the "Listen in Colour" branding.
102.2 Jazz FM (also known as London
Jazz Radio and JFM) was a local jazz and soul music station for London
run by GMG Radio. The
station was based and broadcast from Castlereagh Street[1] in
London to around 15.5 million people within the broadcasting
area.[2]
The station has experimented with its core playlist over its
fifteen year history, incorporating smooth jazz, mainstream jazz, soul, jazz fusion, acid jazz, blues and rhythm and blues. In 1994 the station
changed its name to JFM to encourage more listeners who were put
off by the 'Jazz' in the stations name. Richard Wheatly was
appointed to turn around the station in 1995 when there was only
three months money left to run the station.[3]
Wheatly made a number of sweeping changes to the playlist, selling
a sister station and changing the name back to Jazz FM, as well as
starting up a record label and spin-off business deals and
opportunities which helped Jazz FM swing into the black and make a
profit in 2001.[4]
In July 2002, after a relaxation in ownership rules from the
publication of the Communications Bill, the Guardian Media Group's radio division was
able to purchase the station for £44.5 million. GMG made more
changes to the playlist, shifting to more R&B, soul, easy listening
and adult contemporary music during the
daytime. In 2004 with the agreement of Ofcom, jazz was dropped from
the daytime schedules but retained a requirement of 45 hours of
jazz to be played during the night.
In June 2005, GMG Radio replaced the station with adult
contemporary station 102.2 Smooth FM. GMG cited a number of
reasons for replacing Jazz FM, including poor listening figures,
not making money, the 'Jazz' name putting off potential listeners
as well as not enough jazz for jazz purists. The Jazz FM name was
retained by GMG for the relaunched ejazz.fm website service which
was renamed jazzfm.com on the same day as the launch
of Smooth FM. The station broadcast on digital satellite, online
and on spare DAB capacity in Yorkshire, South Wales and the Severn
Estuary where 102.2 Smooth FM and the defunct Smooth Digital
service would have been duplicated.
On 28 February 2008 GMG Radio announced the potential return of
Jazz FM in London on DAB radio, digital satellite and the Internet
as a relaunch of the current jazzfm.com service.[5][6] The
station relaunched on 6 October 2008.[7]
History
The station was launched as a result of a ten year campaign by
musician Dave Lee, who was inspired after listening to a Los
Angeles jazz radio station, which
has since turned into a classical station.[8]
The licence to broadcast was given in 1990 to London Jazz Radio who
subsequently changed their name to Jazz FM on launch. Jazz FM
launched on the 4 March 1990 with an Ella Fitzgerald concert at the Royal
Festival Hall in London.[8][9]
To promote the station, Jazz FM paid out £750,000 for advertising
on ITV.[10]
Jazz FM faced insolvency in its early life.[11]
Broadcast Investments made an offer of £348,000 to purchase the
station.[12]
Broadcast Investments withdrew their offer when Golden Rose
Communications made a higher offer of £500,000 for the station.
Golden Rose Communications took over the station in 1991.[13][14]
Former finance director Alastair Mackenzie stated that in an
interview in 2002 that the station had run out of money three times
in 1991, and he also helped with a management buy in of the station for £435,000 in
1992.[15]
Jazz FM's licence was put up for renewal in 1993 by the Radio
Authority. As well as Jazz FM, there was a bid for the licence from
Euro Jazz London, which included ex-Jazz FM employees.[16] Jazz
FM retained its licence to broadcast.[17]
In 1994, the name of the station was changed to JFM by the
station's management in order to appeal to more listeners who may
have been put off by the name "jazz" in Jazz FM, and who thought
that Jazz FM only played jazz records.[18] The
station spent £500,000 on publicising the name change.[19]
Richard Wheatly was appointed chief executive officer in 1995 to
revive JFM which was running out of money due to both JFM and
sister radio station Viva AM, a radio station for women. When
Wheatly joined JFM, the station had three months cash remaining in
the bank.[3]
Golden Rose Communications was floated on the stock exchange in the
early part of 1995.[15][20]
Wheatly sold Viva
AM which was losing £100,000 a month before the sale[3]
for £3 million to Mohamed Al-Fayed as part of his
cost-cutting plans.[21][22] After
15 months of being branded as JFM, in the autumn of 1995[23]
the name reverted back to Jazz FM after Wheatly asked the Radio
Authority for approval to change the name of the station back from
JFM to Jazz FM.[21][24]
The change back to Jazz FM was reported to have cost £900,000.[19]
Golden Rose Communications opened a jazz themed restaurant,
Cafe Jazbar in Liverpool in April 1997. The restaurant was
operated under a joint venture with Regent Inns. A travel service in
partnership with Thomas Cook Group and British Airways
was also set up. There were also plans for jazz retail outlets
named Jazshops selling CDs and merchandise.[25]
In December 1997, Golden Rose Communications planned to make a
bid for Melody
105.4 FM[26] which
did not succeed. The station was purchased by EMAP and rebranded as
Magic 105.4
FM.
From 1998, Jazz FM also looked to expand its operation across
the UK. The station made bids to run stations on FM frequencies in
Central Scotland, the North East of England, South Wales,
Yorkshire, the West Midlands and Glasgow. Jazz FM withdrew from
bidding for a FM licence in the East Midlands because of chief
executive Richard Wheatly's belief that a dance station would
secure the licence.[33] The
East Midlands FM licence was awarded to Saga 106.6 FM which started broadcasting
in 2003. Jazz FM did become a member of the MXR consortium and did
launch on DAB multiplexes operated by MXR as well as Switch Digital
multiplexes in London and Central Scotland.[34]
The station signed a deal with Clear Channel Communications in
February 1999. The deal not only invested £3 million into the
station but also allowed Jazz FM to advertise on unused advertising
billboards.[34]
On 12 December 1999, Golden Rose Communications changed its name
to Jazz FM plc.[35]
In January 2002, Jazz FM plc made a £20 million bid for London
talk radio station London News
Radio. The bid was backed by the Guardian Media Group and Clear
Channel International.[36] If
the bid had succeeded, the station would have combined London News
Radio's operations with its own in order to save money.[37] The
station was later sold to the Chrysalis Group for £23.5 million.[38]
In 2002, US radio audience research company Arbitron announced that Jazz FM was the most
listened to Internet radio station.[39]
In May 2002, the Guardian Media Group made a bid of £41 million
to Jazz FM plc at 180p a share.[40] The
bid came on the day when the draft Communication Bill was
published[41] Jazz
FM plc's largest shareholder, Clear Channel had been
waiting for a 220p a share bid, but agreed to the 180p a share bid
in late May. Herald Investment Management who had a 7.7% stake in
the company and Aberforth Partners were not happy with the 180p a
share bid.[42][43] On 6
June, GMG raised its bid to 195p a share to secure the
institutional shareholders who were holding out for a better
bid.[44][45]
Richard Wheatly announced that he would leave Jazz FM once the
takeover was complete.[46] The
offer was declared wholly unconditional on 5 July.[47] In
December 2002, GMG moved its sales operation from Clear Channel
Radio Sales to the Chrysalis Group, inline with the sales
operation for other GMG Radio stations.[48]
Jazz FM
TV
Plans for a Jazz FM TV channel to launch in the middle
of 2004 were reported by various websites[49][50] from
2003. The channel if it had launched would have been a mix of music
videos and documentaries.[51]
Making
way for Smooth FM
RAJAR figures for 102.2 Jazz FM/Smooth FM/Smooth Radio
In 2005, GMG made the decision to drop the jazz name completely and rebrand Jazz FM to Smooth FM.
Chief Executive of GMG John Myers said: "As sorry
as we are to say goodbye to Jazz FM, it’s a sad fact of life that
it has never made a profit in its 15 years of existence." However,
in 2001 Jazz FM plc did make a profit before tax for the six months
to December 2000 of £60,000, with most of the profit coming from Hed Kandi and other
Jazz FM Records CD sales,[4][52][53], a
move of Jazz FM's sales team to Clear Channel's control,
saving Jazz FM plc £1 million pounds every year and increased
revenues from advertising due to higher audience figures.[54]
Jazz FM also announced in 2001 that it had made full year profits
before tax of £134,000 to 30 June 2001.[55][56]
Other reasons given for the rebranding was disappointing RAJAR figures, that the Jazz FM
name was putting people off listening to the station and that the
station not playing enough jazz for the purists.[8]
The latter situation was solved by GMG Radio by adding additional
investment into the ejazz.fm website and changing the name to jazzfm.com at the same time 102.2 Jazz FM
became 102.2
Smooth FM.[8]
Included in the investment would be two dedicated jazz stations of
which one still runs to this day and will be rebranded to Jazz
FM.[57]
The North West version of Jazz FM was the first to rebrand on
the 1 March 2004 and then the London version (including the Freeview and many
of the DAB
feeds) on the 7 June 2005.[58]
During the last few weeks before the launch of Smooth FM, Jazz FM
changed its jingles slightly from "Smooth Jazz and Classic Soul" to
"London's Smooth Favourites" as an indication to listeners of the
change to come.[59]
Jazz FM in its previous form closed on Friday the 27 May 2005
with the last track played being, rather fittingly, Ella
Fitzgerald's 'Ev'ry Time We Say
Goodbye'.[60] GMG
then played a promotion for Smooth FM alongside music tracks to be
played on the new station and live news at the top of the hour
until the launch of Smooth FM at 10am on the 7 June with
the help of R&B singer Lemar and then breakfast show presenter Jon Scragg.
Return to
the airwaves
Main article:
Jazz FM (UK)
The station continued to broadcast after the launch of Smooth FM
under the Jazz FM name as jazzfm.com on the Internet and on DAB in West Central
Scotland at a higher bitrate.
On 28 February 2008 GMG Radio's chief executive John Myers made
an announcement that Jazz FM would be brought back in London, the
North West and the West Midlands on DAB. Myers also said that he
believed it would make more sense for there to be a dedicated radio
station for jazz listeners than the current 45 hours of jazz to be
played on Smooth FM, as required by the licence granted to them by
Ofcom.[61]
The closure of theJazz on Digital One was also
part of the reason for the return of Jazz FM.[62] The
relaunch of jazzfm.com, under a three year deal with The
Local Radio Company happened on 6 October 2008.[7]
Playlist
When Jazz FM launched, the station played a mixture of
mainstream jazz, with the daytime
schedules originally dedicated to smooth jazz, and some soul programming. Specialist programming
from Jez Nelson and
live concerts were broadcast
in the evening and at weekends.[63]
In 1992, the policy changed and all non-jazz programming was taken
off the schedules.
In 1994, alongside the change of name to JFM, the core playlist
was changed under agreement with the Radio Authority to give a more
mainstream sound of soul, jazz fusion and blues music, with a requirement that only 25% of
music played on the station had to be jazz.[24][64]
In 1995, when the name changed back to Jazz FM, smooth jazz and
fusion music was reduced.[24]
More popular, well known and mainstream jazz was placed in the core
playlist.[65]
Chief Executive Officer Richard Wheatly noted that the station
format was in trouble because of its serious straight jazz
playlist.[66] To
counteract this downturn in listeners to Jazz FM, from 1998,
Wheatly introduced more varied jazz into the daytime playlists.[21]
From February 1998, smooth jazz and soul music were more integrated
into the core playlist of Jazz FM.[65]
Although Jazz FM has originally from the start played jazz
music, more soul and softer R&B music was added later on in Jazz
FM's lifetime to appeal to the 25-45 year old market that Jazz FM
needed to entice to the station, especially after GMG Radio took over the
running of the station and in particular in November 2004, after an
agreement with Ofcom, jazz was dropped from the daytime playlists.
John Simon, GMG programme director for Jazz FM at the time said
that the station was never licensed as a jazz station, but a
station that played a broad range of black music styles.[59]
Ofcom licensing
requirements
Ofcom as part of its licence
agreement with Jazz FM, stated that Jazz FM had to dedicate at
least 50% of the daytime output before 19:00 to 'Jazz' music, and that the music "must sit well
with the label jazz".[59]
However, from the 15 November 2004, as part of an agreement with
the Guardian Media Group, Ofcom agreed to allow GMG to change
the format of the station, with the 50% jazz in daytime output
requirement dropped. John Myers, the chief
executive of GMG said "The policy we are going on is ratings by
day, reputation by night. Jazz is much more of a night-time listen
so the changes fit well." As a result, jazz music was increased
from 40 hours to 45 hours[67] and
the Dinner Jazz programme hours were increased from two to
three.[68][69]
Criticism
|
“ |
Why not pull out altogether and hand
the wavelength to a company happy to play jazz? That, after all, is
its broadcasting mandate. |
” |
|
—Jack Massarik, Evening Standard[59]
|
Ever since the station launched in 1990, many fans of
traditional and modern jazz had
criticised Jazz FM for pandering to more 'accessible' music,[63]
with Jazz FM playing more smooth jazz[70][71], soul and R&B
music, especially during the daytime schedules.
British jazz and blues singer George Melly stated to The Independent
in 2003 that he had become so dissilusioned with Jazz FM's playlist
he had stopped listening to the station altogether, describing much
of the music as "middle of the road". Grammy
award winning jazz artist John Chilton stated that Jazz FM was
failing to reach its remit for jazz and also said that he would
prefer the station to adopt a pure jazz policy.[72]
Professional British jazz musician and former Jazz FM presenter,
Digby
Fairweather in 2006 wrote an article on the, at the time,
upcoming British jazz radio station, theJazz. In the article, he said that Jazz FM
had turned into a "tragic and swift disaster story" and that the
change of playlist later on was "responsible for both the attempted
rape and (fortunately abortive) re-definition of the music" to
which no-one within the Jazz FM coverage area would forgive.[73]
Radio Authority
Investigation
In March 2003 the Radio Authority (since embodied into the UK
governments communications regulator, Ofcom) investigated Jazz FM after it received two
complaints from listeners who complained that the station was
playing more "pop" music, after changes made to the
Jazz FM playlist in January 2003.[74]
Artists played on Jazz FM which were alleged to have infringed its
licence included U2, Eric Clapton and Van Morrison.[72]
Chris Hodgkins, director of Jazz Service which is funded by the
Arts council in
the UK, stated he would lodge a complaint with the Radio Authority
because jazz artists were being denied airplay because of the
daytime output of smooth jazz and soul.[72]
Jazz FM was cleared by the Radio Authority of any breach in June
2003.[75] By
the end of the investigation, it was revealed that fifteen people
had complained that Jazz FM was not playing enough jazz.[76]
Jingles, slogans and
branding
Kay Garner, a British jazz
singer, was asked by the founder of Jazz FM, Dave Lee, to sing the
original jingles for the station when it launched in 1990.[77]
Jazz FM has also had many other jingles and slogans during its 15
year life. The most well known was the "Listen in Colour"
(featuring the Jazz FM chameleon) strapline, poster advertising
campaign and CD in January 1997.[78] The
campaign was created by the Willox Ambler Rodford Law advertising
agency.[79]
The campaign was credited with a 48% increase in RAJAR listening
figures from 437,000 to 650,000 in the last quarter of 1997.[80] Later
on in 2002 a poster campaign by WARL was launched featuring the
chameleon peering through a misted window with the tagline "Come
into the Cool".[81] Other
slogans include "The Rhythm Of The City" and afterwards, during the
GMG era, "Get It On" created by Kitcatt Nohr Alexander Shaw,[82]
though on-air it was swiftly replaced by "Smooth Jazz and Classic
Soul". The £5 million relaunch with Manning Gottlieb over three
years from 2003 brought an end to the Jazz FM chameleon.[83] The Bespoke Music Company created the Jazz
FM jingles which were in use since the 1st of January 2003, until
102.2 Jazz FM was relaunched as 102.2 Smooth FM. A sample of the
jingles used can be heard from their website.[84]
Availability
As well as broadcasting on FM in London, Jazz FM was also
made available on digital radio in the
United Kingdom via the Sky Digital platform on
30 April 2002 [85]
and on the Freeview
platform on 30 October 2002.[86] Both
launches were preceded by test transmissions. Jazz FM was also
available on DAB digital radio on a
number of MXR multiplexes across England, South Wales and Central Scotland (excluding MXR North
West, which hosted the defunct 100.4 Jazz FM service for the North West)
and the Switch Digital multiplex covering Greater London. Jazz FM was also
broadcast around the world on the Internet through their
website.
Bring
A Pound To Work Day
Jazz FM, like its counterpart GMG radio stations, held 'Bring A
Pound To Work Day' in late October/early November 2003/2004.
Listeners were asked to donate and collect pound coins for a local
children's charity - Nordoff-Robbins
in 2003 and the Lennox Children's Cancer Fund the following
year.[87]
Listeners could also text message
a number for donations at a cost of £1.50, of which £1 went to the
charity. Jazz FM has also held auctions in past years to help boost the money
raised for charity. Lots included a signed edition of Harry Potter,
exclusive concert tickets and even a chance to join the former
breakfast presenter Jon
Scragg on his show for one day. 'Bring A Pound To Work Day' was
enormously successful for the chosen charities; in 2004, enough was
raised to purchase a new Lennox holiday home on the south coast of
England.
The automated Jazz FM service that exists today no longer runs
'Bring A Pound To Work Day', although the campaign remains on other
GMG stations. Jazz FM's successor Smooth FM have rebranded
their fundraising effort the Smooth Appeal.
Former Specialist
Programmes on Jazz FM
Many of the programmes that formerly played on Jazz FM did
continue to be broadcast for a while on Smooth FM and were made available for
download on the jazzfm.com website until 2008.
- Andy Peebles' Soul and Soccer: A three hour
show on Saturday afternoons featuring soul music alongside soccer
updates and scores. The show continues on 100.4 Smooth FM but is now entirely
playlisted, and musically mirrors the station's normal music
output.
- Behind The Mask: A six-part series which was
commissioned in early 2003 following GMG's purchase of the station
which saw vocalist Alison Moyet profiling well-known figures
within the jazz industry.
- Behind The Mic: An occasional series which
tended to air on Saturday lunchtimes between 1pm and 2pm - famous
figures within the jazz/soul industry were invited to play their
favourite songs.
- Dinner Jazz:
One of Jazz FM's flagship shows on weekdays between 7pm and
9pm/10pm featuring easy listening and jazz. The show made a return as part of Jazz FM's
relaunch in October 2008.
- Drivetime with Russell Pockett: A four hour
show playing jazz and soul music,
included the Million Sellers at 3pm, which only played songs that
sold a million records or over and the Top 3 Most Requested at 5pm,
where a listener requests three pieces of music to be played in
sequence on the show.
- Hed
Kandi: Hed Kandi was comprised of two parts, between
2am and 5am, presenters Mark Doyle and Andy Norman played dance
music for the "post-clubbing generation". Then, for one hour
between 5am and 6am, the Hed Kandi Chillout Hour played more chilled out music.
- Legends of Jazz with
Ramsey
Lewis: A show which features classic jazz recordings
from major and influential jazz
artists.
- Mainstem with Campbell Burnap: A two hour
programme which included many forms of jazz from classic to Latin as well as a mix of
jazz from the younger players of the day.
- Mike Chadwick's Cutting Edge: A two hour show
on Saturday nights featuring contemporary jazz music. The Cutting
Edge was also produced for jazzfm.com, theJazz and part of the programming for the
relaunch of jazzfm.com to Jazz FM in October 2008.
- Paul Gambaccini's Jazz 20: A jazz chart show
which was originally broadcast on Saturdays but which moved to
Sundays in 2004, and became the 'Jazz 40', between 5pm and
8pm.
- Peter Young's The Soul Cellar: A show on
Sunday afternoons which featured soul music, including northern soul.
- Sidetrax: A half-hour show (1990–1991) from 10
pm on Saturday nights doubly-presented by curators from the British
Library Sound Archive in which a broad selection of jazz tracks was
alternated with world and popular music according to a chosen
theme. Introduced in a one-hour live special with the late Malcolm Laycock
on the station's first day of transmission, the programme ran in
its original form for over a year with Chris Clark and Lucy Duran
as the main presenters. Sidetrax transferred to a slot within
'Somethin' Else' in February 1991 and continued until May that
year.
- Smooth Jazz Through The Night: A
three hour show through the night which played well known smooth jazz records
from the archives of Jazz FM.
- Somethin' Else: A four hour show on week
nights featuring contemporary and classic jazz music, competitions
and listener contributions. Presented and produced by Jez Nelson
and Chris Phillips.
- The Late Lounge with Rosie Kendrick: A two
hour show featuring chillout grooves
and jazz. In 2008, the show was
brought back on the relaunched Jazz FM and presented by Claire
Anderson.
- Tony Blackburn's Real Party Night: A show
presented by Tony
Blackburn featuring lively soul and disco music from the ages. Tony Blackburn
also presented a show on Jazz FM called Real Soul
between 10pm and 12am on weeknights from March 2003 for twelve
months. Real Soul was replaced by a three hour show from 1 March
2004 featuring jazz, soul and
R&B music presented by Clive Warren.[88][89]
Former Presenters on Jazz
FM
Jazz FM
Records
Jazz FM also had an established record label called Jazz FM Records,
publishing smooth
jazz and soul music in line with its former music output before
the rebrand.[92]
The first CD released by Jazz FM was in 1996 and titled Dinner
Jazz American Classics.[93]
Jazz
FM Records Discography
- 101 Eastbound
- A Cellar Full of Soul
- Absolute Blues
- Brazilian Nights
- Dinner Jazz American Classics
- Disco Jazz
- Dreamin'
- Driftin
- Guitar, Saxes and More
- Inspired
- Inspired 2
- Jazz FM - The Album
- Jazz of the Beat Generation
- Late Lounge Presents Boudoir Beats
- Mitchell & Dewbury - Beyond The Rains
- Nu Cool
- Nu Cool 2
- Ocean Drive
- Pacific Coast Highway
- Paul
Hardcastle - 1983 - 2003, The Very Best Of Paul
Hardcastle
|
- Paul
Hardcastle - Three
- Pure Smooth Jazz
- Soho Jazz Sounds
- Soul Inspired
- Spirit Of The Street: The Very Best Of Inner City Cool
- The Late Lounge
- The Late Lounge 2
- The Late Lounge Presents Angels
- The Perrier Jazz Award Winners
- The Soul of Smooth Jazz
- The Soul of Smooth Jazz - Volume 2
- The Very Best of Smooth Jazz
- The Very Best of Smooth Jazz - Volume 2
- The Very Best of Jazz FM
- The Very Best of Jazz FM - Volume 2
- Tom and Joyce
- Tony
Blackburn - Soul Survivor
- Velvet - Smooth Moods
- Velvet - Smooth Moods 2
- Venice Beach
|
Jazz FM Records also brought out compilation tracks from the Hed
Kandi team before Hed Kandi Records was set up as a label in its
own right. In 2001, Jazz FM promoted their Hed Kandi record label
in Ibiza, by hosting twelve weekends of dance and house music at
the Pacha
nightclub in Ibiza. This
followed previous events elsewhere in Ibiza, Amsterdam and
London.[52]
In November 2001, Ministry of Sound and Jazz FM plc
made a deal where the Ministry of Sound would distribute all Jazz
FM records.[94]
Jazz FM also launched a new record label, Stereo Sushi Records in
February 2002.[94]
Jazz FM Records has since been renamed Enterprise Records, which
in turn was bought by the Ministry of Sound record label from the
Guardian Media Group for an
undisclosed sum in January 2006.[95]
However, under plans to relaunch jazzfm.com as Jazz FM, the Jazz FM
Records label was brought back.[96]
Jazz FM
Events
Jazz FM Events specialised in setting up and providing events
based on a wide range of jazz and
soul music based on the radio stations output. This included
anything from concerts to performances in bars across the UK. Major
events would be publicised via the radio station and the Jazz FM
website, including the famous Soul Weekender weekends.[97]
Jazz FM
Connections
Jazz FM Connections was a dating site run by People2People.com.
The service required an individual to pay a subscription to chat and
meet up with other people registered on the service. The service
continued as Smooth FM Connections, and later became
Smooth Soulmates.[98]
See also
References
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2008.
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Garrett, Alexander (1 January 2001). "MONEY, MEETINGS AND ALL THAT
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2008.
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"Broadcast Investments
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2009.
- ^
"Golden Rose Communications PLC launches a tender
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Reuters. Alacra Store. 27 November 1991. Archived from the original on 27 April
2009. http://www.webcitation.org/5gM3g6ZPp. Retrieved 12 April
2009.
- ^
Williams, Rhys (13 June 1994). "Broadcasters battling to be
heard". The Independent. http://www.independent.co.uk/life-style/broadcasters-battling-to-be-heard-applications-for-four-new-radio-licences-in-london-must-be-in-by-the-end-of-this-month-rhys-williams-wonders-whether-the-capital-already-has-enough-on-its-dial-1422233.html. Retrieved 12 April
2009.
- ^ a
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External
links