About ASC

ASC is a leading global provider of innovative solutions that comprehensively record, analyze and evaluate communications.

All multimedia interactions in contact centers, financial institutions and public safety organizations are documented and analyzed by intelligent speech and text evaluation methods.

ASC technology enables precise examination of business processes and provides the basis for decisions by supervisors and company executives. The content of communications becomes transparent, generates important information and indicates market trends.

By analyzing communication structure and content, the performance of employees can be evaluated to foster a continuous improvement process.

With subsidiaries in the United States, the United Kingdom, France, Switzerland, Hong Kong and Singapore, and certified and powerful distribution partners, ASC’s ambitious projects span more than 60 countries. An export quota of almost 70 percent, together with its worldwide service network, turns ASC into a true global player.

Global alliances, as well as integration and marketing-focused partnerships with leading telecommunication suppliers, ensure fast and easy implementation of ASC solutions in almost any environment.

ASC’s management, with its wealth of experience and its proven record of innovation, provides the knowledge, structure and financial resources required to develop trend-setting solutions. Every year, 18 to 20 percent of turnover is re-invested in research and development.

ASC's Products

This is only a brief overview of ASC's solutions.

Communications Recording

MARATHON EVOlite

The MARATHON EVOlite is the optimal communications recording solution for organizations, who want to record fewer than 60 phone lines. The system helps small and medium sized organizations meet strict regulatory requirements for the recording of phone, VoIP and radio conversations.

MARATHON EVOLUTION'

The MARATHON EVOLUTION is an universal communications recording solution for the most demanding requirements of busy financial trading floors, high-volume contact centers, mission-critical air traffic control centers and lifesaving public safety organizations. MARATHON EVOLUTION is ideal for companies planning to record medium to high channel numbers and it will evolve as your business
grows.

MARATHON EVOLUTION XXL

MARATHON EVOLUTION XXL, the high-end communications recording system for phone, VoIP and radio data, is the best choice whenever high channel numbers need to be recorded in busy financial trading floors, high-volume contact centers, mission-critical air traffic control centers or life-saving public safety organizations.

EVOip Server Software

ASC’s VoIP recording solution with EVOip is entirely software based without any need for proprietary hardware and may be installed on an “off-the-shelf“ server provided by the customer. The calls are recorded directly from the IP network, saved on a hard disk and archived, if necessary.

Quality Monitoring

INSPIRATIONpro

INSPIRATIONpro offers the latest innovations in quality monitoring solutions. The software operates with user-friendly interfaces requiring a minimum of training. It is browser-based and provides intranet or internet access for authorized users from anywhere in the world.


For further information about ASC telecom visit www.asctelecom.com