Abt Electronics is a single-store consumer electronics and appliance retail operation based in
Glenview, Illinois in the
United States.
History
Abt Electronics began in 1936 when Jewel Abt gave $800 to her husband David to start a business.
Originally named Abt Radio (since it only sold small electronics).
Abt Electronics has since become the place to shop for many people in the Midwest.
Starting with three employees in a small storefront in the Logan Square area of Chicago, Abt Electronics has grown to 1100 employees and occupies 37 acres in Glenview IL, a suburb of Chicago.
Today, second & third-generation family members work in the store, which has virtually every brand name, high-end electronics product and appliance on display in its showroom.
Fifty trucks, 38 custom-install step vans and 46 service vans make approximately 6,000 service calls and deliveries each week.
Current Business
Despite a very competitive business environment Abt has a history of continuous growth and customer loyalty, receiving more than 90 percent of its business from repeat and referred customers in its Glenview, IL store.
Abt Electronics has withstood intense competition from large chain stores and survived the test of time by giving personal service, providing award winning installations and repair work, maintaining competitive prices and meeting changing customer needs.
Abt Electronics has never had to lay off a single employee despite the competitive landscape in which it operates.
In January 1997, www.abtelectronics.com was launched and became one of a handful of authorized online retailers for brands like Sony, Panasonic, Toshiba, Bose and Onkyo.
As of April 2008, www.abtelectronics.com transitioned to www.abt.com.
Since the inception of its’ e-commerce initiative, Abt Electronics has developed a dedicated Sales, Customer Service, and IT staff allowing for the delivery of a service standard well known to its’ local customers nationwide.
The goal of delivering a uniquely pleasant experience that customers have grown to love in-store, remains a guiding principle for current and future online initiatives.
In 2007 Abt Electronics was listed as one of the Hot 100 Best Retailers of The Year by Internet Retailer, <ref>http://www.internetretailer.com/article.asp?id=24575</ref> and in April 2008, Abt Electronics was inducted into CE Hall of Fame by the Consumer Electronics Association.
<ref>http://www.ce.org/Press/CurrentNews/press_release_detail.asp?id=11485</ref>
In the News
A Wall Street Journal Article, March 24, 2008; Page R12, <ref>http://www.abt.com/about/news/wsj_032408.php3 </ref> highlights the Green initiatives in place and underway at Abt Electronics which currently include generating its own power, a recycling effort that has reduced land fill visits by 50%, and windmill soon to be installed on the roof of the 350,000 square foot Glenview facility.
Brands ultimately represent everything that differentiates one product from another including the technology, service, and quality standards for a given product.
Recently Abt Electronics was selected as one of only six retailers given approval to sell Klipsch Reference Series Premium home audio products online through www.abt.com.
<ref>http://www.marketnews.ca/news_detail.asp?nid=3609 </ref>
References
External links
Abt official website