Allsec Technologies Limited (NSE - ALLSEC), India, is a pure play, third-party BPO Company offering both voice and non-voice services on a blended delivery platform.

Starting out in 1998, Allsec has now emerged as a truly global corporation, servicing a veritable who's who of corporate majors across the world on a 24/7/365 basis.

Balancing rapid growth with an expansion in service offering, Allsec is now acknowledged for its expertise in the domains of BFSI, Tech Support, Quality Assurance and HR Processing.

Allsec has acquired 100% equity in B2K Corp, a 600 seat, facility located in Bangalore that is primarily involved in providing technical support services.

Company Overview

Allsec commenced operations as a voice BPO Company with its first overseas Client - an Information services provider based out of the United States - and has not looked back ever since.

Immediately thereafter, a US sub-prime credit card issuer started utilizing Allsec's offshore services for customer acquisition. This relationship has now assumed strategic proportions with Allsec now handling the complete life cycle management suite for the client, starting with acquisitions, moving on to customer retention and support and looping back with collections and recovery.

Allsec has since replicated this successful Client Account Plan across a list of other global outsourcers, a list that includes, among others, a Student Loan Consolidator, a 'Fortune 50' PC manufacturer, a leading mortgage & debt consolidation lender, a mid-sized ISP, and a world-renowned automobile company.

Allsec's offshore delivery strength - built on a robust, flexible and scalable IT-enabled platform and well-honed processes - stems from its ability to understand clients' service delivery requirements and provide customized solutions through a rapid and smooth transition to outsourced delivery.