== Corporate facts ==

Founded: 1986 by Tony Friscia

Headquarters: 125 Summer Street, Boston, MA 02110, USA <br />

Industries covered:

Manufacturing (8 of the top 10 industrial manufacturers )

Consumer Products (16 of the top 20 firms)

Life Sciences (13 of top 15)

Retail (14 of top 20)<br />

Publications:

First Thing Monday. A weekly free-subscription newsletter analyzing technology industry news and events<br />

AMR Research Book Series. Current titles include:

Supply Chain Saves the World, a look at how global companies are using best practices to do good, while doing well.

The Future of Enterprise Applications¸ examines the state of the enterprise applications market and where it is headed.

Risk! Navigating an Uncertain World¸ best practices for dealing with business risk and increasing regulations.

2017: The End of IT (as We Know it), currently in development, it examines the role the IT department will play in future companies and how to start preparing now for that eventuality.

Bulletins, for clients, monthly summaries of research each targeting a different segment and role in the business.

Services

Advisory Services <br />
AMR Research industry and subject matter analysts advise on best practices and industry trends to help clients make strategic technology investments. The advisory services target IT executives, business and operations executives, and industry leaders with the following services:

Enterprise Strategies Advisory Service, for CIOs and IT executives.

Value Chain Advisory Service, for supply chain and operations executives

Retail Advisory Service, for retail executives

<br />Peer Forums<br />
The AMR Research expert-led Peer Forums bring together executives in assorted practice areas across industries to share experiences and to discuss real-world implications of their decisions. Current Peer Forums include the following:

SAP

Oracle E-Business Suite

Supply Chain

Manufacturing

Retail

Sustainability

<br />Market Service <br />
AMR Research’s Market Services provide technology and service provider executives with market intelligence and strategic advice about market dynamics and end-user demand. The service includes quantitative market research, end-user spending and buying behavior, and analysis of current market realities and their future state. The services include:

Application Consulting and Outsourcing Services

Customer Management

Enterprise Resource Planning (ERP)

Human Capital Management

IT Management and Service-Oriented Architectures (SOA)

Knowledge and Performance Management

Manufacturing Operations

Product Innovation and Product Lifecycle Management (PLM)

Sourcing and Procurement

Supply Chain Planning and Execution

Supply Chain and Logistics Outsourcing

<br />Investment Research Service<br />
The investment research service provides analysis of technology markets and companies in those markets, as well as trends among technology buying companies, for investment banks (the sell side), mutual, pension, and hedge funds (the buy side), private equity firms (venture capital and buyout), as well as technology vendor and buyer companies looking for research looking to evaluate markets or companies from a financial perspective.
<br /><br />Contract Negotiation and Benchmarking Service<br />
The only service of its kind in the industry, AMR Research’s Contract Negotiation and Benchmarking Service (CNBS) helps senior executives negotiate strategic software and service agreements, negotiating multimillion-dollar contracts for Global 1000 companies.
<br /><br />Custom Research and Consulting Service<br />
AMR Research’s Custom Research and Consulting team provides vendors of supply chain and enterprise applications, technologies, and services with strategic go-to-market guidance using retained advisory services, primary research, project management, and marketing expertise.

Leadership

Tony Friscia, President, and CEO

Robert Blakely, Chief Financial Officer and Chief Operating Officer

Bruce Richardson, Chief Research Officer

Kevin O’Marah, Chief Strategy Officer

Nancy Gendron, Senior Vice President, Industry Strategies

Chris Johnson, Senior Vice President, Vendor Strategies

History

Tony Friscia started AMR Research in April 1986 in Chicago, Illinois, as Advanced Manufacturing Research to address the technology needs of the factory floor. By the end of the first year, the company moved to Salem, Massachusetts. Research in the early period focused on the factory network, but quickly expanded beyond to all areas of the manufacturing environment. The company later moved to Cambridge, MA (1988) before settling in Boston in 1992 where it remains.
Among the milestones during this period was coining the term “Manufacturing Execution System” or MES in November 1990, to describe the gap between planning systems and process control systems. In 1995, AMR Research expanded its research coverage to offer services in the burgeoning area of enterprise resource planning (ERP) and supply chain. As part of its new identity, the company changed its name to AMR Research incorporating its common nickname “AMR”. AMR Research’s work in supply chain management led it, in 1996, to co-find the Supply-Chain Council. Through its work with the council, AMR Research helped develop the Supply Chain Operations Reference (SCOR) Model, a framework used across industries to manage and improve the flow of supplies.