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Amazon.com, Inc.
Type Public (NASDAQAMZN)
Founded 1994
Founder Jeffrey P. Bezos
Headquarters Seattle, Washington
Area served Worldwide
Key people Jeffrey P. Bezos
Chairman, CEO, & President
Industry Retail
Products Amazon.com
A9.com
Alexa Internet
IMDb
Kindle
Amazon Web Services
dpreview.com
Javari.co.uk
Revenue US$ 24.509 billion (2009)
Operating income US$ 1.129 billion (2009)
Net income US$ 902 million (2009)
Employees 20,700 (2009)[1]
Website Amazon.com
Alexa rank 19[2]
Type of site e-commerce
Advertising web banners and videos
Available in English, Japanese, German, French, & Chinese
Launched 1995
.Amazon.com, Inc. (NASDAQAMZN) is an American-based multinational electronic commerce company.^ Plastic Logic , Amazon.com Inc.
  • Amazon.com Inc. | Company News & Executive Profiles - AMZN | BNET 19 January 2010 8:47 UTC resources.bnet.com [Source type: General]

^ Financial Statements for Amazon.com, Inc.
  • Financial Statements for Amazon.com, Inc. - Google Finance 19 January 2010 8:47 UTC www.google.com [Source type: Reference]

^ In addition, he is a director of Amazon.com, Inc.
  • Amazon.com Inc. | Company News & Executive Profiles - AMZN | BNET 19 January 2010 8:47 UTC resources.bnet.com [Source type: General]

Headquartered in Seattle, Washington, it is America's largest online retailer, with nearly three times the Internet sales revenue of the runner up, Staples, Inc., as of January 2010.[3]
.Jeff Bezos founded Amazon.com, Inc.^ Plastic Logic , Amazon.com Inc.
  • Amazon.com Inc. | Company News & Executive Profiles - AMZN | BNET 19 January 2010 8:47 UTC resources.bnet.com [Source type: General]

^ Jeff Bezos President Amazon.com .
  • Costa Rica In-focus Bookstore - an associate of Amazon.com - Paper airplanes - Books, music, video, CDs 11 September 2009 22:022 UTC www.zurqui.com [Source type: General]

^ Found a coupon for amazon.com ?
  • Amazon.com Coupon Codes - all coupons, discounts and promo codes for amazon.com 19 January 2010 8:47 UTC www.retailmenot.com [Source type: FILTERED WITH BAYES]

in .1994 and launched it online in 1995. It started as an online bookstore, but soon diversified to product lines of VHS, DVD, music CDs and MP3s, computer software, video games, electronics, apparel, furniture, food, toys, and so on.^ Computer and Video Games amazonzom.
  • Amazon Portal : Books, Games, CDs, DVDs, Camera, Electronics, Photo 19 January 2010 8:47 UTC www.portzon.com [Source type: General]

^ Choose from CDs, books, videos, DVDs, electronics, computers, software, kitchenware, toys and games, magazines, and anything you want at Amazon.com.

^ Amazon.com, Amazon.co.uk, Amazon.fr, Amazon.de and Amazon.ca for Books, Music, Software, Video Games, Toys, CDs and DVDs.
  • Amazon Portal : Books, Games, CDs, DVDs, Camera, Electronics, Photo 19 January 2010 8:47 UTC www.portzon.com [Source type: General]

.Amazon has established separate websites in Canada, the United Kingdom, Germany, France, Japan, and China.^ United Kingdom And don't forget: Amazon Windowshop .
  • Amazon Media Room: Media Kit: Timeline and History 19 January 2010 8:47 UTC phx.corporate-ir.net [Source type: General]

^ France (Amazon.fr) 09: Japan (Amazon.co.jp) _PE20_SCMZZZZZZZ_ gives information on the size of the image and adornments added to the image.
  • Abusing Amazon images 16 September 2009 21:16 UTC aaugh.com [Source type: FILTERED WITH BAYES]

^ Our long-standing demands to Amazon on access and deletion have for years been required under the laws of several countries in which Amazon operates, including the United Kingdom and Germany.

.It also provides international shipping to certain countries for some of its products.^ We've agreed to ship products and provide customer service for orders we receive through special links on Costa Rica In-focus.
  • Costa Rica In-focus Bookstore - an associate of Amazon.com - Paper airplanes - Books, music, video, CDs 11 September 2009 22:022 UTC www.zurqui.com [Source type: General]

^ For at least some Japanese products, there is no US image stored, and no image will appear if you use another country code.
  • Abusing Amazon images 16 September 2009 21:16 UTC aaugh.com [Source type: FILTERED WITH BAYES]

^ In our recommendations section, we also now provide customers with the past purchase information that indicates why certain products are recommended, as well as a way for customers to change that information if they wish.

.On January 15, 2009, a survey published by Verdict Research found that Amazon was the UK's favorite music and video retailer, and came third in overall retail rankings.^ Thursday January 15, 2009 .
  • Amazon News & Articles 19 January 2010 8:47 UTC www.cmswire.com [Source type: General]

^ Costa Rica In-focus Bookstore - an associate of Amazon.com - Paper airplanes - Books, music, video, CDs Order the books you want now.
  • Costa Rica In-focus Bookstore - an associate of Amazon.com - Paper airplanes - Books, music, video, CDs 11 September 2009 22:022 UTC www.zurqui.com [Source type: General]

^ The publisher can make changes later, but I've noticed changes often don't propagate to Amazon.uk and other sites.

[4]

Contents

History

.Amazon was founded in 1994, spurred by what Bezos called "regret minimization framework," his effort to fend off regret for not staking a claim in the Internet gold rush.^ We actually found a means of having Amazon call us back which was promptly accomplished.

^ When the Greeks arrived in the Thermodon region and found no evidence of Amazons they assumed that it was either because they were driven off or that Heracles ( Hercules ) had destroyed all of them.

[5] .While company lore says Bezos wrote the business plan while he and his wife drove from New York to Seattle,[6] that account appears to be apocryphal.^ The company has an event planned for that day at Chelsea Piers in New York, for what an invitation calls “a major event in our company’s history.” Again, Barnes & Noble has no comment.

^ Now Barnes & Noble says that preorders of its stylish new Nook e-reader have exceeded expectations, and that the company has sold out of its initial supply of devices.

^ A business columnist/reporter from The New York Times published a first-hand report about his excellent customer service experience with Amazon.com.

[7]
.The company began as an online bookstore;[7] while the largest brick-and-mortar bookstores and mail-order catalogs for books might offer 200,000 titles, an online bookstore could offer more.^ This company started in 1995, offering the largest selection of books on the internet.
  • Amazon.com Reviews. Buying guides & consumer product reviews at Epinions.com 19 January 2010 8:47 UTC www.epinions.com [Source type: General]

^ The Kobo service plans to offer 1.8 million free books from the Internet Archive and 200,000 other books starting at $9.99 and serve the European Union , Asia and the United States.

^ For example, they could give away portions of these books -- or even whole books -- online until the title hits a certain popularity threshold, then start charging commercial rates.
  • Nascent: Amazon: A New Kind of Publisher 17 September 2009 3:03 UTC blogs.nature.com [Source type: General]

.Bezos named the company "Amazon" after the world's largest river.^ The longest river in the world, and the largest in volume.
  • Brazilian Embassy - Washington D.C. - Sustainable Amazon 19 January 2010 8:47 UTC www.brasilemb.org [Source type: FILTERED WITH BAYES]

^ The Amazon is by far the largest watershed and largest river system in the world occupying over 6 million square kilometers.
  • Rainforest Facts 19 January 2010 8:47 UTC www.rain-tree.com [Source type: FILTERED WITH BAYES]

^ Massive amounts of silt deposited at the mouth of the Amazon River has created the largest river island in the world-Marajo Island, which is roughly the size of Switzerland.
  • Rainforest Facts 19 January 2010 8:47 UTC www.rain-tree.com [Source type: FILTERED WITH BAYES]

.Since 2000, Amazon's logotype is an arrow leading from A to Z, representing customer satisfaction (as it forms a smile); the goal was to have every product in the alphabet.^ Short and consistent receive lead times to make tens of thousands of books available to ship within 24 hours to Amazon.com customers.
  • Amazon.com Books Recognizes Random House Publisher Services as Amazon Books Distributor of the Year - news from Boston.com 19 January 2010 8:47 UTC finance.boston.com [Source type: General]

^ The rare occasions where I've gotten a lemon or ordered the wrong product from Amazon, I've been treated like royalty, with Amazon making every possible accommodation to help me out.
  • Amazon Unbox to customers: Eat shit and die - Boing Boing 19 January 2010 8:47 UTC www.boingboing.net [Source type: General]

^ I didn’t even know Amazon had a customer service line since I’ve never had to call them.

[8]
.In 1994, the company incorporated in the state of Washington, beginning service in July 1995, and was reincorporated in 1996 in Delaware.^ Ryder was President, American Express Travel Related Services International, a division of American Express Company, which provides travel, financial and network services, from October 1995 to April 1998.
  • Amazon.com Inc. | Company News & Executive Profiles - AMZN | BNET 19 January 2010 8:47 UTC resources.bnet.com [Source type: General]

.The first book Amazon.com sold was Douglas Hofstadter's Fluid Concepts and Creative Analogies: Computer Models of the Fundamental Mechanisms of Thought.^ Amazon.com was built on books.
  • Chris Boese's Weblog: Is Amazon trying to monopolize the empowering "citizen media" Publish-On-Demand market? 16 September 2009 21:43 UTC www.serendipit-e.com [Source type: General]
  • Murder by 4: Amazon to force POD publishers to use Booksurge 16 September 2009 21:43 UTC murderby4.blogspot.com [Source type: General]
  • Chris Boese's Weblog: Photography 16 September 2009 21:43 UTC www.serendipit-e.com [Source type: General]
  • Media Mensch: Mar 28, 2008 16 September 2009 21:43 UTC www.mediamensch.com [Source type: General]

^ Amazon Book Prices at Buy.com .

^ The books are automatically eligible for Search Inside!™, Amazon Prime™, Super Saver Shipping™ and other Amazon.com programs as well.
  • Nascent: Amazon: A New Kind of Publisher 17 September 2009 3:03 UTC blogs.nature.com [Source type: General]

[9] .Amazon.com issued its initial public offering of stock on May 15, 1997, trading under the NASDAQ stock exchange symbol AMZN, at an IPO price of US$18.00 per share ($1.50 after three stock splits in the late 1990s).^ That and a three-for-one stock split gave Amazon...
  • Amazon.com Inc.: News & Videos about Amazon.com Inc. - CNN.com 19 January 2010 8:47 UTC topics.cnn.com [Source type: News]

^ Amazon Book Prices at Buy.com .

^ They are a public company listed on the Nasdaq stock exchange.
  • Amazon® Coupons and Amazon® Coupon Code 19 January 2010 8:47 UTC www.techbargains.com [Source type: General]

.Amazon's initial business plan was unusual: the company did not expect a profit for four to five years; the strategy was effective.^ In fact, I plan on not shopping on Amazon at all and giving my business to local stores.

^ For the (five) years that I was an undergrad at UMaine, and now in Law School, I have used Amazon to help me save money I don't have on Texts Books.

^ I have been a loyal Amazon customer now for five years and have turned many people on to them.

.Amazon grew steadily in the late 1990s while other Internet companies grew blindingly fast.^ While you can order new books through other companies, sometimes Barnes & Noble and Amazon carry books that other companies don't have in stock (and don't charge an arm and a leg to get).

^ I've been to several presentations by ex-Amazoners and this is the aspect of Amazon that strikes me as uniquely different and interesting from other companies.
  • High Scalability - High Scalability - Amazon Architecture 19 January 2010 8:47 UTC highscalability.com [Source type: General]

^ And then goes further here and there, stating that author’s company does NOT count on Amazon’s 100% reliability and does NOT advice to do same to others.
  • Amazon S3 Storage Service Goes Down, Still Not Up – GigaOM 19 January 2010 8:47 UTC gigaom.com [Source type: General]

.Amazon's "slow" growth provoked stockholder complaints: that the company was not reaching profitability fast enough.^ These details are often what an attorney or government agency is looking for when taking a complaint against a company like Amazon.

.When the dot-com bubble burst, and many e-companies went out of business, Amazon persevered, and finally turned its first profit in the fourth quarter of 2001: $5 million, just 1¢ per share, on revenues of more than $1 billion, but the profit was symbolically important.^ Finally I received a refund from amazon.com.

^ I have had not had many issues with amazon.com.

^ Amazon announced July 22 that it would buy Zappos.com, which was founded in 1999 and backed by Sequoia Capital, for more than $900 million in cash and stock.

.In 1999, Time magazine named Bezos Person of the Year, recognizing the company's success in popularizing online shopping.^ CNN reports on TIME Magazine's person of the year.
  • Chris Boese's Weblog: Photography 16 September 2009 21:43 UTC www.serendipit-e.com [Source type: General]

^ Reason Magazine did an issue about a year and a half ago, in which every subscriber received an issue with their name and a satellite photo of their residence on the cover.
  • Data Mining 101: Finding Subversives with Amazon Wishlists | Applefritter 19 January 2010 8:47 UTC www.applefritter.com [Source type: General]

^ Use this for a free year of Xbox live and access to online multiplayer and the popular 1 vs. Shipping is free.
  • Amazon Coupons, Amazon.com Coupons - DealCatcher 19 January 2010 8:47 UTC www.dealcatcher.com [Source type: FILTERED WITH BAYES]

Merchant partnerships

.The Web site CDNOW is powered and hosted by Amazon.^ Please keep in mind that this updated policy applies only to the amazon.com Web site (and not amazon.co.uk, amazon.de, or amazon.fr).

^ Amazon is selling web site thumbnails for $0.20 per 1000 .
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

^ Web site vandals disrupt Amazon, Barnes & Noble sales of book attacking Kerry.
  • amazon.com inc. and web and web site Resources | BNET 16 September 2009 21:16 UTC resources.bnet.com [Source type: General]

.Until June 30, 2006, typing ToysRUs.com into a browser would similarly bring up Amazon.com's Toys & Games tab; however, this relationship was terminated as the result of a lawsuit.^ Amazon - Up to 40% off select Twilight toys & games .
  • Amazon Coupons, Amazon Coupon Codes and Amazon Deals 19 January 2010 8:47 UTC www.bargainist.com [Source type: FILTERED WITH BAYES]

^ June 30, 2006 .
  • A Conversation with Werner Vogels - ACM Queue 19 January 2010 8:47 UTC www.acmqueue.com [Source type: General]
  • A Conversation with Werner Vogels - ACM Queue 19 January 2010 8:47 UTC www.acmqueue.com [Source type: General]

^ Retailer Toys 'R' Us said Thursday that it has prevailed in its long-standing legal dispute with Amazon.com and that a verdict expected later in the day will allow it to dissolve a partnership with Amazon and set up its own Web site.
  • Amazon.com Inc.: News & Videos about Amazon.com Inc. - CNN.com 19 January 2010 8:47 UTC topics.cnn.com [Source type: News]

[10] Amazon also used to host and run the website for Borders bookstores, but this ceased in 2008.[11]
.Amazon.com powers and operates retail web sites for Target, Sears Canada, Benefit Cosmetics, bebe Stores, Timex Corporation, Marks & Spencer, Mothercare, and Lacoste.^ Available at the  AfriGeneas Store @ Amazon.com .
  • AfriGeneas Authors & Artists - Books and Publications by AfriGeneas Members 16 September 2009 21:16 UTC www.afrigeneas.com [Source type: General]

^ Borders extends Web site deal with Amazon.com.
  • amazon.com inc. and web and web site Resources | BNET 16 September 2009 21:16 UTC resources.bnet.com [Source type: General]

^ Coupon: Free Super Saving Shipping On Orders Over $25 of qualifying merchandise, excluding gift-wrap charges and taxes, at the Amazon.com and CDNOW.com Web site.
  • Amazon Coupons & Amazon Coupon Codes. Updated Daily! 19 January 2010 8:47 UTC www.goodsearch.com [Source type: General]

.For a growing number of enterprise clients, currently including the UK merchants Marks & Spencer, Benefit Cosmetics' UK entity, and Mothercare, Amazon provides a unified multichannel platform where a customer can seamlessly interact with the retail website, standalone in-store terminals, or phone-based customer service agents.^ Great post...thanks for the Amazon.com customer service phone numbers.

^ Amazons so called Customer Service number I am p&((ed off.

^ Anyway, I searched for the customer service number and couldn't find it on their website.

Amazon Web Services also powers AOL's Shop@AOL.

Business results

.The company remains profitable: net income was $35.3 million in 2003, $588.50 million in 2004, $359 million in 2005, and $190 million in 2006 (including a $662 million charge for R&D in 2006).^ The filing gives us some more detail: its 2008 revenue was $635 million and its net income was $10.8 million.

^ The CS book, by comparison, can remain priced at $15 per copy and I'll still earn $4 per copy in net profit/royalty.
  • Indie Author: Lulu vs. CreateSpace: Which Is More Economical For The DIY Author? 17 September 2009 3:03 UTC aprillhamilton.blogspot.com [Source type: General]

The firm's retained earnings were negative $1.8 billion in 2006, negative $1.4 billion in 2007, negative $730 million in 2008, and $172 million in 2009.[12] Revenues increased thanks to product diversification and an international presence: $3.9 billion in 2002, $5.3 billion in 2003, $6.9 billion in 2004, $8.5 billion in 2005, and $10.7 billion in 2006.
On November 21, 2005, Amazon entered the S&P 500 index, replacing AT&T after it merged with SBC Communications. .On December 31, 2008, Amazon entered the S&P 100 index, replacing Merrill Lynch after it was taken over by Bank of America.^ DrWex on December 31, 2008 1:01 PM writes...
  • Anyone Have An Opinion on Createspace?. Copyfight: the politics of IP 17 September 2009 3:03 UTC copyfight.corante.com [Source type: General]

^ Jimmy Clay on December 30, 2008 9:31 PM writes...
  • Anyone Have An Opinion on Createspace?. Copyfight: the politics of IP 17 September 2009 3:03 UTC copyfight.corante.com [Source type: General]

^ By Jason Kottke • Nov 4, 2008 • Amazon $100 rebate on the Kindle .
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

Locations

.Amazon.com has offices, fulfillment centers, customer service centers and software development centers across North America, Latin America, Europe and Asia.^ This was developed outside of Amazon.com using the Web-services interfaces.
  • A Conversation with Werner Vogels - ACM Queue 19 January 2010 8:47 UTC www.acmqueue.com [Source type: General]
  • A Conversation with Werner Vogels - ACM Queue 19 January 2010 8:47 UTC www.acmqueue.com [Source type: General]

^ Snail mail to customer service Amazon.com, Inc.

^ An Italian national, he has traveled and worked across Europe, Asia and North America.
  • amazon.com inc. and web and web site Resources | BNET 16 September 2009 21:16 UTC resources.bnet.com [Source type: General]

[13]

Headquarters

Amazon.com's headquarters in the PacMed building in Beacon Hill, Seattle.
The company's global headquarters are located on Seattle's Beacon Hill. It has offices throughout other parts of greater Seattle, including Union Station and The Columbia Center.
.Amazon has announced plans to move its headquarters to the South Lake Union neighborhood of Seattle beginning in mid-2010, with full occupancy by 2011. This move will consolidate all Seattle employees onto the new 11-building campus.^ I cannot get onto Amazon at all.

^ Separately, Amazon Web Services announced it will lower the prices on all Amazon EC2 On-Demand compute services as of Nov.
  • Amazon Brings Relational DB to the Cloud - InternetNews.com 19 January 2010 8:47 UTC www.internetnews.com [Source type: General]

^ In fact, I plan on not shopping on Amazon at all and giving my business to local stores.

[14]

Software development centers

The company employs software developers in medium- to large-sized centers across the globe. While much of Amazon's software development is in Seattle, other locations include:

Fulfillment and warehousing

.Fulfillment centers are located in the following cities, often near airports.^ Elite Veteran Posts: 1117 Location: Near the center of the mitten .
  • Viewing a thread - Free online publishing. 17 September 2009 3:03 UTC forum.writersdigest.com [Source type: General]

Amazon offers warehousing and order-fulfillment for third-party sellers including large companies such as Target Corporation:[15]
.In March 2009, Amazon announced plans to close three U.S. distribution centers: Red Rock, Nevada; Chambersburg, Pennsylvania; and Munster, Indiana.^ Amazon.com Announces Plans to Open New Fulfillment Center in Munster, Indiana Amazon.com Announces Third Quarter Sales up 41% Year over Year .
  • Amazon Media Room: Media Kit: Timeline and History 19 January 2010 8:47 UTC phx.corporate-ir.net [Source type: General]

^ Direct sales through Amazon mean that book orders are ganged and shipped by the printer or publisher to Amazon's distribution centers transparent to the client.
  • Special Report: Distilling the Amazon-BookSurge Debate | Media & Telecommunications > Publishing from AllBusiness.com 16 September 2009 21:43 UTC www.allbusiness.com [Source type: General]

^ Announces New Fulfillment Center in Goodyear, AZ Launches Office Supplies Store Amazon.com Acquires Fabric.com .
  • Amazon Media Room: Media Kit: Timeline and History 19 January 2010 8:47 UTC phx.corporate-ir.net [Source type: General]

[16]
Amazon.co.uk warehouse, Glenrothes.

Product lines

.Amazon has steadily branched into retail sales of music CDs, videotapes and DVDs, software, consumer electronics, kitchen items, tools, lawn and garden items, toys & games, baby products, apparel, sporting goods, gourmet food, jewelry, watches, health and personal-care items, beauty products, musical instruments, clothing, industrial & scientific supplies, groceries, and more.^ Amazon.com and other sellers offer millions of unique new, refurbished and used items in categories such as books, movies, music & games, digital downloads, electronics & computers, home & garden, toys, kids & baby, grocery, apparel, shoes & jewelry, health & beauty, sports & outdoors, and tools, auto & industrial.
  • amazon.com inc. and web and web site Resources | BNET 16 September 2009 21:16 UTC resources.bnet.com [Source type: General]

^ Amazon, whose servers already host terabytes of book-cover images, music-CD reviews and sales data, is offering online storage space to companies who want to store their own data.
  • Amazon.com Inc.: News & Videos about Amazon.com Inc. - CNN.com 19 January 2010 8:47 UTC topics.cnn.com [Source type: News]

^ They partner with Circuit city for in store pickup of items, Babies R Us for kids items, Toys R Us for toys, Target stores, and many other online and brick and mortar retailers.
  • Amazon® Coupons and Amazon® Coupon Code 19 January 2010 8:47 UTC www.techbargains.com [Source type: General]

.The company launched Amazon.com Auctions, its own Web auctions service, in March 1999. However, it failed to chip away at industry pioneer eBay's juggernaut growth.^ This was developed outside of Amazon.com using the Web-services interfaces.
  • A Conversation with Werner Vogels - ACM Queue 19 January 2010 8:47 UTC www.acmqueue.com [Source type: General]
  • A Conversation with Werner Vogels - ACM Queue 19 January 2010 8:47 UTC www.acmqueue.com [Source type: General]

^ Retailer Toys 'R' Us said Thursday that it has prevailed in its long-standing legal dispute with Amazon.com and that a verdict expected later in the day will allow it to dissolve a partnership with Amazon and set up its own Web site.
  • Amazon.com Inc.: News & Videos about Amazon.com Inc. - CNN.com 19 January 2010 8:47 UTC topics.cnn.com [Source type: News]

^ Reply Scott from popularo Friday, February 15 2008 In our early beta version, we are using some of Amazon’s web services (namely S3 and SimpleDB) – but have been considering using our own storage and database instead.
  • Amazon S3 Storage Service Goes Down, Still Not Up – GigaOM 19 January 2010 8:47 UTC gigaom.com [Source type: General]

.Amazon.com Auctions was followed by the launch of a fixed-price marketplace business called zShops in September 1999, and a failed Sotheby's/Amazon partnership called sothebys.amazon.com in November.^ Launches Amazon.com Associates Program .
  • Amazon Media Room: Media Kit: Timeline and History 19 January 2010 8:47 UTC phx.corporate-ir.net [Source type: General]

^ Launches Amazon.com Auctions .
  • Amazon Media Room: Media Kit: Timeline and History 19 January 2010 8:47 UTC phx.corporate-ir.net [Source type: General]

^ Launches Amazon.com Advantage Program .
  • Amazon Media Room: Media Kit: Timeline and History 19 January 2010 8:47 UTC phx.corporate-ir.net [Source type: General]

.Amazon no longer mentions either Auctions or zShops on its main pages and the help page for sellers now only mentions the Marketplace.^ Online retailer Amazon.com faces the possibility of no longer having the rights to its "one-click" shopping feature now that it faces a re-examination of its original patent, according to a report published Thursday.
  • Amazon.com Inc.: News & Videos about Amazon.com Inc. - CNN.com 19 January 2010 8:47 UTC topics.cnn.com [Source type: News]

^ And got back “thanks but this address is no longer valid; please use the links below to get to a help desk.”” .

^ Amazon also said it would no longer sell the United States-only original Kindle, which used Sprint Nextel.

[20] .Old links to zShops now simply redirect to the Amazon home page,[21] while old links to Auctions take users to a transactions history page.^ I don't see the "Contact Us" link at the Amazon home page.

^ A quick idea I use is this: While on the Amazon product page, at the top left of the page there is a LINK TO THIS PAGE link.
  • How To Add Amazon Product Links 19 January 2010 8:47 UTC www.squidoo.com [Source type: FILTERED WITH BAYES]

^ You may not: (i) link any of the Amazon Properties to any commercial page of a website other than the Amazon Website; or (ii) in conjunction with any Amazon Property, direct traffic to any commercial page of a website other than the Amazon Website.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

[22] .New product listings are no longer possible for either service.^ I no longer shop at Wal-Mart, for example, because of such poor customer service.

^ For instance, their new MP3 listings include tons of great jazz, but no U2?
  • Amazon launches DRM-free "Amazon MP3" music downloads -- Engadget 19 January 2010 8:47 UTC www.engadget.com [Source type: FILTERED WITH BAYES]

^ According to good sources, Amazon is no longer outsourcing much of its customer service work to iSky.

.Although zShops failed to live up to its expectations, it laid the groundwork for the hugely successful Amazon Marketplace service launched in 2001 that let customers sell used books, CDs, DVDs, and other products alongside new items.^ Amazon sells iUniverse and other POD vanity-press books, too.

^ Amazon is an Internet department store where you can buy and sell new and used items.
  • Amazon Coupons, Amazon Coupon Codes and Amazon Deals 19 January 2010 8:47 UTC www.bargainist.com [Source type: FILTERED WITH BAYES]

^ Amazon actually can put its customers at greater risk than physical-world bookstores or libraries, in that the company can use cookies and personalization technology to track not only book purchases but also book browsing.

.Today, Amazon Marketplace's main rival is eBay's Half.com service.^ It was so easy to just google the key words “amazon.com and customer service,” and bingo!

^ Comments (6) Today marks the launch of Amazon RDS - the Amazon Relational Database Service.

^ I paid the full amazon.com price $42.00; express 2 day mail service $6.49, gift wrap $3.99.

.Beginning August 2005,[23] Amazon began selling products under its own private label, "Pinzon"; the initial trademark applications suggested the company intended to focus on textiles, kitchen utensils, and other household goods.^ It proved to be a growing competitor to Amazon, which began courting Zappos in 2005, according to the filing.

^ You are not permitted to use Amazon Associates Web Service with any Application or for any use that does not have, as its principal purpose, driving traffic to the Amazon Website and driving sales of products and services on the Amazon Website.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

^ Zappos, based in Nevada, started out selling shoes and has expanded into clothing, handbags, watches and other products.

[23] .In March 2007, the company applied to expand the trademark to cover a larger and more diverse list of goods, and to register a new design consisting of the "word PINZON in stylized letters with a notched letter O whose space appears at the "one o'clock" position.".[24] The list of products registered for coverage by the trademark grew to include items such as paints, carpets, wallpaper, hair accessories, clothing, footwear, headgear, cleaning products, and jewelry.^ Amazon, whose servers already host terabytes of book-cover images, music-CD reviews and sales data, is offering online storage space to companies who want to store their own data.
  • Amazon.com Inc.: News & Videos about Amazon.com Inc. - CNN.com 19 January 2010 8:47 UTC topics.cnn.com [Source type: News]

^ I would hire and train workers just to answer complaints, and though it would cost a lot up front, it would generate so much good will and be such a news item that I would get millions of customers.

^ If so, this is customized for you to learn more information about setting up your account, uploading your products, processing your orders, and managing your listings.

[24] On September 2008], Amazon filed to have the name registered. .While the USPTO has finished its review of the application, Amazon has yet to receive an official registration for the name.^ We may review and test your Application to confirm that it operates properly with Amazon FPS and complies with the FPS Specifications, using review and test processes determined in our sole discretion.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

^ We have asked her which taxation authority Amazon believes requires records of the specific titles purchased by customers; we have yet to receive a reply.

^ WEll I guess I'm joining in here on a gripe I have with Amazon and I'm not finished dealing with them yet.

.On May 16, 2007 Amazon announced its intention to launch Amazon MP3, its own online music store.^ CNNMoney: Amazon launches toy store .
  • Amazon.com Inc.: News & Videos about Amazon.com Inc. - CNN.com 19 January 2010 8:47 UTC topics.cnn.com [Source type: News]

^ Amazon has launched their mp3 music store .
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

^ Amazon MP3 Great for music lenses.
  • How To Add Amazon Product Links 19 January 2010 8:47 UTC www.squidoo.com [Source type: FILTERED WITH BAYES]

[25] .The store launched in the US in public beta September 25, 2007, selling downloads exclusively in MP3 format without digital rights management.^ Amazon has launched their mp3 music store .
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

^ Amazon's store now offers 3.1 million songs, encoded at 256kbps and available exclusively in the MP3 format.
  • Sony BMG Opens DRM-Free Content to Amazon - InternetNews.com 19 January 2010 8:47 UTC www.internetnews.com [Source type: General]

^ With another nail in the coffin, are the record labels finally ready to lay digital rights management (DRM) to rest?
  • Sony BMG Opens DRM-Free Content to Amazon - InternetNews.com 19 January 2010 8:47 UTC www.internetnews.com [Source type: General]

[26] .This is especially notable as it was the first online offering of DRM-free music from all four major record companies.^ Amazon, whose servers already host terabytes of book-cover images, music-CD reviews and sales data, is offering online storage space to companies who want to store their own data.
  • Amazon.com Inc.: News & Videos about Amazon.com Inc. - CNN.com 19 January 2010 8:47 UTC topics.cnn.com [Source type: News]

^ That the major labels have gravitated to Amazon's DRM-free service is indicative of their commitment to break free from Apple's stranglehold on pricing.
  • Sony BMG Opens DRM-Free Content to Amazon - InternetNews.com 19 January 2010 8:47 UTC www.internetnews.com [Source type: General]

^ Apple offers its own DRM-free music through iTunes Plus, launched in May.
  • Sony BMG Opens DRM-Free Content to Amazon - InternetNews.com 19 January 2010 8:47 UTC www.internetnews.com [Source type: General]

[27][28][29][30]
.In August 2007, Amazon announced AmazonFresh,[31] a grocery service offering perishable and nonperishable foods.^ Separately, Amazon Web Services announced it will lower the prices on all Amazon EC2 On-Demand compute services as of Nov.
  • Amazon Brings Relational DB to the Cloud - InternetNews.com 19 January 2010 8:47 UTC www.internetnews.com [Source type: General]

^ Belinda M December 22, 2007 at 6:02 am I am LIVID with Amazon.com customer service.

^ December 8, 2007 at 10:36 pm Wow, I was not aware that Amazon had customer service people at all.

.Customers can have orders delivered to their homes at dawn or during a specified daytime window.^ Announces Customer Ordered over 108 Million Items Worldwide During 11th Holiday Season .
  • Amazon Media Room: Media Kit: Timeline and History 19 January 2010 8:47 UTC phx.corporate-ir.net [Source type: General]

Delivery was initially restricted to residents of Mercer Island, Washington, and was later expanded to several ZIP codes in Seattle proper.[32] AmazonFresh also operated pick-up locations in the suburbs of Bellevue and Kirkland from summer 2007 through early 2008.
.In 2008 Amazon expanded into film production and is currently funding the film The Stolen Child with 20th Century Fox.^ Zappos, based in Nevada, started out selling shoes and has expanded into clothing, handbags, watches and other products.

^ I added items (4) into my shopping cart to qualify for the free shipping from Amazon, including what I thought was two 2008 calendars.

^ At SQUID Utils .com there is a special tool which generates a static version of the Amazon Product Links, which can then be pasted into any suitable module (e.g.
  • How To Add Amazon Product Links 19 January 2010 8:47 UTC www.squidoo.com [Source type: FILTERED WITH BAYES]

[33]

Website

.The domain amazon.com attracted at least 615 million visitors annually by 2008 according to a Compete.com survey.^ Amazon.com Gift Cards Redeemable for millions of items, Amazon.com gift cards are the perfect gift for friends and family, as well as employees and clients.
  • Amazon | Video Games | amazon.com | Books | Shop | Kindle | Apparel | Music | Baby | Electronics 19 January 2010 8:47 UTC www.amazon-com.homestead.com [Source type: General]

^ Amazon.com Announces New Gift Card Options and Offers Customers Great Deals on Millions of Items with Free Shipping Through Thursday .
  • AMZN Stock Quote - Amazon.com Inc Stock Quote - AMZN Quote - AMZN Stock Price 19 January 2010 8:47 UTC www.marketwatch.com [Source type: General]

This was twice the numbers of walmart.com.[34]
.According to the Internet audience measurement website Compete.com, Amazon attracts approximately 50 million U.S. consumers to its website on a monthly basis.^ Off Select Juniors' Outerwear (Save 50% on select juniors' outerwear, Direct from Amazon.com.
  • Amazon.com Coupons, Promo Codes and Discounts Help Your Favorite Cause at iGive.com 19 January 2010 8:47 UTC www.igive.com [Source type: General]

^ We see Amazon.com as part of the larger Internet ecosystem, and we want to stimulate innovation wherever possible.
  • A Conversation with Werner Vogels - ACM Queue 19 January 2010 8:47 UTC www.acmqueue.com [Source type: General]
  • A Conversation with Werner Vogels - ACM Queue 19 January 2010 8:47 UTC www.acmqueue.com [Source type: General]

^ I've sold about 50,000 books through my website ALONE, and I didn't even have an ISBN on any of them, and wasn't on Amazon or any other online website book portal.
  • Booksurge, Lulu.com, LightningSource POD Publishing Summary- MyOwnPublishing.com- Publish Books, Music, Video 16 September 2009 21:43 UTC www.neilslade.com [Source type: General]
  • A Writer's Life: Booksurge 16 September 2009 21:43 UTC leegoldberg.typepad.com [Source type: General]

[35]

Reviews

.Amazon allows users to submit reviews to the web page of each product.^ Our purpose in making Amazon Associates Web Service available is to allow certain websites, which we deem to be appropriate Amazon marketing partners, to drive traffic to the Amazon Website and to drive sales of products and services on the Amazon Website.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

^ Amazon read this web page, and therefore couldn’t care less: they probably enjoy reading the stories in their lunch break.

^ To: resolution@amazon.com Subject: A holiday message about my Amazon.com web page .

.As part of their review, users must rate the product on a rating scale from one to five stars.^ One would think Amazon must know the free shipping strategy works to upsell customers on additional products.

^ Later, our hero also discovered that the same guy had been posting five-star Amazon reviews for Belkin products under pseudonyms.
  • AMAZON - Pogue’s Posts Blog - NYTimes.com 19 January 2010 8:47 UTC pogue.blogs.nytimes.com [Source type: General]

^ Mouse over a cover to view title and my rating, click on a cover to view details on GoodReads (including my review, if I've entered one) Blog Archive .
  • Indie Author: Lulu vs. CreateSpace: Which Is More Economical For The DIY Author? 17 September 2009 3:03 UTC aprillhamilton.blogspot.com [Source type: General]

.In 2004 a software error accidentally showed the names behind reviews that were submitted anonymously, and some authors were shown to have written glowing reviews of their own books.^ Books are written by authors.
  • Chris Boese's Weblog: Photography 16 September 2009 21:43 UTC www.serendipit-e.com [Source type: General]

^ There is nothing revolutionary about this XML. As you will see, each book contains a title, author(s), an image, an Amazon URL, a reviews total, and a reviews average.
  • Create an Amazon Books Widget with jQuery and XML - Nettuts+ 11 September 2009 22:022 UTC net.tutsplus.com [Source type: General]

^ Given that some of the authors who use the service do so to service their own vanity, I suppose it could be called a vanity press, but vain authors are not limited to pay for publication services and not all authors who use these services are vain.

.March 2010" style="white-space:nowrap;">[citation needed] Amazon created a feature in recent years that allowed users to comment on reviews.^ Now selling for only $109.99 from Amazon, this ultimate toy is back this year and better than ever with all new features.
  • Amazon Coupons, Amazon Coupon Codes and Amazon Deals 19 January 2010 8:47 UTC www.bargainist.com [Source type: FILTERED WITH BAYES]

^ The app is user friendly and allows products to be sorted by price, sales rank, customer review and release date.
  • AMZN Stock Quote - AMAZON.COM stock news and information on Boston.com 19 January 2010 8:47 UTC finance.boston.com [Source type: General]

^ Amazon says it will not consider providing this feature until the year 2001, but even then it makes no commitment.

.Amazon provides an optional badging option for reviewers which indicate the real name of the reviewer (based on confirmation of a credit card account) or which indicate that the reviewer is one of the top reviewers by popularity.^ If you can stomach having another credit card, Amazon is offering a $100 rebate on the Kindle if you apply for an Amazon Visa Card (no annual fee).
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

^ We may review and test your Application to confirm that it operates properly with Amazon FPS and complies with the FPS Specifications, using review and test processes determined in our sole discretion.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

^ Amazon Search This one lets you show the top search results for any keyword in Amazon.
  • How To Add Amazon Product Links 19 January 2010 8:47 UTC www.squidoo.com [Source type: FILTERED WITH BAYES]

The U.S. site generally has the most reviews..March 2010" style="white-space:nowrap;">[citation needed] A review posted on one site is not necessarily visible on another site.^ I popped in to take a look, and I just think this site is TERRIFIC! One post after the other, I started reading back in the archives, going "yes, yes, yes."
  • Chris Boese's Weblog: Photography 16 September 2009 21:43 UTC www.serendipit-e.com [Source type: General]

.Amazon.com's customer reviews are monitored for all negative or indecent comments that are directed at anything, or anyone, but the product itself.^ Added comment from Amazon.com.

^ Amazon.com, Inc., seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices.
  • amazon.com inc. and web and web site Resources | BNET 16 September 2009 21:16 UTC resources.bnet.com [Source type: General]

^ Amazon.com My husband talks about this show all the time, but I don't think he's seen all the episodes.
  • Amazon Coupons, Amazon.com Coupons - DealCatcher 19 January 2010 8:47 UTC www.dealcatcher.com [Source type: FILTERED WITH BAYES]

.In regards to the reviews lacking relative restrictions, Robert Spector, who is the author of the book Amazon.com, describes how "when publishers and authors asked Bezos why Amazon.com would publish negative reviews, he defended the practice by claiming that Amazon.com was ‘taking a different approach...we want to make every book available – the good, the bad, and the ugly...to let truth loose’" (Spector 132).^ Available at the  AfriGeneas Store @ Amazon.com .
  • AfriGeneas Authors & Artists - Books and Publications by AfriGeneas Members 16 September 2009 21:16 UTC www.afrigeneas.com [Source type: General]

^ Want to make a difference in the fight to stop Amazon.com's anti-competitive activities?

^ Amazon.com was built on books.

.Reviews for different media of the same product are grouped together (for example, the review page for a particular film, whether on VHS, Blu-Ray, or DVD, will feature reviews from all three media formats).^ In traditional English grammar, a contraction denotes the formation of a new word from one word or a group of words, for example, the words "you are," when contracted, form the new word, "you're," not "your," as you incorrectly used.

^ Later, our hero also discovered that the same guy had been posting five-star Amazon reviews for Belkin products under pseudonyms.
  • AMAZON - Pogue’s Posts Blog - NYTimes.com 19 January 2010 8:47 UTC pogue.blogs.nytimes.com [Source type: General]

^ It depends a bit on what kind of page you visit—whether it is a product page, a checkout page, etc.
  • A Conversation with Werner Vogels - ACM Queue 19 January 2010 8:47 UTC www.acmqueue.com [Source type: General]
  • A Conversation with Werner Vogels - ACM Queue 19 January 2010 8:47 UTC www.acmqueue.com [Source type: General]

.Currently, there is no way to look at reviews only for one version of a product.^ No - only product links.
  • How To Add Amazon Product Links 19 January 2010 8:47 UTC www.squidoo.com [Source type: FILTERED WITH BAYES]

^ Probably could have done better with some more looking, but this way I can be sure they're not fakes like most of the ones on eBay.
  • Amazon.ca Coupon Codes - all coupons, discounts and promo codes for amazon.ca 9 October 2009 4:47 UTC www.retailmenot.com [Source type: FILTERED WITH BAYES]

^ We are not in the same location, so there's no way we can talk to the FC's.

Content search

."Search Inside the Book" is a feature which allows customers to search for keywords in the full text of many books in the catalog.^ This book received many excellent customer reviews and has been on several best-seller lists.
  • Amazon Coupons, Amazon.com Coupons - DealCatcher 19 January 2010 8:47 UTC www.dealcatcher.com [Source type: FILTERED WITH BAYES]

^ Given that we already have the Search-Inside-the-Book feature, for which we have access to the text of many books, we are looking at how we can use these texts to expose different relationships between books.
  • A Conversation with Werner Vogels - ACM Queue 19 January 2010 8:47 UTC www.acmqueue.com [Source type: General]
  • A Conversation with Werner Vogels - ACM Queue 19 January 2010 8:47 UTC www.acmqueue.com [Source type: General]

^ Does Google Print (as well as Amazon "Search Inside the Book" feature) hurt or help you as an author?
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

[36][37] .The feature started with 120,000 titles (or 33 million pages of text) on October 23, 2003.[38] There are currently about 250,000 books in the program.^ The Kobo service plans to offer 1.8 million free books from the Internet Archive and 200,000 other books starting at $9.99 and serve the European Union , Asia and the United States.

^ There is nothing revolutionary about this XML. As you will see, each book contains a title, author(s), an image, an Amazon URL, a reviews total, and a reviews average.
  • Create an Amazon Books Widget with jQuery and XML - Nettuts+ 11 September 2009 22:022 UTC net.tutsplus.com [Source type: General]

^ Today there are fewer than 250,000 indigenous people of Brazil surviving this catastrophe, and still the destruction continues.
  • Rainforest Facts 19 January 2010 8:47 UTC www.rain-tree.com [Source type: FILTERED WITH BAYES]

.Amazon has cooperated with around 130 publishers to allow users to perform these searches.^ If Amazon.com is allowed to do this, it will have serious ramifications for the future of self-publishing.

^ If Amazon is allowed to force publishers to use its service to sell books, how long will it be before Amazon begins trying to control the content of those books?

^ These practices are opaque to the user, and knowledge of them will give customers a greater appreciation of the risks involved in shopping at Amazon.com.

.To avoid copyright violations, Amazon.com does not return the computer-readable text of the book.^ Amazon.com was built on books.

^ In other words, while they will get your book into the major distributor catalogs, Lulu does not guarantee your book will be listed on Amazon or anywhere else.
  • Indie Author: Lulu vs. CreateSpace: Which Is More Economical For The DIY Author? 17 September 2009 3:03 UTC aprillhamilton.blogspot.com [Source type: General]

^ A screen shot from Amazon.com The MobileReference edition of the novel, “Nineteen Eighty-four,” by George Orwell that was deleted from Kindle e-book readers by Amazon.com.
  • AMAZON - Pogue’s Posts Blog - NYTimes.com 19 January 2010 8:47 UTC pogue.blogs.nytimes.com [Source type: General]

.Instead, it returns a picture of the matching page, disables printing, and puts limits on the number of pages in a book a single user can access.^ Squidoo is the world's most popular site for creating single pages on your interests, hobbies, job, favorite books, and any of a billion other things.
  • How To Add Amazon Product Links 19 January 2010 8:47 UTC www.squidoo.com [Source type: FILTERED WITH BAYES]

^ For instance, to get a single copy of a 6x9 120-page book shipped across the border to Canada (to a major city), Lulu wants to charge $89.
  • Indie Author: Lulu vs. CreateSpace: Which Is More Economical For The DIY Author? 17 September 2009 3:03 UTC aprillhamilton.blogspot.com [Source type: General]

^ Amazon controls such a large portion of the print-on-demand book market that by forcing authors to use its print-on-demand service, it is reducing the number of POD options to one.

.One author observed that his entire book could be read online by searching a few words.^ One-click book reading.
  • AMAZON - Pogue’s Posts Blog - NYTimes.com 19 January 2010 8:47 UTC pogue.blogs.nytimes.com [Source type: General]

^ If someone's BS book doesn't sell, its not because it's online-only; its more a reflection on the lazy author for not marketing and thinking just because he's on Amazon, he's made it.

^ Does Google Print (as well as Amazon "Search Inside the Book" feature) hurt or help you as an author?
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

[39] .Additionally, customers can purchase online access to the some books via the "Amazon Upgrade" program, although the selection is currently quite limited.^ AfriGeneas members, past and present, can send details about the articles, books, columns, newsletters, etc., that they've written or edited, and where their work can be purchased or accessed online.
  • AfriGeneas Authors & Artists - Books and Publications by AfriGeneas Members 16 September 2009 21:16 UTC www.afrigeneas.com [Source type: General]

^ Amazon actually can put its customers at greater risk than physical-world bookstores or libraries, in that the company can use cookies and personalization technology to track not only book purchases but also book browsing.

^ "The BXGY program allows you to pair your book with a top-selling book (or other related item) on Amazon.com to offer shoppers added value for purchasing both items simultaneously."
  • BookSurge / On-Demand Publishing, LLC - Absolute Write Water Cooler 16 September 2009 21:43 UTC www.absolutewrite.com [Source type: General]

Third-party sellers

.According to information in Amazon.com discussion forums,[citation needed] Amazon derives about 40 percent of its sales from affiliates whom they call Associates and third-party sellers who list and sell products on the Amazon websites.^ I was a seller on Amazon.com.

^ Same with Amazon, except they take 40% of the selling price.
  • Viewing a thread - Free online publishing. 17 September 2009 3:03 UTC forum.writersdigest.com [Source type: General]

^ A9.com an affiliate of amazon.com.

.Associates receive a commission for referring customers to Amazon by placing links on their websites to the Amazon homepage or to specific products.^ Our purpose in making Amazon Associates Web Service available is to allow certain websites, which we deem to be appropriate Amazon marketing partners, to drive traffic to the Amazon Website and to drive sales of products and services on the Amazon Website.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

^ One would think Amazon must know the free shipping strategy works to upsell customers on additional products.

^ Our second recommendation is that you require Amazon to offer its customers the option to delete the record of specific purchases.

.If a referral results in a sale, the Associate receives a commission from Amazon.^ You are not permitted to use Amazon Associates Web Service with any Application or for any use that does not have, as its principal purpose, driving traffic to the Amazon Website and driving sales of products and services on the Amazon Website.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

^ In the ongoing battle between the iTunes Music Store and Amazon's MP3 store , Amazon is giving a 20% referral fee to their associates for each song sold through the end of the year .
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

^ In exchange for driving traffic to and sales on the Amazon Website, Amazon Associates Web Service partners eligible for participation in the Amazon Associates program may receive payments from Amazon through the Amazon Associates program.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

.Worldwide, Amazon has "over 900,000 members" in its affiliate programs.^ Amazon's affiliate program.

^ Squidoo Tips Amazon Affiliate affiliate marketing affiliate programs affiliate tools affiliates More...
  • How To Add Amazon Product Links 19 January 2010 8:47 UTC www.squidoo.com [Source type: FILTERED WITH BAYES]

^ Affiliate RSS Feeds for Squidoo If you are a member of one or more affiliate programs, like Amazon, then you probably already know how put static links on your lenses.
  • How To Add Amazon Product Links 19 January 2010 8:47 UTC www.squidoo.com [Source type: FILTERED WITH BAYES]

[40] .Associates can access the Amazon catalog directly on their websites by using the Amazon Web Services (AWS) XML service.^ This was developed outside of Amazon.com using the Web-services interfaces.
  • A Conversation with Werner Vogels - ACM Queue 19 January 2010 8:47 UTC www.acmqueue.com [Source type: General]
  • A Conversation with Werner Vogels - ACM Queue 19 January 2010 8:47 UTC www.acmqueue.com [Source type: General]

^ You may not develop or use an Application to access Amazon FWS that collects, processes or stores the Account Identifiers or other security credentials (including usernames and passwords) of any third party associated with AWS or any of its affiliates.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

^ Our purpose in making Amazon Associates Web Service available is to allow certain websites, which we deem to be appropriate Amazon marketing partners, to drive traffic to the Amazon Website and to drive sales of products and services on the Amazon Website.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

.A new affiliate product, aStore, allows Associates to embed a subset of Amazon products within, or linked to from, another website.^ At SQUID Utils .com there is a special tool which generates a static version of the Amazon Product Links, which can then be pasted into any suitable module (e.g.
  • How To Add Amazon Product Links 19 January 2010 8:47 UTC www.squidoo.com [Source type: FILTERED WITH BAYES]

^ Our purpose in making Amazon Associates Web Service available is to allow certain websites, which we deem to be appropriate Amazon marketing partners, to drive traffic to the Amazon Website and to drive sales of products and services on the Amazon Website.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

^ You are not permitted to use Amazon Associates Web Service with any Application or for any use that does not have, as its principal purpose, driving traffic to the Amazon Website and driving sales of products and services on the Amazon Website.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

.Amazon reported over 1.3 million sellers sold products through Amazon's World Wide Web sites in 2007. Selling on Amazon has become more popular as Amazon expanded into a variety of categories beyond media and built a variety of features to support volume selling.^ Amazon is selling web site thumbnails for $0.20 per 1000 .
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

^ Squidoo is the world's most popular site for creating single pages on your interests, hobbies, job, favorite books, and any of a billion other things.
  • How To Add Amazon Product Links 19 January 2010 8:47 UTC www.squidoo.com [Source type: FILTERED WITH BAYES]

^ WERNER VOGELS Growth is core to Amazon.com’s business strategy, and that has had a significant impact on the way we use technology: growth through more categories, a larger selection, more services, more buying customers, more sellers, more merchants, more developers, increasing the different access methods, and expanding delivery mechanisms.
  • A Conversation with Werner Vogels - ACM Queue 19 January 2010 8:47 UTC www.acmqueue.com [Source type: General]
  • A Conversation with Werner Vogels - ACM Queue 19 January 2010 8:47 UTC www.acmqueue.com [Source type: General]

.Unlike eBay, Amazon sellers do not have to maintain separate payment accounts; all payments and payment security are handled by Amazon itself.^ Also, in the unlikely event that Amazon.com, Inc., or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.''

^ Readers can not lend digital books on the Kindle, although books can be read on up to six separate devices linked to the same Amazon account.

^ When registering for Amazon FWS, you must use the same username and password which is associated with your Seller Account.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

Acquisitions and spinoffs

.
  • In April 1998, Amazon bought the Internet Movie Database (IMDb).^ Acquires Internet Movie Database .
    • Amazon Media Room: Media Kit: Timeline and History 19 January 2010 8:47 UTC phx.corporate-ir.net [Source type: General]

    ^ Movie critic Roger Ebert severely criticized Amazon: ``Forgive me for my naivete, but I think of Amazon as a bookstore, not a database.

    [41]
  • .
  • In August 1998, Amazon bought Cambridge, Massachusetts-based PlanetAll for 800,000 shares of Amazon stock.^ Just about a year ago, in the crater that was the stock market, shares of Amazon were $35.
    • Amazon.com Inc.: News & Videos about Amazon.com Inc. - CNN.com 19 January 2010 8:47 UTC topics.cnn.com [Source type: News]

    .PlanetAll operated a web-based address book, calendar, and reminder service.^ The terms in this Section 5.6 apply only to Amazon FPS and use of your Application with the web-based payment service provided by Amazon Payments, Inc.
    • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

    ^ Amazon RDS is a web service that makes it easy to set up, operate, and scale a relational database in the cloud.

    ^ Most recent clicked web page service has recommendations based on session IDs.
    • High Scalability - High Scalability - Amazon Architecture 19 January 2010 8:47 UTC highscalability.com [Source type: General]

    .In the same deal, Amazon acquired Sunnyvale-based Junglee.com, an XML-based data mining startup for 1.6 million shares of Amazon stock.^ Amazon announced July 22 that it would buy Zappos.com, which was founded in 1999 and backed by Sequoia Capital, for more than $900 million in cash and stock.

    ^ We've found that customers want and appreciate the access to information that Amazon.com provides, and we hope you will feel the same way.

    ^ Comments Share Report Amazon.com coupons Amazon.com – Free Shipping with $25+ Order .
    • Amazon Coupons, Amazon.com Coupons - DealCatcher 19 January 2010 8:47 UTC www.dealcatcher.com [Source type: FILTERED WITH BAYES]

    .The two deals together were valued at about $280 million at the time.^ The Times’s site has about 13 million unique visitors each month, according to Nielsen/NetRatings, far more than any other newspaper site.
    • Chris Boese's Weblog: Photography 16 September 2009 21:43 UTC www.serendipit-e.com [Source type: General]

    ^ Most of the time you’re dealing with grumpy people who had to jump through a million hoops to find you, and they’re rightfully annoyed.

    [42]
  • .
  • In June 1999, Amazon bought Alexa Internet, Accept.com, and Exchange.com in a set of stock deals worth approximately $645 million.^ SAN FRANCISCO -- Alexa Internet, a subsidiary of Amazon.com, Inc.
    • amazon.com inc. and web and web site Resources | BNET 16 September 2009 21:16 UTC resources.bnet.com [Source type: General]

    ^ Amazon announced July 22 that it would buy Zappos.com, which was founded in 1999 and backed by Sequoia Capital, for more than $900 million in cash and stock.

    ^ Amazon.com revealed details of its acquisition of the online shoe retailer in a filing with the Securities and Exchange Commission on Monday.

    [43]
  • .
  • In 2003, Amazon purchased the rival online music retailer CD Now.^ Online retailer Amazon.com faces the possibility of no longer having the rights to its "one-click" shopping feature now that it faces a re-examination of its original patent, according to a report published Thursday.
    • Amazon.com Inc.: News & Videos about Amazon.com Inc. - CNN.com 19 January 2010 8:47 UTC topics.cnn.com [Source type: News]

    ^ Amazon, whose servers already host terabytes of book-cover images, music-CD reviews and sales data, is offering online storage space to companies who want to store their own data.
    • Amazon.com Inc.: News & Videos about Amazon.com Inc. - CNN.com 19 January 2010 8:47 UTC topics.cnn.com [Source type: News]

    ^ Now that Sony's on board , all four of the major music labels are selling DRM-free music on Amazon's MP3 store .
    • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

    .October 2009" style="white-space:nowrap;">[citation needed]
  • In 2004, Amazon purchased Joyo.com, a Chinese e-commerce website.^ Launches Endless.com, a shoe and handbag website that offers over 15,000 styles and free overnight shipping on all products .
    • Amazon Media Room: Media Kit: Timeline and History 19 January 2010 8:47 UTC phx.corporate-ir.net [Source type: General]

    ^ Acquires Joyo.com Limited Launches Paris Hilton Jewelry Line Exclusively on Amazon.com Subsidiary A9.com Launches New Web Site and A9 Toolbar .
    • Amazon Media Room: Media Kit: Timeline and History 19 January 2010 8:47 UTC phx.corporate-ir.net [Source type: General]

    ^ Privacy Notice © 1996-2009, Amazon.com, Inc.
    • Amazon Media Room: Media Kit: Timeline and History 19 January 2010 8:47 UTC phx.corporate-ir.net [Source type: General]

    [44] .It also debuted A9.com, a company focused on researching and building innovative technology.^ The Catalyst Group, a New York research company that studies how people use technology, looked into this question .

    .October 2009" style="white-space:nowrap;">[citation needed]
  • In March 2005, Amazon acquired BookSurge,[45] a print on demand company, and Mobipocket.com, an eBook software company.^ Monday, March 31, 2008 : We have heard from more than one source that tomorrow, April 1, 2008, is the deadline that some POD publishers to sign the contract with Amazon/Booksurge, or risk having their buy buttons removed from Amazon.com .

    ^ You'd think Amazon's purchase of BookSurge might have made things a bit uncomfortable between the two companies.

    ^ Also, in the unlikely event that Amazon.com, Inc., or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.''

    .October 2009" style="white-space:nowrap;">[citation needed]
  • In July 2005, Amazon purchased CreateSpace.com (formerly CustomFlix), a Scotts Valley, California-based distributor of on-demand DVDs.^ Amazon.com, Inc., a Fortune 500 company based in Seattle, opened on the World Wide Web in July 1995 and today offers Earth?s Biggest Selection.
    • Amazon.com Inc. | Company News & Executive Profiles - AMZN | BNET 19 January 2010 8:47 UTC resources.bnet.com [Source type: General]

    ^ Each and every product sold by Amazon.co.uk will continue to automatically qualify for FREE Super Saver Delivery* with no minimum purchase within the UK, following the introduction of this initiative in October 2009 for the festive ...
    • How To Add Amazon Product Links 19 January 2010 8:47 UTC www.squidoo.com [Source type: FILTERED WITH BAYES]

    ^ I am filing a fraud action against Amazon.com and CreateSpace.com executives in the 118th District Court of Texas (Howard County).
    • Anyone Have An Opinion on Createspace?. Copyfight: the politics of IP 17 September 2009 3:03 UTC copyfight.corante.com [Source type: General]

    [46] .Since the acquisition, CreateSpace has expanded its online services to include on-demand books and CDs, as well as video downloads.
  • On July 30, 2007, the National Archives announced that it would make thousands of historic films available for purchase through CreateSpace.^ Monday, July 30, 2007 at 11:44 AM .

    ^ BookSurge, Amazon’s print-on-demand subsidiary, is making an offer that most publishers would like to refuse, but don’t feel they can.

    ^ I've spent considerable time wading through the terms, services, help and FAQ pages at both CreateSpace and Lulu, among other places, and here's what I've found.
    • Indie Author: Lulu vs. CreateSpace: Which Is More Economical For The DIY Author? 17 September 2009 3:03 UTC aprillhamilton.blogspot.com [Source type: General]

    [47]
  • .
  • In February 2006, Amazon acquired Shopbop, a Madison, Wisconsin-based retailer of designer clothing and accessories for women.^ Launches Amazon Connect Announces Jewelry Sales Up More Than 100 Percent in Fourth Quarter 2005 Acquires Shopbop.com .
    • Amazon Media Room: Media Kit: Timeline and History 19 January 2010 8:47 UTC phx.corporate-ir.net [Source type: General]

    [48]
  • .
  • In May 2007, Amazon acquired dpreview.com, a London-based digital photography review website created by Phil Askey as his personal hobby website and Brilliance Audio, the largest independent publisher of audiobooks in the United States.^ Seattle-based Amazon.com Inc.
    • amazon.com inc. and web and web site Resources | BNET 16 September 2009 21:16 UTC resources.bnet.com [Source type: General]

    ^ February 17, 2009, all full-power television stations in the United States will stop broadcasting in analog and switch to 100% digital broadcasting.
    • Amazon coupons at CouponWeek - Latest Updates 19 January 2010 8:47 UTC www.couponweek.com [Source type: General]

    ^ You may not, and may not attempt to, modify, alter, tamper with, repair, or otherwise create derivative works of any software included in the Amazon Properties.
    • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

    [49]
  • .
  • In January 2007 created Endless.com, a separate e-commerce brand focusing on shoes[50].
  • In January 2008, Amazon announced that it would acquire audiobook provider Audible.com for $300 million in cash.^ Amazon announced July 22 that it would buy Zappos.com, which was founded in 1999 and backed by Sequoia Capital, for more than $900 million in cash and stock.

    ^ Off Select Juniors' Outerwear (Save 50% on select juniors' outerwear, Direct from Amazon.com.
    • Amazon.com Coupons, Promo Codes and Discounts Help Your Favorite Cause at iGive.com 19 January 2010 8:47 UTC www.igive.com [Source type: General]

    ^ Belinda M December 22, 2007 at 6:02 am I am LIVID with Amazon.com customer service.

    .October 2009" style="white-space:nowrap;">[citation needed]
  • In June 2008, Amazon announced that it had acquired Fabric.com, an online fabric store.^ Amazon.com announced that on the morning of Sept.
    • Amazon.com Inc.: News & Videos about Amazon.com Inc. - CNN.com 19 January 2010 8:47 UTC topics.cnn.com [Source type: News]

    ^ Amazon.com coupons Amazon started as an online bookstore but has grown into one of the largest online shopping stores.
    • Amazon® Coupons and Amazon® Coupon Code 19 January 2010 8:47 UTC www.techbargains.com [Source type: General]

    ^ Amazon.com revealed details of its acquisition of the online shoe retailer in a filing with the Securities and Exchange Commission on Monday.

    [51]
  • .
  • In July 2008, Amazon's IMDb subsidiary purchased Box Office Mojo, a site that tracks movie sales in theatres.^ Worked for me on July 6, 2008 - What a great site!
    • Amazon.ca Coupon Codes - all coupons, discounts and promo codes for amazon.ca 9 October 2009 4:47 UTC www.retailmenot.com [Source type: FILTERED WITH BAYES]

    ^ "We're sorry, but this offer was issued by one of our international sites and may not be used toward a purchase at Amazon.com.
    • Amazon.ca Coupon Codes - all coupons, discounts and promo codes for amazon.ca 9 October 2009 4:47 UTC www.retailmenot.com [Source type: FILTERED WITH BAYES]

    ^ July 1, 2008 7:14 AM no more amazon for me said...

    [52]
  • .
  • In August 2008, Amazon announced it had an agreement to purchase Victoria, B.C. based AbeBooks, seller of new, used, out-of-print and rare books.^ Amazon actually can put its customers at greater risk than physical-world bookstores or libraries, in that the company can use cookies and personalization technology to track not only book purchases but also book browsing.

    ^ Follow Up: An Amazon Executive Customer Rep, based out of New York, did give me a call back in less than 24 hours from placing the request.

    ^ With very few of their journalists based in Haiti and the country's main airport closed, most Western news organizations were caught out of place by the disaster.

    [53] .Later that month Amazon announced that it would acquire Seattle-based Shelfari, a book-based social network site, for an undisclosed sum.^ Seattle-based Amazon.com Inc.
    • amazon.com inc. and web and web site Resources | BNET 16 September 2009 21:16 UTC resources.bnet.com [Source type: General]

    ^ The publisher can make changes later, but I've noticed changes often don't propagate to Amazon.uk and other sites.

    ^ Announces Second Quarter Sales up 14% to $4.65 Billion Amazon.com Acquires Zappos.com Introduces AmazonWireless Launches Outdoor Recreation Store .
    • Amazon Media Room: Media Kit: Timeline and History 19 January 2010 8:47 UTC phx.corporate-ir.net [Source type: General]

    [54] .As part of its acquisition of Abebooks Amazon also got an additional stake in Shelfari's competitor LibraryThing, which AbeBooks had previously purchased a 40 percent stake in, and whole ownership of Bookfinder.com, Gojaba.com, and listing-management service FillZ, all owned by AbeBooks at the time of acquisition.
  • In October 2008 acquired Reflexive Entertainment[55], a casual video game development company.
  • In July 2009 Amazon agreed to acquire Zappos[56], an online shoe and apparel retailer.^ In addition, he is a director of Amazon.com, Inc.
    • Amazon.com Inc. | Company News & Executive Profiles - AMZN | BNET 19 January 2010 8:47 UTC resources.bnet.com [Source type: General]

    ^ Amazon.com coupons Amazon started as an online bookstore but has grown into one of the largest online shopping stores.
    • Amazon® Coupons and Amazon® Coupon Code 19 January 2010 8:47 UTC www.techbargains.com [Source type: General]

    ^ Amazon announced July 22 that it would buy Zappos.com, which was founded in 1999 and backed by Sequoia Capital, for more than $900 million in cash and stock.

    The deal is expected to close in fall 2009.
  • In January 2010 is said to buy Touchco[57]

Products and services

.Amazon.com has incorporated a number of products and services into its shopping model, either through development or acquisition.^ Thanks again for shopping at Amazon.com.

^ Looking for the Amazon.com customer service phone number?

^ Amazon.com revealed details of its acquisition of the online shoe retailer in a filing with the Securities and Exchange Commission on Monday.

.The Honor System was originally launched in 2001 to allow customers to make donations or buy digital content, with Amazon collecting 2.9 percent of the payment plus a flat fee of 30¢.^ If Amazon is allowed to force publishers to use its service to sell books, how long will it be before Amazon begins trying to control the content of those books?

^ Free Shipping at Amazon.com Amazon is offering this Star Trek: Original Motion Picture Collection on Blu-ray for $59.99 after $80 instant savings.
  • Amazon Coupons, Amazon.com Coupons - DealCatcher 19 January 2010 8:47 UTC www.dealcatcher.com [Source type: FILTERED WITH BAYES]

^ Although an Amazon official told us in 2000 that such a feature might be considered for the year 2001, Amazon still refuses to allow deletions, and has recently been making preposterous excuses.

.The service was discontinued on December 11, 2008.[58] It has been superseded by Amazon Payments.^ Amazon Payments has the worst customer service I have ever encountered.

^ In exchange for driving traffic to and sales on the Amazon Website, Amazon Associates Web Service partners eligible for participation in the Amazon Associates program may receive payments from Amazon through the Amazon Associates program.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

^ Your use of the Payment Service is subject to Amazon Payment's policies, procedures, and user agreements, and any breach of the foregoing will constitute a breach of this Agreement.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

.Amazon launched Amazon Web Services (AWS) in 2002. The service provides programmatic access to many features leveraged behind the scenes on its website.^ Our purpose in making Amazon Associates Web Service available is to allow certain websites, which we deem to be appropriate Amazon marketing partners, to drive traffic to the Amazon Website and to drive sales of products and services on the Amazon Website.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

^ Amazon currently provides partial but not complete access, particularly on information that Amazon obtains about the consumer from other sources.

^ We've found that customers want and appreciate the access to information that Amazon.com provides, and we hope you will feel the same way.

Amazon also created "channels" to benefit certain causes. .In 2004, Amazon's "Presidential Candidates" allowed customers to donate $5–200 to the campaigns of 2004 U.S. presidential hopefuls.^ The broad Amazon EC2 customer base brings such diversity in workload and utilization patterns that it allows us to operate Amazon EC2 with extreme efficiency.

.Amazon has periodically reactivated a Red Cross donation channel after such tragedies as 9/11 and Hurricane Katrina.^ By Jason Kottke • Aug 31, 2005 • Amazon hurricane Hurricane Katrina weather Amazon has very quietly added sex supplies ( .
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

^ In the meantime, you can donate directly to the Red Cross (the site seems a little slow right now, so be patient).
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

^ Announces Opportunity to Contribute to American Red Cross Tsunami Disaster Relief Efforts on Amazon.com Reports Busiest Holiday Season Ever .
  • Amazon Media Room: Media Kit: Timeline and History 19 January 2010 8:47 UTC phx.corporate-ir.net [Source type: General]

.After the 2004 earthquake and tsunami in the Indian Ocean, Amazon set up an online donation channel to the American Red Cross, waiving its processing fee.^ In general, Amazon's policies and practices for its American customers should be raised to the standards set by the OECD in 1980.

^ If you think that $700 set-up fee is bad, check out the cover prices on some of their books.
  • BookSurge / On-Demand Publishing, LLC - Absolute Write Water Cooler 16 September 2009 21:43 UTC www.absolutewrite.com [Source type: General]

^ That Amazon has chosen to not to set up a donation mechanism in this case is their choice and I certainly don't fault them for it.
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

By January 2005, nearly 200,000 individuals had donated over $15.7 million in the US alone.[59]
.Amazon Prime offers customers unlimited expedited shipping with no minimum purchase amount for a flat annual fee.^ Each and every product sold by Amazon.co.uk will continue to automatically qualify for FREE Super Saver Delivery* with no minimum purchase within the UK, following the introduction of this initiative in October 2009 for the festive ...
  • How To Add Amazon Product Links 19 January 2010 8:47 UTC www.squidoo.com [Source type: FILTERED WITH BAYES]

^ One would think Amazon must know the free shipping strategy works to upsell customers on additional products.
  • Amazon Troop (Book) Surge 16 September 2009 21:43 UTC www.amazontroopsurge.com [Source type: General]
  • Chris Boese's Weblog: Is Amazon trying to monopolize the empowering "citizen media" Publish-On-Demand market? 16 September 2009 21:43 UTC www.serendipit-e.com [Source type: General]
  • Chris Boese's Weblog: Photography 16 September 2009 21:43 UTC www.serendipit-e.com [Source type: General]

^ Our second recommendation is that you require Amazon to offer its customers the option to delete the record of specific purchases.

.The service also offers discounted priority shipping rates.^ Expands Free Shipping Offer to Belgium and Netherlands Starts Free Shipping of Blu-ray Discs Launches Amazon MP3 Music Service Launches Office Supplies Store .
  • Amazon Media Room: Media Kit: Timeline and History 19 January 2010 8:47 UTC phx.corporate-ir.net [Source type: General]

.Amazon launched the program in the continental United States in 2005, in Japan in June 2007, in the United Kingdom and Germany in November 2007, and in France (as "Amazon Premium") in October 2008. Launched in 2005, Amazon Shorts offers exclusive short form content, including short stories and non-fiction pieces from best-selling authors, all available for immediate download at 49¢.^ I am also the author of 11 non-fiction books.
  • Amazon Troop (Book) Surge 16 September 2009 21:43 UTC www.amazontroopsurge.com [Source type: General]
  • Chris Boese's Weblog: Is Amazon trying to monopolize the empowering "citizen media" Publish-On-Demand market? 16 September 2009 21:43 UTC www.serendipit-e.com [Source type: General]
  • Chris Boese's Weblog: Photography 16 September 2009 21:43 UTC www.serendipit-e.com [Source type: General]

^ Launches Amazon.com Associates Program .
  • Amazon Media Room: Media Kit: Timeline and History 19 January 2010 8:47 UTC phx.corporate-ir.net [Source type: General]

^ Launches Amazon.com Advantage Program .
  • Amazon Media Room: Media Kit: Timeline and History 19 January 2010 8:47 UTC phx.corporate-ir.net [Source type: General]

As of June 2007, the program has over 1,700 pieces and is adding about 50 new pieces per week. .In November 2005, Amazon.com began testing Amazon Mechanical Turk, an application programming interface (API) allowing programs to dispatch tasks to human processors.^ Amazon's Mechanical Turk service .
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

^ In such event, you will test and, if necessary, modify your Application to ensure that it continues to operate properly with the then-current version of Amazon FPS. .
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

^ We may review and test your Application to confirm that it operates properly with Amazon FPS and complies with the FPS Specifications, using review and test processes determined in our sole discretion.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

.In March 2006, Amazon launched an online storage service called Amazon Simple Storage Service (Amazon S3).^ Comments (6) Today marks the launch of Amazon RDS - the Amazon Relational Database Service.

^ Key-Value storage systems play a very important role in the Amazon architecture and this has ultimately led to the creation of the Amazon Simple Storage Service (Amazon S3).

^ AWS Import/Export allows you to ship your data on one or more portable storage devices to be loaded into Amazon S3.

.An unlimited number of data objects, from 1 byte to 5 gigabytes in size, can be stored in S3 and distributed via HTTP or BitTorrent.^ You must comply with the terms of the Amazon S3 Developer Guide, as posted by us and updated by us from time to time on the AWS Website, including, without limitation, any limitations described in the Amazon S3 Developer Guide on the total size of files or objects that may be stored on the Amazon S3 servers at any one time (e.g., restrictions on files or objects that contain more than 5 Gigabytes of data or that configure more than 100 top tier folders or "buckets").
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

.The service charges monthly fees for data stored and for data transferred.^ Unlike most other Services, for which we charge a fee, we make the Amazon Associates Web Service available for free.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

^ We may, in our sole discretion, (i) begin charging fees for a Free Service, in which case such Service will thereafter be deemed a Paid Service, or (ii) cease charging fees for a Paid Service, in which case such Service will thereafter be deemed a Free Service.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

^ Premium Support fees will be the greater of (a) the specified minimum monthly fee, or (b) a percentage of your monthly usage charges for all the Covered Services during the billing period.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

.In April 2006, Amazon introduced Amazon Simple Queue Service (Amazon SQS), a distributed queue messaging service.^ From June 2004 to April 2006, he was Vice President, Business Development, from July 2003 to June 2004, he was Vice President, European Customer Service and from November 2002 to July 2003, he was Vice President, Operations Integration.
  • Amazon.com Inc. | Company News & Executive Profiles - AMZN | BNET 19 January 2010 8:47 UTC resources.bnet.com [Source type: General]

^ FYI, when you call "Service for Amazon Sellers 877-251-0696" there is now a tape-recorded message that says as of April 22, 2008 all phone contact with customer service must be initiated online.

^ Any publisher can use Amazon's POD service just for those units that ship from Amazon and continue to use a different POD service provider for distribution through other channels.

.In August 2006, Amazon launched product wikis (later folded into Amapedia) and discussion forums for certain products using guidelines that follow standard message board conventions.^ You are not permitted to use Amazon Associates Web Service with any Application or for any use that does not have, as its principal purpose, driving traffic to the Amazon Website and driving sales of products and services on the Amazon Website.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

^ A quick idea I use is this: While on the Amazon product page, at the top left of the page there is a LINK TO THIS PAGE link.
  • How To Add Amazon Product Links 19 January 2010 8:47 UTC www.squidoo.com [Source type: FILTERED WITH BAYES]

^ In addition to the limitations described in Section 6.2, any use of the Amazon Payments logo and trademark is subject to the trademark usage guidelines issued by Amazon Payments.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

.In August 2006, Amazon introduced Amazon Elastic Compute Cloud (Amazon EC2), a virtual site farm, allowing users to use the Amazon infrastructure with its high reliability to run diverse applications ranging from running simulations to web hosting.^ Amazon Simple Storage Service (Amazon S3) Amazon Simple Queue Service (Amazon SQS) Amazon Elastic Compute Cloud (Amazon EC2) Alexa ® Web Information Service (AWIS) Alexa ® Web Search Alexa ® Top Sites Alexa Site Thumbnail™ Amazon Flexible Payments Service (currently in limited beta) (Amazon FPS) Amazon DevPay Service (currently in limited beta) (Amazon DevPay) Amazon SimpleDB Service (Amazon SimpleDB ) Amazon Web Services Premium Support (AWS Premium Support) If you use Amazon FPS, you may incur fees for transactions that you submit through the Payment Service provided by Amazon Payments, which is described in Section 5.7 below.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

^ From: Amazon Posted: Jul-14-2009 Any entrepreneur or corporate executive must become computer literate and know how to use web sites and other social media tools The coming of the internet has altered normal business practices for ever.
  • Free Business Website - Shop Smarter.com 16 September 2009 21:16 UTC www.smarter.com [Source type: General]

^ Upon further questioning of her, I realize that she doesn't seem to have access to the Amazon web site.

.In 2008, Amazon improved the service adding Elastic Block Store (EBS), offering persistent storage for Amazon EC2 instances and Elastic IP addresses, static IP addresses designed for dynamic cloud computing.^ Amazon cloud accused of network slowdown Register Amazon's sky-high EC2 service has experienced a significant increase in network latency in recent days, according to data from two separate companies ...
  • Amazon Coupons & Amazon Coupon Codes. Updated Daily! 19 January 2010 8:47 UTC www.goodsearch.com [Source type: General]

^ Amazon Simple Storage Service (Amazon S3) Amazon Simple Queue Service (Amazon SQS) Amazon Elastic Compute Cloud (Amazon EC2) Alexa ® Web Information Service (AWIS) Alexa ® Web Search Alexa ® Top Sites Alexa Site Thumbnail™ Amazon Flexible Payments Service (currently in limited beta) (Amazon FPS) Amazon DevPay Service (currently in limited beta) (Amazon DevPay) Amazon SimpleDB Service (Amazon SimpleDB ) Amazon Web Services Premium Support (AWS Premium Support) If you use Amazon FPS, you may incur fees for transactions that you submit through the Payment Service provided by Amazon Payments, which is described in Section 5.7 below.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

^ By Jason Kottke • Jun 5, 2008 • Amazon iTunes Store MP3 music Radiohead Rave Kindle review .
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

.In January 2007 Amazon launched Amapedia, a collaborative wiki for user-generated content to replace ProductWiki.^ By Jason Kottke • Sep 28, 2007 • Amazon DVD The Wire TV Amazon has launched their mp3 music store.
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

^ Personally, I hate the acronym USG. User Generated Content.
  • Chris Boese's Weblog: Photography 16 September 2009 21:43 UTC www.serendipit-e.com [Source type: General]

.In March 2007, Amazon launched an online video on demand service, Amazon Unbox.^ Or paying $2 to $3 a film for access to newer releases from a service like Amazon ’s Video on Demand?

^ It is not surprising that Amazon has told publishers that it’s their POD (print-on-demand) service or no sales through Amazon.

^ Belinda M December 22, 2007 at 6:02 am I am LIVID with Amazon.com customer service.

.In September 2007, Amazon launched a new music store (currently in beta) called Amazon MP3, which sells downloadable tracks, all in the MP3 format and most recorded at 256 kilobits per second variable bitrate (VBR).^ Amazon has launched their mp3 music store .
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

^ Amazon launches DRM-free "Amazon MP3" music downloads .
  • Amazon launches DRM-free "Amazon MP3" music downloads -- Engadget 19 January 2010 8:47 UTC www.engadget.com [Source type: FILTERED WITH BAYES]

^ Amazon MP3 Great for music lenses.
  • How To Add Amazon Product Links 19 January 2010 8:47 UTC www.squidoo.com [Source type: FILTERED WITH BAYES]

[60] .Amazon's terms of use agreements legally restrict use of the music, but Amazon does not use DRM to enforce those terms.^ Dictionary.com used to have Amazon ads tied to search terms that would say things like "Buy crack cocaine at Amazon" or "Buy hookers at Amazon".
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

^ You are not permitted to use Amazon Associates Web Service with any Application or for any use that does not have, as its principal purpose, driving traffic to the Amazon Website and driving sales of products and services on the Amazon Website.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

^ Provided that you comply with the terms of this Agreement and our policies and procedures for the use of Amazon SQS, you may use Amazon SQS in connection with data owned or lawfully obtained by you (such data, to the extent to which actually used in connection with Amazon SQS, "Your Amazon SQS Content").
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

[61] :Amazon MP3 sells music from the Big 4 record labels: EMI, Universal, Warner Bros. Records, and Sony BMG, as well as many independents. .Previous to the launch of this service, Amazon made an investment in Amie Street, a similar music store with a variable pricing model based on demand.^ Amazon has launched their mp3 music store .
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

^ Opens Music Store Launches Auctions & zShops .
  • Amazon Media Room: Media Kit: Timeline and History 19 January 2010 8:47 UTC phx.corporate-ir.net [Source type: General]

^ In the ongoing battle between the iTunes Music Store and Amazon's MP3 store , Amazon is giving a 20% referral fee to their associates for each song sold through the end of the year .
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

[62] .In August 2007 Amazon launched Amazon Vine, which allows top product reviewers free access to pre-release products from vendors participating in the program.^ Launches Amazon.com Associates Program .
  • Amazon Media Room: Media Kit: Timeline and History 19 January 2010 8:47 UTC phx.corporate-ir.net [Source type: General]

^ Amazon touts top products of 2009 .
  • Amazon.com Inc. | Company News & Executive Profiles - AMZN | BNET 19 January 2010 8:47 UTC resources.bnet.com [Source type: General]

^ Launches Amazon.com Advantage Program .
  • Amazon Media Room: Media Kit: Timeline and History 19 January 2010 8:47 UTC phx.corporate-ir.net [Source type: General]

.Reviewers may either return the used product to Amazon, or post a review and keep the product, within a few months of receipt.^ You are not permitted to use Amazon Associates Web Service with any Application or for any use that does not have, as its principal purpose, driving traffic to the Amazon Website and driving sales of products and services on the Amazon Website.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

^ You may store a link for a product image included in Amazon Properties for up to 24 hours, but you may not store or cache the product image itself.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

^ We may review and test your Application to confirm that it operates properly with Amazon FPS and complies with the FPS Specifications, using review and test processes determined in our sole discretion.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

.In August 2007 Amazon launched a payment service specifically targeted at developers called Flexible Payment Service FPS. Amazon FPS has facilities for developing many different charging models including micro-payments.^ Paid Services (other than Amazon FPS and Amazon DevPay).
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

^ We may review and test your Application to confirm that it operates properly with Amazon FPS and complies with the FPS Specifications, using review and test processes determined in our sole discretion.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

^ Your use of the Payment Service is subject to Amazon Payment's policies, procedures, and user agreements, and any breach of the foregoing will constitute a breach of this Agreement.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

.The service also gives developers easy access to Amazon customers.^ The customer service guy insisted repeatedly that Amazon had not received the check.

^ They replied but mostly their customer services were Indians.They said they will give me a replacement after gave me a refund.

^ We've found that customers want and appreciate the access to information that Amazon.com provides, and we hope you will feel the same way.

[citation needed]
.In November 2007, Amazon launched Amazon Kindle, an e-book reader which downloads content over "Whispernet", a free EV-DO wireless service on the Sprint Nextel network.^ By Jason Kottke • May 9, 2007 • Amazon books Harry Potter I'm not going to lie to you...
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

^ Belinda M December 22, 2007 at 6:02 am I am LIVID with Amazon.com customer service.

^ By Jason Kottke • Jan 11, 2008 • Amazon Apple MP3 music Sony I want a proper e-book reader as .
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

The screen uses E Ink technology to reduce battery consumption. In 2008 Amazon claimed its library had grown to 200,000 titles. .In December 2007, Amazon introduced SimpleDB, a database system, allowing users of its other infrastructure to utilize a high reliability high performance database system.^ Provide incentives for some things, such as integration with the monitoring system and other infrastructure tools.
  • High Scalability - High Scalability - Amazon Architecture 19 January 2010 8:47 UTC highscalability.com [Source type: General]

^ From: Amazon Posted: Jan-17-2006 Not for the serious user but then again, what other kind of user wld attempt such a big book?
  • Free Business Website - Shop Smarter.com 16 September 2009 21:16 UTC www.smarter.com [Source type: General]

^ Your use of the FBA Service and your Seller Account is solely subject to Amazon Services' policies, procedures, the Amazon Business Services Agreement or other applicable user agreements.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

.In August 2007, Amazon launched an invitation-only beta-test for online grocery delivery.^ If someone's BS book doesn't sell, its not because it's online-only; its more a reflection on the lazy author for not marketing and thinking just because he's on Amazon, he's made it.

^ By Jason Kottke • Jul 24, 2007 • Amazon books business firstworldproblems Harry Potter Harry Potter and the Phantom Delivery .
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

^ Launches Amazon Prime Launches Shoes & Apparel Launches Baby & Maternity Launches Watch Launches Merchant@amazon.co.jp Launches CVS Delivery .
  • Amazon Media Room: Media Kit: Timeline and History 19 January 2010 8:47 UTC phx.corporate-ir.net [Source type: General]

It has since rolled out in several Seattle, Washington suburbs.
.In January 2008 Amazon announced they would be rolling out their MP3 service to their subsidiary websites worldwide throughout the year.^ Amazon Associates Web Service includes, among other things, data feeds proprietary to Amazon regarding products and services available on the Amazon Website.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

^ If the AP picks up - goes national and such; it helps that I found 3 different websites dedicated at Amazon's poor service history too!

^ Amazon is forbidden to disclose that they have turned over any records, so that you would never know that the government is keeping records of your book purchases.
  • Data Mining 101: Finding Subversives with Amazon Wishlists | Applefritter 19 January 2010 8:47 UTC www.applefritter.com [Source type: General]

[63] .On December 1, 2008, Amazon MP3 was made available in the UK. At the beginning of September, IMDB and Amazon.com launched a Music metadata browsing site with wiki-like user contribution.^ Launches Amazon.com Advantage Program .
  • Amazon Media Room: Media Kit: Timeline and History 19 January 2010 8:47 UTC phx.corporate-ir.net [Source type: General]

^ Launches Amazon.com Associates Program .
  • Amazon Media Room: Media Kit: Timeline and History 19 January 2010 8:47 UTC phx.corporate-ir.net [Source type: General]

^ Amazon has launched their mp3 music store .
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

[64] .In November, Amazon partnered with manufacturers including Fisher-Price, Mattel, Microsoft and electronics manufacturer Transcend to offer products in minimal packaging.^ You may store a link for a product image included in Amazon Properties for up to 24 hours, but you may not store or cache the product image itself.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

^ We asked about exchanging the product straight across from them for another GPS unit (different brand but same price) and that was not offered either.

^ Stores are responsible for providing us with accurate price and product information, including the proper codes for coupons, discounts and rebates.
  • Free Business Website - Shop Smarter.com 16 September 2009 21:16 UTC www.smarter.com [Source type: General]

This reduces environmental impact of the packaging and frustration with opening "clamshell" type security packaging.[65] .Amazon Web Services launched a public beta of Amazon Elastic Compute Cloud running Microsoft Windows Server and Microsoft SQL Server.^ Amazon Simple Storage Service (Amazon S3) Amazon Simple Queue Service (Amazon SQS) Amazon Elastic Compute Cloud (Amazon EC2) Alexa ® Web Information Service (AWIS) Alexa ® Web Search Alexa ® Top Sites Alexa Site Thumbnail™ Amazon Flexible Payments Service (currently in limited beta) (Amazon FPS) Amazon DevPay Service (currently in limited beta) (Amazon DevPay) Amazon SimpleDB Service (Amazon SimpleDB ) Amazon Web Services Premium Support (AWS Premium Support) If you use Amazon FPS, you may incur fees for transactions that you submit through the Payment Service provided by Amazon Payments, which is described in Section 5.7 below.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

^ You are not permitted to use Amazon Associates Web Service with any Application or for any use that does not have, as its principal purpose, driving traffic to the Amazon Website and driving sales of products and services on the Amazon Website.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

^ Amazon Associates Web Service includes, among other things, data feeds proprietary to Amazon regarding products and services available on the Amazon Website.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

[66] .Amazon Connect enables authors to post remarks on their book pages to customers who have bought their books.^ If someone's BS book doesn't sell, its not because it's online-only; its more a reflection on the lazy author for not marketing and thinking just because he's on Amazon, he's made it.

^ Aaron Maners 10.22.09 Hi, I bought the book on Amazon and signed up for the free offers but didnt get any downloads yet.

^ In addition, authors participate in the Amazon experience, via blogs on the website, by posting reviews about other books, and more, activities that help to continually make Amazon bigger and better.
  • Amazon Troop (Book) Surge 16 September 2009 21:43 UTC www.amazontroopsurge.com [Source type: General]
  • Chris Boese's Weblog: Is Amazon trying to monopolize the empowering "citizen media" Publish-On-Demand market? 16 September 2009 21:43 UTC www.serendipit-e.com [Source type: General]
  • Chris Boese's Weblog: Photography 16 September 2009 21:43 UTC www.serendipit-e.com [Source type: General]

.WebStore by Amazon allows businesses to create e-commerce websites using Amazon technology.^ You are not permitted to use Amazon Associates Web Service with any Application or for any use that does not have, as its principal purpose, driving traffic to the Amazon Website and driving sales of products and services on the Amazon Website.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

^ Used on Amazon.ca, had to create new account though, but worth it for saving $10.
  • Amazon.ca Coupon Codes - all coupons, discounts and promo codes for amazon.ca 9 October 2009 4:47 UTC www.retailmenot.com [Source type: FILTERED WITH BAYES]

^ If Amazon is allowed to force publishers to use its service to sell books, how long will it be before Amazon begins trying to control the content of those books?

.Merchants can customize their sites using their own photos and branding.^ Use a "voice of the customer," which is a realistic story from a customer about some specific part of your site's experience.
  • High Scalability - High Scalability - Amazon Architecture 19 January 2010 8:47 UTC highscalability.com [Source type: General]

^ Premium Support is available only for (a) the "Covered Services" and subscription levels set forth in the Guidelines, and (b) customers and their own Applications using the Covered Services.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

.Sellers pay a commission of 7 percent, which includes credit-card processing fees and fraud protection, and a subscription fee of $59.95/month for an unlimited number of webstores and listings.^ When a customer submits an order you favor consistency because several services--credit card processing, shipping and handling, reporting--are simultaneously accessing the data.
  • High Scalability - High Scalability - Amazon Architecture 19 January 2010 8:47 UTC highscalability.com [Source type: General]

^ Didn't work on the "pay" page where you enter all your credit card info, but when I entered the code on the final "place order" page, it worked!
  • Amazon.ca Coupon Codes - all coupons, discounts and promo codes for amazon.ca 9 October 2009 4:47 UTC www.retailmenot.com [Source type: FILTERED WITH BAYES]

^ If you can stomach having another credit card, Amazon is offering a $100 rebate on the Kindle if you apply for an Amazon Visa Card (no annual fee).
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

Controversies

Competition

The company has been controversial for its alleged use of patents as a competitive hindrance. .The "1-click patent"[67] is perhaps the best-known example of this.^ The company is perhaps best known for trying to add Hulu videos to its buffet and getting repeatedly blocked by the NBC/Fox/ABC joint venture.

.Amazon's use of the one-click patent against competitor Barnes and Noble's website led the Free Software Foundation to announce a boycott of Amazon in December 1999.[68] The boycott was discontinued in September 2002.[69] On February 22, 2000, the company was granted a patent covering an Internet-based customer referral system, or what is commonly called an "affiliate program". Reaction was swift and negative.^ Amazon's affiliate program.

^ Amazon announced July 22 that it would buy Zappos.com, which was founded in 1999 and backed by Sequoia Capital, for more than $900 million in cash and stock.

^ Amazon actually can put its customers at greater risk than physical-world bookstores or libraries, in that the company can use cookies and personalization technology to track not only book purchases but also book browsing.

.Industry leaders Tim O'Reilly and Charlie Jackson spoke out against the patent,[70] and O'Reilly published an open letter[71] to Bezos protesting the 1-click patent and the affiliate program patent, and petitioning him to "avoid any attempts to limit the further development of Internet commerce". O'Reilly collected 10,000 signatures[72] with this petition.^ As Tim O'Reilly , Eric Schmidt , and Google have argued, I think these lawsuits against Google are a stupid (and legally untenable) move on the part of the publishing industry.
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

^ Amazon's substandard practices set a poor example for an industry leader, and bring disrepute to electronic commerce in the eyes of online customers.

^ But for right now, the bookloggers that Johnson speaks of are only two letters away from how the publishing industry might label them: bootleggers.
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

.Bezos responded with his own open letter.^ Amazon responded to our inquiry by directing us to a publicly posted “Open Letter to Interested Parties” in which they describe their new policy.

^ Open letter 2000/12/4 from Junkbusters To Jeff Bezos .

[73] The protest ended with O'Reilly and Bezos visiting Washington, D.C. to lobby for patent reform. .On February 25, 2003, the company was granted a patent titled "Method and system for conducting a discussion relating to an item on Internet discussion boards".[74] On May 12, 2006, the USPTO ordered a re-examination[75] of the "One-Click" patent, based on a request filed by Peter Calveley, who cited as prior art an earlier e-commerce patent and the Digicash electronic cash system.^ According to the person who filed a re-examination request, the US Patent Office has rejected a number of broad claims related to Amazon's one-click patent .
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

^ You always get transferred around, and it's always left up to the one guy who you're lucky to find who goes the extra mile for you.

^ But this book was a *huge* deal for Amazon ( 2+ million pre-orders out of a first printing of 12 million) and for their customers who desired their instant Potter gratification.
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

[citation needed]
.Amazon has a Canadian site in both English and French, but is prevented from operating any headquarters, servers, fulfillment centers or call centers in Canada by that country's legal restrictions on foreign-owned booksellers.^ There are both humans and machines in these fulfillment centers.

^ Also, when you call the 800# that's not the same thing as calling the fulfillment centers.

^ Amazon.com (Nasdaq: AMZN) operates two co-branded sites Ann Arbor-based Borders Group Inc.
  • amazon.com inc. and web and web site Resources | BNET 16 September 2009 21:16 UTC resources.bnet.com [Source type: General]

.Instead, Amazon's Canadian site originates in the United States, and Amazon has an agreement with Canada Post to handle distribution within Canada and for the use of the Crown corporation's Mississauga, Ontario shipping facility.^ FREE shipping available within Canada.
  • Amazon.ca Coupon Codes - all coupons, discounts and promo codes for amazon.ca 9 October 2009 4:47 UTC www.retailmenot.com [Source type: FILTERED WITH BAYES]

^ I just simply used my United States Postal Service and got the item safely,quickly,and efficiently.

^ Amazon's customer service is soooo atrocious that they have people dedicated to handling complaints from the Attorney General's Office (of any state).

[76] The launch of Amazon.ca generated controversy in Canada. In 2002, the Canadian Booksellers Association and Indigo Books and Music sought a court ruling that Amazon's partnership with Canada Post represented an attempt to circumvent Canadian law,[77] but the litigation was dropped in 2004.[78]
.In March 2008, sales representatives of Amazon's BookSurge division started contacting publishers of print on demand titles to inform them that for Amazon to continue selling their POD-produced books, they were required to sign agreements with Amazon's own BookSurge POD company.^ Amazon/BookSurge representatives.

^ "Most POD (Print On Demand) publishers do not own printing equipment.

^ It is not surprising that Amazon has told publishers that it’s their POD (print-on-demand) service or no sales through Amazon.

.Publishers were told that eventually, the only POD titles that Amazon would be selling would be those printed by their own company, BookSurge.^ "Most POD (Print On Demand) publishers do not own printing equipment.

^ Some of the complaints that we have received state that Amazon is refusing to sell books printed by Lightning Source or other POD publishers, and will only sell POD books printed by BookSurge.

^ Monday, March 31, 2008 : We have heard from more than one source that tomorrow, April 1, 2008, is the deadline that some POD publishers to sign the contract with Amazon/Booksurge, or risk having their buy buttons removed from Amazon.com .

.Some publishers felt that this ultimatum amounted to monopoly abuse, and questioned the ethics of the move and its legality under anti-trust law.^ Posted by AmazonTroopSurge at 12:35 PM 2 comments Labels: amazon , amazon.com , anti-trust , book surge , booksurge , boycott , digital publishing , monopoly , pod , print on demand , printing on demand , publishers .

^ Posted by AmazonTroopSurge at 3:37 PM 2 comments Labels: amazon , amazon.com , anti-trust , book surge , booksurge , boycott , digital publishing , monopoly , pod , print on demand , printing on demand , publishers .

^ Some Print on Demand (POD) publishers are privately screaming "Monopoly!"

[79]
.In 2008, Amazon UK came under criticism for attempting to prevent publishers from direct selling at discount from their own websites.^ If Amazon is allowed to force publishers to use its service to sell books, how long will it be before Amazon begins trying to control the content of those books?

^ Amazon also lists and sells titles for the largest POD printer, Lightning Source, which is owned by Ingram (the large book distributor).

^ Lightning Source allows its customers to set their own discount rate for Amazon and other retail sales, and does not force POD publishers or authors to pay "48%."

Amazon's argument was that they should be able to pay the publishers based on the lower prices offered on their websites, rather than on the full RRP.[80][81]
.In June 2008 Amazon UK drew criticism in the British publishing community following their withdrawal from sale of key titles published by Hachette Livre UK. The withdrawal is apparently intended to put pressure on the publisher to provide levels of discount described by the trade as unreasonable.^ It is not surprising that Amazon has told publishers that it’s their POD (print-on-demand) service or no sales through Amazon.

^ Lightning Source allows its customers to set their own discount rate for Amazon and other retail sales, and does not force POD publishers or authors to pay "48%."

^ THe new Amazon UK number is 0800 496 1081 as of 12 December 2008.

.Curtis Brown's managing director Jonathan Lloyd was quoted in The Bookseller magazine as saying: "I think the entire industry of publishers, authors and agents are 100% behind [Hachette].^ As Tim O'Reilly , Eric Schmidt , and Google have argued, I think these lawsuits against Google are a stupid (and legally untenable) move on the part of the publishing industry.
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

^ I have now decided to publish through BookSurge and I want to say that the snobs who think that any book which is published by the author has to be bad will get a rude awakening one day.

^ If you submit to this horrible action, you will hurt yourselves and your authors, and do a grave injustice to the entire industry!

Someone has to draw a line in the sand. Publishers have given 1% a year away to retailers, so where does it stop? Using authors as a financial football is disgraceful."[82][83]

Kindle content removal

.In July 2009, The New York Times reported that Amazon.com deleted all customer copies of certain books published by MobileReference[84], including the books 1984 and Animal Farm from users' Kindles.^ A business columnist/reporter from The New York Times published a first-hand report about his excellent customer service experience with Amazon.com.

^ Amazon.com was built on books.

^ Amazon.com My husband talks about this show all the time, but I don't think he's seen all the episodes.
  • Amazon Coupons, Amazon.com Coupons - DealCatcher 19 January 2010 8:47 UTC www.dealcatcher.com [Source type: FILTERED WITH BAYES]

.This action was taken with neither prior notification nor specific permission of individual users.^ User wishlists are not in this list, nor did the actions to be taken violate the conditions of use.
  • Data Mining 101: Finding Subversives with Amazon Wishlists | Applefritter 19 January 2010 8:47 UTC www.applefritter.com [Source type: General]

Customers did receive a refund of the purchase price and, later, an offer of an Amazon gift certificate or a cheque for $30.[85]

Products sold and not sold

.Amazon at one time carried two cockfighting magazines and two dog fighting videos although the Humane Society of the United States (HSUS) contends that the sale of these materials is a violation of U.S. Federal law.^ Sending any mail in contravention of the CAN SPAM Act of 2003 or other applicable state or federal laws and regulations.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

^ By 1980 sales of these plant-based drugs in the United States amounted to some $4.5 billion annually.
  • Rainforest Facts 19 January 2010 8:47 UTC www.rain-tree.com [Source type: FILTERED WITH BAYES]

^ A customer service-oriented company like Amazon shouldn't take this kind of crap from their shipping vendor...incidents like these will erode customer goodwill and eventually their customer base, the retention of which is one of Amazon's stated primary goals.
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

.The Humane Society of the United States has filed a lawsuit against Amazon.^ The Amazon EC2 servers are hosted in and are subject to all applicable laws of the United States and other applicable local laws.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

^ So I have pointed out that Amazon, via their CS officer “Praneel”, have committed and act of fraud, and I have asked them to get a Manager from the United States to contact me.

^ NEW YORK - Two organizations representing the blind have settled a discrimination lawsuit against Arizona State University over its use of Amazon's Kindle e-reader device.
  • Amazon.com Inc. | Company News & Executive Profiles - AMZN | BNET 19 January 2010 8:47 UTC resources.bnet.com [Source type: General]

[86] A campaign to boycott Amazon purchases gained momentum in August 2007 after the much publicized dog fighting case involving NFL quarterback Michael Vick.[87] .On May 21, 2008, Marburger Publishing agreed to settle with the Humane Society by requesting that Amazon stop offering their magazine The Game Cock for subscription.^ BookSurge, Amazon’s print-on-demand subsidiary, is making an offer that most publishers would like to refuse, but don’t feel they can.

^ We also believe that the Commission should compel Amazon to offer a specific remedy to customers who may have been deceived.

^ "We're sorry, but this offer was issued by one of our international sites and may not be used toward a purchase at Amazon.com.
  • Amazon.ca Coupon Codes - all coupons, discounts and promo codes for amazon.ca 9 October 2009 4:47 UTC www.retailmenot.com [Source type: FILTERED WITH BAYES]

The second magazine named in the Humane Society lawsuit, The Feathered Warrior, remains available.[88]
.On April 12, 2009, it was revealed that some erotic, lesbian, gay, bisexual, transgender, feminist and politically liberal books were being excluded from Amazon's sales rankings.^ Plenty, and ideally the International Digital Publishing Forum , the main e-book trade group, will stop being polite and speak out to get Amazon to respect mainstream e-book standards.

^ A book might receive rejections from some publishers before being accepted by another.

^ By Jason Kottke • May 12, 2009 • Amazon food milk Hating The Wire .
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

[89] .Various books and media were flagged as "Adult content" (including children's books, self-help books, non-fiction, and non-explicit fiction), with the result that works by established authors like E. M. Forster, Gore Vidal, Jeanette Winterson and D. H. Lawrence were now unranked.^ I am also the author of 11 non-fiction books.
  • Chris Boese's Weblog: Photography 16 September 2009 21:43 UTC www.serendipit-e.com [Source type: General]

^ You agree to correct any material errors, defects or other non-compliance of which you become aware, including from review and test results provided by us.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

[90] .The change first received publicity on the blog of author Mark R. Probst, who reproduced an e-mail from Amazon customer service describing a policy of de-ranking "adult" material.^ The customer service guy insisted repeatedly that Amazon had not received the check.

^ I prefer to deal with customer service first.

^ Snail mail to customer service Amazon.com, Inc.

[89][90] .However, Amazon later said that there was no policy of de-ranking LGBT material and blamed the change first on a "glitch"[91] and then on "an embarrassing and ham-fisted cataloging error" that had affected 57,310 books.^ I was just reading your comments on Amazon.com and while I agree that some employees have NO idea what they're doing, there are of course some very good employees there.

^ There are no commercials for books, this website isn't produced by my publisher.
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

^ Please keep in mind that this updated policy applies only to the amazon.com Web site (and not amazon.co.uk, amazon.de, or amazon.fr).

[92]
.In September 2009 it emerged that Amazon was selling defamatory MP3 music downloads falsely suggesting a well-known Premier League football manager was a child sex offender.^ Amazon has launched their mp3 music store .
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

^ In the ongoing battle between the iTunes Music Store and Amazon's MP3 store , Amazon is giving a 20% referral fee to their associates for each song sold through the end of the year .
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

^ By Jason Kottke • Jun 5, 2008 • Amazon iTunes Store MP3 music Radiohead Rave Kindle review .
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

Despite a campaign urging the retailer to withdraw the item, they refused to do so citing freedom of speech.[93] The company was finally forced to withdraw the item when legal action was threatened.[94] .However, they continued to sell the item on their American, German and French websites.^ However, they continued to work together, getting books on demand to Amazon.com's loyal customers.

Collection of sales tax

.Amazon has been criticized for its refusal to collect sales taxes from consumers in states in which it does not have a physical presence, thus giving it an unfair advantage over brick-and-mortar retailers.^ Furthermore, the Amazon's policy merely states that it does not currently "sell, trade or rent" personal information, which excludes disclosures that are made without payment to Amazon.

^ Let's go back to Amazon's guarantee , which states that the refund "does not apply if delivery is attempted, but no one is available to accept the package".
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

^ Some of the complaints that we have received state that Amazon is refusing to sell books printed by Lightning Source or other POD publishers, and will only sell POD books printed by BookSurge.

.In theory, such consumers should pay the equivalent amount in use tax directly to their state, however in reality few consumers do so.^ Amazon has poor customer service policies, such as forcing consumers to pay shipping costs for defective merchandise returned to market sellers.

.In 2008 New York passed a law that would force online retailers to collect sales taxes on shipments to New York State residents.^ A battle is brewing over U.S. state sales taxes on online purchases.
  • Amazon.com Inc.: News & Videos about Amazon.com Inc. - CNN.com 19 January 2010 8:47 UTC topics.cnn.com [Source type: News]

^ CNNMoney: States fire shots in Internet sales tax war .
  • Amazon.com Inc.: News & Videos about Amazon.com Inc. - CNN.com 19 January 2010 8:47 UTC topics.cnn.com [Source type: News]

^ Internet retailers Amazon.com and Overstock.com are scaling back their operations in states that demand they collect these taxes.
  • Amazon.com Inc.: News & Videos about Amazon.com Inc. - CNN.com 19 January 2010 8:47 UTC topics.cnn.com [Source type: News]

[95] .Shortly after the law was signed, Amazon.com filed a complaint in the New York Supreme Court objecting to the law.^ For details of the complaint against Amazon over chidren's privacy, see the paragraph on our news page.

^ New Netbooks: Faster Processor, Longer Battery Life (Find the biggest selection of netbooks featuring Intel's Atom N450 processor in the Amazon.com netbooks store.
  • Amazon.com Coupons, Promo Codes and Discounts Help Your Favorite Cause at iGive.com 19 January 2010 8:47 UTC www.igive.com [Source type: General]

^ Thank you for contacting Amazon.com with your concerns about our new Privacy Notice.

[95] .The complaint wasn't based on whether instate customers should pay tax, but upon the long-standing practice of it being the responsibility of the customer to report the sales tax (known as use tax in this case) and not that of the out-of-state businesses.^ Our response, as you may remember, was that our privacy notice clearly says that; "Information about our customers is an important part of our business, and we are not in the business of selling it to others."

^ In the case of what Amazon calls "exchanging information," the customer should be offered access to all information about the customer that was returned to Amazon about him or her.

^ Amazon spokeswoman Patty Smith was quoted by the the Seattle Post-Intelligencer September 27th, 2002: ``"Customers can't delete records, for tax and business reasons.''

[95] .The lawsuit was tossed out of court in January, 2009, when New York State Supreme Court Justice Eileen Bransten stated "there is no basis upon which Amazon can prevail."^ Follow Up: An Amazon Executive Customer Rep, based out of New York, did give me a call back in less than 24 hours from placing the request.

^ I was just reading your comments on Amazon.com and while I agree that some employees have NO idea what they're doing, there are of course some very good employees there.

^ (And if you haven't seen it yet, check out the article on Internet customer service in the 12/30/04 issue of the New York Times .

[96]
.Amazon has created wholly owned subsidiaries for parts of the company that are treated separately for tax matters, a legal technique called "entity isolation". For example, the subsidiary that developed the Kindle is in California, but because it doesn't sell the Kindle directly to consumers, Amazon's legal position is that it isn't required to collect sales taxes in California.^ They are owned by Amazon, which sells the books, so isn't that different?

^ Being owned by Amazon doesn't change that.

^ If someone's BS book doesn't sell, its not because it's online-only; its more a reflection on the lazy author for not marketing and thinking just because he's on Amazon, he's made it.

.In the company's financial report for the quarter ending September 30, 2009, the company told investors in its discussion of risk factors that the imposition of sales-tax collection by more states or Congress could "decrease our future sales."^ The company's sales for the fourth quarter of 2007 totaled $5.7 billion.

^ We are past the 30 day return/refund policy so they said that they won't refund us our money, we could get some of it!!

^ In fact, our new policy is in some ways more restrictive than our old one, which indicated that we "may" sell or rent information in the future.

[97]

Other

.In 1999, the Amazon Bookstore Cooperative of Minneapolis, Minnesota sued Amazon.com for trademark infringement.^ Amazon.com might also upset countless companies that have Amazon Affiliate bookstores on their websites (many authors have these, too!

.The cooperative had been using the name "Amazon" since 1970, but reached an out-of-court agreement to share the name with the on-line retailer.^ I ordered mine from Amazon France using Google Translate to translate each page, since I don't speak or read French.
  • Backpack45 - Walking the Camino de Santiago (Camino Francés) - what it's like, what you need, book recommendations, Le Puy, Arles info. 9 October 2009 4:47 UTC www.backpack45.com [Source type: General]

^ I didn’t even know Amazon had a customer service line since I’ve never had to call them.

^ Using BookSurge as a printer and connection to Amazon distribution has worked well for some of out clients.

[98]
.A 2004 glitch in Amazon.ca's review system temporarily revealed that many well-established authors were anonymously giving themselves glowing reviews, with some revealed to be anonymously giving "rival" authors terrible reviews.^ Amazon.com might also upset countless companies that have Amazon Affiliate bookstores on their websites (many authors have these, too!

^ The author walked the Camino, worked in the refugios, and interviewed many pilgrims about their experience.  It gives a good feel for the nature of the experience.
  • Backpack45 - Walking the Camino de Santiago (Camino Francés) - what it's like, what you need, book recommendations, Le Puy, Arles info. 9 October 2009 4:47 UTC www.backpack45.com [Source type: General]

^ After so many glowing reviews, i could not belive how just plain awful this show turned out to be.
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

[99][100] .According to Amazon, those reviews have since been removed or made non-anonymous.^ (Many non-customers talk about how they check out the reviews on Amazon first, then buy the product someplace else.
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

^ Update: Engadget says , among other things, that "blogs that are aggregated by the Kindle get a revenue share with Amazon, since it costs money to get those publications."
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

^ Select one-star reviews from Amazon of books on Time magazine's list of the 100 best English language novels since 1923 ( discussion ).
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

.In April 2009, BusinessWeek magazine reported that Amazon.com was one of 25 US companies that paid the least US taxes.^ Comments Share Report Amazon.com coupons Amazon.com – Free Shipping with $25+ Order .
  • Amazon Coupons, Amazon.com Coupons - DealCatcher 19 January 2010 8:47 UTC www.dealcatcher.com [Source type: FILTERED WITH BAYES]

^ Comments Share Report Amazon.com coupons Amazon.com – 30% off eligible Lavazza products .
  • Amazon Coupons, Amazon.com Coupons - DealCatcher 19 January 2010 8:47 UTC www.dealcatcher.com [Source type: FILTERED WITH BAYES]

^ Amazon.com The Canon Pixma MX860 Wireless All-in-One Printer sells for $140 - $200 on Pricegrabber.
  • Amazon Coupons, Amazon.com Coupons - DealCatcher 19 January 2010 8:47 UTC www.dealcatcher.com [Source type: FILTERED WITH BAYES]

.Amazon.com paid a 4.1 percent annual tax rate, far less than the standard 35 percent corporate rate, based on an analysis of the company's financial figures for 2005-2008. According to SEC filings, this rate was caused in part by lower tax rates for Amazon.com's international subsidiaries.^ Monday, March 31, 2008 : We have heard from more than one source that tomorrow, April 1, 2008, is the deadline that some POD publishers to sign the contract with Amazon/Booksurge, or risk having their buy buttons removed from Amazon.com .

^ Follow Up: An Amazon Executive Customer Rep, based out of New York, did give me a call back in less than 24 hours from placing the request.

^ Paid Services (other than Amazon FPS and Amazon DevPay).
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

[101]
.Amazon has opposed efforts by trade unions to organize in both the United States and the United Kingdom.^ The Amazon EC2 servers are hosted in and are subject to all applicable laws of the United States and other applicable local laws.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

^ So I have pointed out that Amazon, via their CS officer “Praneel”, have committed and act of fraud, and I have asked them to get a Manager from the United States to contact me.

^ Also most of the call centers for Amazon are in the United States.

.In 2001, 850 employees in Seattle were laid off by Amazon.com after a unionization drive.^ Off Select Juniors' Outerwear (Save 50% on select juniors' outerwear, Direct from Amazon.com.
  • Amazon.com Coupons, Promo Codes and Discounts Help Your Favorite Cause at iGive.com 19 January 2010 8:47 UTC www.igive.com [Source type: General]

^ Comments Share Report Amazon.com coupons Amazon.com – 30% off eligible Lavazza products .
  • Amazon Coupons, Amazon.com Coupons - DealCatcher 19 January 2010 8:47 UTC www.dealcatcher.com [Source type: FILTERED WITH BAYES]

^ Comments Share Report Amazon.com coupons Amazon.com – Up to 40% off eligible Gaea products .
  • Amazon Coupons, Amazon.com Coupons - DealCatcher 19 January 2010 8:47 UTC www.dealcatcher.com [Source type: FILTERED WITH BAYES]

.The Washington Alliance of Technological Workers (WashTech) accused the company of violating union laws, and claimed Amazon managers subjected them to intimidation and heavy propaganda.^ The Amazon EC2 servers are hosted in and are subject to all applicable laws of the United States and other applicable local laws.
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

Amazon denies any link between the unionization effort and the layoffs.[102] .Also in 2001, Amazon.co.uk hired a US management consultancy organization, The Burke Group, to assist in defeating a campaign by the Graphical, Paper and Media Union (GPMU, now part of Amicus) to achieve recognition in the Milton Keynes distribution depot.^ UK Snail Mail: Amazon.co.uk Ltd Patriot Court 1-9 The Grove Slough SL1 1QP .

^ Amazon Associates Web Service is a marketing program for www.amazon.com , www.amazon.ca , www.amazon.co.jp , www.amazon.de , www.amazon.fr , and/or www.amazon.co.uk (collectively, the "Amazon Website").
  • Amazon Web Services 16 September 2009 21:16 UTC aws-portal.amazon.com [Source type: FILTERED WITH BAYES]

.It was alleged that the company victimized or sacked four union members during the 2001 recognition drive and held a series of captive meetings with employees.^ Apple's acknowledged past practice of backdating employee stock options and the company's investigation into its own actions leave a lot of serious questions to be answered.
  • Chris Boese's Weblog: Photography 16 September 2009 21:43 UTC www.serendipit-e.com [Source type: General]

[103][104]
.Following the announcement of the Apple iPad on January 27, 2010, Macmillan Publishers entered into a pricing dispute with Amazon.com regarding electronic publications.^ If Amazon.com is allowed to do this, it will have serious ramifications for the future of self-publishing.

^ I paid the full amazon.com price $42.00; express 2 day mail service $6.49, gift wrap $3.99.

^ By Jason Kottke • Jul 27, 2009 • Amazon Apple Apple tablet books Kindle Renting books on the Kindle .
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

.Macmillan asked Amazon to accept a new pricing scheme it had worked out with Apple, raising the price of e-books from $9.99 to $15.[105] Amazon responded by pulling all Macmillan books, both electronic and physical, from their website (although affiliates selling the books were still listed).^ Even though it's not out until October, you can pre-order the new version of OS X (10.5, aka Leopard) at Amazon right now .
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

^ I also request full shipping refund; but to further good faith of all the work I am doing FOR amazon.com-- give FULL refund of this item--that I still have not received.

^ It doesnt work i tried to buy a book and a dvd that cost 60 bucks regular price!
  • Amazon.ca Coupon Codes - all coupons, discounts and promo codes for amazon.ca 9 October 2009 4:47 UTC www.retailmenot.com [Source type: FILTERED WITH BAYES]

.On January 31, 2010, Amazon "capitulated" to Macmillan's pricing request.^ Additional Savings on Taylor Scales (Through January 31, get additional savings on select Taylor scales sold by Amazon.com.
  • Amazon.com Coupons, Promo Codes and Discounts Help Your Favorite Cause at iGive.com 19 January 2010 8:47 UTC www.igive.com [Source type: General]

^ Save on Kaspersky Internet Security 2010 (List Price: $79.95, Deal Price: $31.49, You Save: $48.46 (61%)) .
  • Amazon.com Coupons, Promo Codes and Discounts Help Your Favorite Cause at iGive.com 19 January 2010 8:47 UTC www.igive.com [Source type: General]

[106]

Entrepreneurship by former employees

.A number of companies have been started and founded by former Amazon.com employees.^ Amazon.com might also upset countless companies that have Amazon Affiliate bookstores on their websites (many authors have these, too!

^ Great post...thanks for the Amazon.com customer service phone numbers.

^ Com and found a web site of a man who had the address and number.

[107] .This is despite a non-compete agreement Amazon employees must sign that prohibits starting a company with another Amazon employee.^ According to a statement posted to a Lulu forum by a Lulu employee, it looks like Lulu signed the Amazon contract.

^ Even companies like Google, Yahoo, Microsoft, and Amazon who compete on a global level and don't interact with their customers face-to-face still have to vie with each other for local resources, particularly employees.
  • Amazon (kottke.org) 19 January 2010 8:47 UTC kottke.org [Source type: General]

[citation needed]
  • Hulu is led by Jason Kilar, a former SVP at Amazon.com.
  • BankBazaar.com was founded by Arjun Shetty, a former Senior product manager at Amazon.com
  • Evri was led by Neil Roseman, a former VP at Amazon.com.
  • Foodista was founded by Barnaby Dorfman
  • Jambool/SocialGold was co-founded by former Amazon engineers Vikas Gupta and Reza Hussein.
  • MindBloom was founded by Brent Poole
  • TeachStreet was founded by Dave Schappell, an early Amazon.com product manager.
  • TrackSimple was founded by Jon Ingalls and [[Ajit Banerjee].
  • Trusera was founded by Keith Schorsch, an early Amazonian.
  • Twilio was founded by Jeff Lawson, an Amazon Technical Product Manager.
  • Vittana was co-founded by Kushal Chakrabarti and Brett Witt.
  • Pelago was co-founded by Jeff Holden, a former SVP at Amazon.com.
  • Wikinvest was founded by Michael Sha.

See also

References

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Further reading

  • Robert Spector (2000). .amazon.com - Get Big Fast : Inside the Revolutionary Business Model That Changed the World.^ KING5 Tech Report: Twitter and Haiti, Amazon and "Game Change" - KING5.com .
    • Amazon Coupons & Amazon Coupon Codes. Updated Daily! 19 January 2010 8:47 UTC www.goodsearch.com [Source type: General]

    ^ I wanted to make sure that people knew what they were getting before they bought the book, so I made use of the Search Inside feature on Amazon.com.

    ^ If they do turn off the "buy" buttons, though, not having an active "buy" button on Amazon.com is not the end of the world.
    • Chris Boese's Weblog: Photography 16 September 2009 21:43 UTC www.serendipit-e.com [Source type: General]

    Harper Collins Publishers. ISBN 0-06-662041-4.
     
  • Mike Daisey (2002). 21 Dog Years. Free Press. ISBN 0-7432-2580-5. 
  • Mara Friedman (2004). Amazon.com for Dummies. Wiley Publishing. ISBN 0-7645-5840-4. 
  • James Marcus (2004). Amazonia: Five Years at the Epicenter of the Dot.Com Juggernaut. W.W. Norton. ISBN 1-56584-870-5. 
  • "A conversation with Werner Vogels", ACM Queue, May 2006

External links


Amazon.com, Inc.
Type Public (NASDAQAMZN)
S&P 500 Component
Industry Retail
Founded 1994
Founder(s) Jeffrey P. Bezos
Headquarters Seattle, Washington, U.S.
Area served Worldwide
Key people Jeffrey P. Bezos
(Chairman, CEO, & President), Tom Szkutak
(CFO)
Products Amazon.com
A9.com
Alexa Internet
IMDb
Kindle
Audible
Amazon Web Services
Javari.co.uk
A2Z Development
Alexa.com
Revenue US$ 24.509 billion (2009)
Operating income US$ 1.129 billion (2009)
Net income US$ 902 million (2009)
Total assets US$13.8 billion (FY 2009)[1]
Total equity US$5.26 billion (FY 2009)[1]
Employees

26,100 (2010)[2]

Amazon.com, Inc. (NASDAQAMZN) is a US-based multinational electronic commerce company. Headquartered in Seattle, Washington, it is America's largest online retailer, with nearly three times the Internet sales revenue of the runner up, Staples, Inc., as of January 2010.[3]

Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. The company was originally named Cadabra, Inc., but the name was changed when it was discovered that people sometimes heard the name as "Cadaver." The name Amazon.com was chosen because the Amazon River is the largest river in the world, and so the name suggests large size, and also in part because it starts with 'A' and therefore would show up near the beginning of alphabetical lists. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys. Amazon has established separate websites in Canada, the United Kingdom, Germany, France, Japan, and China. It also provides international shipping to certain countries for some of its products. A 2009 survey found that Amazon was the UK's favorite music and video retailer, and third overall retailer.[4]

Contents

History

, the founder of Amazon.com]]

Amazon was founded in 1994,[5] spurred by what Bezos called "regret minimization framework", his effort to fend off regret for not staking a claim in the Internet gold rush.[6] Company lore says Bezos wrote the business plan while he and his wife drove from New York to Seattle,[7] although that account appears to be apocryphal.[8] Bezos flew from New York to Texas, where he picked up a car from a family member, and then drove from Texas to Seattle.

The company began as an online bookstore;[8] while the largest brick-and-mortar bookstores and mail-order catalogs for books might offer 200,000 titles, an online bookstore could offer more. Bezos named the company "Amazon" after the world's largest river. Since 2000, Amazon's logotype is an arrow leading from A to Z, representing customer satisfaction (as it forms a smile); a goal was to have every product in the alphabet.[9]

Amazon was incorporated in 1994, in the state of Washington. In July 1995, the company began service and sold its first book on amazon.com - Douglas Hofstadter's Fluid Concepts and Creative Analogies: Computer Models of the Fundamental Mechanisms of Thought.[10] In 1996, it was reincorporated in Delaware. Amazon issued its initial public offering of stock on May 15, 1997, trading under the NASDAQ stock exchange symbol AMZN, at an IPO price of US$18.00 per share ($1.50 after three stock splits in the late 1990s).

Amazon's initial business plan was unusual: the company did not expect a profit for four to five years. Its "slow" growth provoked stockholder complaints that the company was not reaching profitability fast enough. When the dot-com bubble burst, and many e-companies went out of business, Amazon persevered, and finally turned its first profit in the fourth quarter of 2001: $5 million or 1¢ per share, on revenues of more than $1 billion, but the modest profit was important in demonstrating the business model could be profitable. In 1999, Time magazine named Bezos Person of the Year, recognizing the company's success in popularizing online shopping.

Acquisitions

Spinoffs

  • 2004: A9.com, a company focused on researching and building innovative technology.[citation needed]
  • 2007: Endless.com, an e-commerce brand focusing on shoes.[32]

Merchant partnerships

The Web site CDNOW is powered and hosted by Amazon. Until June 30, 2006, typing ToysRUs.com into a browser would similarly bring up amazon.com's Toys & Games tab; however, this relationship was terminated as the result of a lawsuit.[33] Amazon also hosted and ran the website for Borders bookstores, but this ceased in 2008.[34]

amazon.com powers and operates retail web sites for Target, Sears Canada, Benefit Cosmetics, bebe Stores, Timex, Marks & Spencer, Mothercare, and Lacoste. For a growing number of enterprise clients, currently including the UK merchants Marks & Spencer, Benefit Cosmetics' UK entity, edeals.com, and Mothercare, Amazon provides a unified multichannel platform where a customer can seamlessly interact with some people that they call the retail website, standalone in-store terminals, or phone-based customer service agents. Amazon Web Services also powers AOL's Shop@AOL.

Influence

The Amazon business model has been used by a number of competing companies. The Middle East and Arab World are served regionally by neelwafurat.com, a competing business launched in 1998 in Beirut.[35][36] Neelwafurat.com is known for offering books otherwise banned in many Middle Eastern nations, such as Cities of Salt by Abdul-Rahman Munif and The Insane Asylum by Ghazi al-Gosaibi.[37]

Business results

The company remains profitable: net income was $35 million in 2003, $588 million in 2004, $359 million in 2005, and $190 million (including a $662 million charge for R&D) in 2006. Retained earnings were negative $1.8 billion in 2006, negative $1.4 billion in 2007, negative $730 million in 2008, and $172 million in 2009.[38] Annual revenues, aided by product line expansion and rapid growth in international sales, grew from $3.9 billion in 2002 to $10.7 billion by 2006.

On November 21, 2005, Amazon entered the S&P 500 index, and, on December 31, 2008, the S&P 100 index. On March 26, 2010, Amazon had a higher market cap than Target Corporation, Home Depot, Costco, Barnes and Noble, and Best Buy, only lagging that of Walmart among American brick and mortar retailers.[39]

Locations

Amazon.com has offices, fulfillment centers, customer service centers and software development centers across North America, Latin America, Europe and Asia.[40]

Headquarters

.]]The company's global headquarters are located on Seattle's Beacon Hill. It has offices throughout other parts of greater Seattle, including Union Station and The Columbia Center.

Amazon has announced plans to move its headquarters to the South Lake Union neighborhood of Seattle beginning in mid-2010, with full occupancy by 2011. This move will consolidate all Seattle employees onto the new 11-building campus.[41]

Software development centers

The company employs software developers in centers across the globe. While much of Amazon's software development is in Seattle, other locations include Slough and Edinburgh (United Kingdom), Dublin (Ireland), Bangalore, Chennai, and Hyderabad (India), Cape Town (South Africa), Iaşi (Romania), Shibuya, Tokyo (Japan), Beijing (China), and Tempe, Arizona (United States).

Fulfillment and warehousing

Fulfillment centers are located in the following cities, often near airports. None are within 500 miles (800 km) of Amazon's headquarters in Seattle. These centers also provide warehousing and order-fulfillment for third-party sellers:[42]

  • North America:
These U.S. distribution centers have been closed: Red Rock, Nevada; Chambersburg, Pennsylvania; Munster, Indiana; McDonough, Georgia.[43] [44]
  • Europe:

.]]

  • Asia:

Products and services

]]

Amazon product lines include books, music CDs, videotapes and DVDs, software, consumer electronics, kitchen items, tools, lawn and garden items, toys & games, baby products, apparel, sporting goods, gourmet food, jewelry, watches, health and personal-care items, beauty products, musical instruments, clothing, industrial & scientific supplies, and groceries.

The company launched amazon.com Auctions, a Web auctions service, in March 1999. However, it failed to chip away at industry pioneer eBay's large market share. amazon.com Auctions was followed by the launch of a fixed-price marketplace business, zShops, in September 1999, and the now defunct Sotheby's/Amazon partnership called amazon.com in November. Auctions and zShops evolved into Amazon Marketplace, a service launched in 2001 that let customers sell used books, CDs, DVDs, and other products alongside new items. Today, Amazon Marketplace's main rival is eBay's Half.com service.

In August 2005,[48] Amazon began selling products under its own private label, "Pinzon"; the trademark applications indicated that the label would be used for textiles, kitchen utensils, and other household goods.[48] In March 2007, the company applied to expand the trademark to cover a more diverse list of goods, and to register a new design consisting of the "word PINZON in stylized letters with a notched letter O whose space appears at the "one o'clock" position.".[49] Coverage by the trademark grew to include items such as paints, carpets, wallpaper, hair accessories, clothing, footwear, headgear, cleaning products, and jewelry.[49] On September 2008, Amazon filed to have the name registered. USPTO has finished its review of the application, but Amazon has yet to receive an official registration for the name.

Amazon MP3, its own online music store, launched in the US in September 25, 2007, selling downloads exclusively in MP3 format without digital rights management.[50] This was the first online offering of DRM-free music from all four major record companies.[51][52][53][54]

In August 2007, Amazon announced AmazonFresh,[55] a grocery service offering perishable and nonperishable foods. Customers can have orders delivered to their homes at dawn or during a specified daytime window. Delivery was initially restricted to residents of Mercer Island, Washington, and was later expanded to several ZIP codes in Seattle proper.[56] AmazonFresh also operated pick-up locations in the suburbs of Bellevue and Kirkland from summer 2007 through early 2008. In 2008 Amazon expanded into film production, producing the film The Stolen Child with 20th Century Fox.[57]

Amazon's Honor System was launched in 2001 to allow customers to make donations or buy digital content, with Amazon collecting a percentage of the payment plus a fee. The service was discontinued in 2008.[58] and replaced by Amazon Payments. Amazon launched Amazon Web Services (AWS) in 2002, which provides programmatic access to latent features on its website. Amazon also created "channels" to benefit certain causes. In 2004, Amazon's "Presidential Candidates" allowed customers to donate $5–200 to the campaigns of 2004 U.S. presidential hopefuls. Amazon has periodically reactivated a Red Cross donation channel after crises such as the 9/11, Hurricane Katrina, and the 2004 earthquake and tsunami in the Indian Ocean. By January 2005, nearly 200,000 people had donated over $15.7 million in the US.[59]

Amazon Prime offers two day shipping with no minimum purchase amount for a flat annual fee, as well as discounted priority shipping rates. Amazon launched the program in the continental United States in 2005, in Japan, the United Kingdom and Germany in 2007, and in France (as "Amazon Premium") in 2008. Launched in 2005, Amazon Shorts offers exclusive short stories and non-fiction pieces from best-selling authors for immediate download. By June 2007, the program had over 1,700 pieces and was adding about 50 new pieces per week. In November 2005, amazon.com began testing Amazon Mechanical Turk, an application programming interface (API) allowing programs to dispatch tasks to human processors. In March 2006, Amazon launched an online storage service called Amazon Simple Storage Service (Amazon S3). An unlimited number of data objects, from 1 byte to 5 gigabytes in size, can be stored in S3 and distributed via HTTP or BitTorrent. The service charges monthly fees for data stored and transferred. In 2006, Amazon introduced Amazon Simple Queue Service (Amazon SQS), a distributed queue messaging service, and product wikis (later folded into Amapedia) and discussion forums for certain products using guidelines that follow standard message board conventions. Also in 2006, Amazon introduced Amazon Elastic Compute Cloud (Amazon EC2), a virtual site farm, allowing users to use the Amazon infrastructure to run applications ranging from running simulations to web hosting. In 2008, Amazon improved the service adding Elastic Block Store (EBS), offering persistent storage for Amazon EC2 instances and Elastic IP addresses, static IP addresses designed for dynamic cloud computing.

In 2007 Amazon launched Amapedia, a wiki for user-generated content to replace ProductWiki, the video on demand service Amazon Unbox, and Amazon MP3, which sells downloadable MP3's.[60] Amazon's terms of use agreements restrict use of the MP3's, but Amazon does not use DRM to enforce those terms.[61] Amazon MP3 sells music from the Big 4 record labels EMI, Universal, Warner Bros. Records, and Sony BMG, as well as independents. Previous to the launch of this service, Amazon made an investment in Amie Street, a music store with a variable pricing model based on demand.[62] Also in 2007 Amazon launched Amazon Vine, which allows reviewers free access to pre-release products from vendors in return for posting a review, as well as payment service specifically targeted at developers, Amazon FPS.[citation needed]

In November 2007, Amazon launched Amazon Kindle, an e-book reader which downloads content over "Whispernet", via the Sprint Nextel EV-DO wireless network. The screen uses E Ink technology to reduce battery consumption. In 2008 Amazon stated that its Kindle-based library included 200,000 titles. In December 2007, Amazon introduced SimpleDB, a database system, allowing users of its other infrastructure to utilize a high reliability high performance database system. In August 2007, Amazon launched an invitation-only beta-test for online grocery delivery. It has since rolled out in several Seattle, Washington suburbs.

In January 2008 Amazon began rolling out their MP3 service to subsidiary websites worldwide.[63] In December, 2008, Amazon MP3 was made available in the UK. In September, IMDB and amazon.com launched a Music metadata browsing site with wiki-like user contribution.[64] In November, Amazon partnered with Fisher-Price, Mattel, Microsoft and Transcend to offer products with minimal packaging to reduce environmental impact and frustration with opening "clamshell" type packaging.[55] Amazon Web Services launched a public beta of Amazon Elastic Compute Cloud running Microsoft Windows Server and Microsoft SQL Server.[65] Amazon Connect enables authors to post remarks on their book pages to customers. WebStore allows businesses to create custom e-commerce websites using Amazon technology. Sellers pay a commission of 7 percent, including credit-card processing fees and fraud protection, and a subscription fee of $59.95/month for an unlimited number of webstores and listings.

In July 2010 Amazon announced that e-book sales for its Kindle reader outnumbered sales of hardcover books for the first time ever during the second quarter of 2010. Amazon claims that during that period sold 143 e-books for every 100 hardcover books, including hardcovers for which there is no digital edition; and during late June and early July sales rose to 180 digital books for every 100 hardcovers.[66]

In 2010 Amazon launched two publishing imprints, AmazonEncore[67] and AmazonCrossing.[68] AmazonEncore publishes books that were previously self-published.[69] AmazonCrossing translates foreign works into English, the first book published was the French-language novel The King of Kahel in November 2010.[70]

Website

The domain amazon.com attracted at least 615 million visitors annually by 2008, twice the numbers of walmart.com.[71] Amazon attracts approximately 65 million customers to its U.S. website per month.[72]

Reviews

Amazon allows users to submit reviews to the web page of each product. Reviewers must rate the product on a rating scale from one to five stars. Amazon provides an optional badging option for reviewers which indicate the real name of the reviewer (based on confirmation of a credit card account) or which indicate that the reviewer is one of the top reviewers by popularity.

amazon.com's customer reviews are monitored for indecency, but do permit negative comments. Robert Spector, author of the book amazon.com, describes how "when publishers and authors asked Bezos why amazon.com would publish negative reviews, he defended the practice by claiming that amazon.com was 'taking a different approach...we want to make every book available – the good, the bad, and the ugly...to let truth loose'" (Spector 132). Allegations have been made that Amazon has selectively deleted negative reviews of Scientology related items despite compliance with comments guidelines.[73][74]

Content search

"Search Inside the Book" is a feature which allows customers to search for keywords in the full text of many books in the catalog.[75][76] The feature started with 120,000 titles (or 33 million pages of text) on October 23, 2003.[77] There are currently about 250,000 books in the program. Amazon has cooperated with around 130 publishers to allow users to perform these searches.

To avoid copyright violations, amazon.com does not return the computer-readable text of the book. Instead, it returns a picture of the matching page, disables printing, and puts limits on the number of pages in a book a single user can access. Additionally, customers can purchase online access to some of the same books via the "Amazon Upgrade" program.

Third-party sellers

Amazon derives about 40 percent of its sales from affiliate marketing called Amazon Associates and third-party sellers who sell products on Amazon[citation needed]. Associates receive a commission for referring customers to Amazon by placing links on their websites to Amazon, if the referral results in a sale. Worldwide, Amazon has "over 900,000 members" in its affiliate programs.[78] Amazon reported over 1.3 million sellers sold products through Amazon's World Wide Web sites in 2007. Unlike eBay, Amazon sellers do not have to maintain separate payment accounts; all payments are handled by Amazon.

Associates can access the Amazon catalog directly on their websites by using the Amazon Web Services (AWS) XML service. A new affiliate product, aStore, allows Associates to embed a subset of Amazon products within, or linked to another website. In June 2010, Amazon Seller Product Suggestions was launched (rumored to be internally called "Project Genesis") to provide more transparency to sellers by recommending specific products to third party sellers to sell on Amazon. Products suggested are based on customers' browsing history.[79]

A January 2010 survey of third-party sellers by Auctionbytes.com [80] found that Amazon was 4th overall.[81] amazon.com placed second in "Profitability". Its lowest rating, but still above average, was in "Ease of Use". Sellers felt Amazon had clearly-defined rules, provided a steady stream of traffic to their listings, and put less emphasis on a community component. amazon.com came in second in the Recommended Selling Venue category.

Controversies

Differential pricing

In September 2000, price discrimination was found on amazon.com. Amazon offered to sell a buyer a DVD for one price, but after the buyer deleted cookies that identified him as a regular Amazon customer, he was offered the same DVD for a substantially lower price.[82] Jeffrey P. Bezos subsequently apologized for the differential pricing and vowed that Amazon "never will test prices based on customer demographics". The company said the difference was the result of a random price test and offered to refund customers who paid the higher prices.[83] Amazon had also experimented with random price tests in 2000 as customers comparing prices on a "bargain-hunter" Web site discovered that Amazon was randomly offering the Diamond Rio MP3 player for substantially less than its regular price.[84]

Competition

The company has been controversial for its alleged use of patents as a competitive hindrance. The "1-Click patent"[85] is perhaps the best-known example of this. Amazon's use of the one-click patent against competitor Barnes & Noble's website led the Free Software Foundation to announce a boycott of Amazon in December 1999.[86] The boycott was discontinued in September 2002.[87] On February 22, 2000, the company was granted a patent covering an Internet-based customer referral system, or what is commonly called an "affiliate program". Reaction was swift and negative. Industry leaders Tim O'Reilly and Charlie Jackson spoke out against the patent,[88] and O'Reilly published an open letter[89] to Bezos protesting the 1-click patent and the affiliate program patent, and petitioning him to "avoid any attempts to limit the further development of Internet commerce". O'Reilly collected 10,000 signatures[90] with this petition. Bezos responded with his own open letter.[91] The protest ended with O'Reilly and Bezos visiting Washington, D.C. to lobby for patent reform. On February 25, 2003, the company was granted a patent titled "Method and system for conducting a discussion relating to an item on Internet discussion boards".[92] On May 12, 2006, the USPTO ordered a re-examination[93] of the "One-Click" patent, based on a request filed by Peter Calveley, who cited as prior art an earlier e-commerce patent and the Digicash electronic cash system.[citation needed]

Amazon has a Canadian site in both English and French, but until a ruling in March 2010, was prevented from operating any headquarters, servers, fulfillment centers or call centers in Canada by that country's legal restrictions on foreign-owned booksellers.[94] Instead, Amazon's Canadian site originates in the United States, and Amazon has an agreement with Canada Post to handle distribution within Canada and for the use of the Crown corporation's Mississauga, Ontario shipping facility.[95] The launch of Amazon.ca generated controversy in Canada. In 2002, the Canadian Booksellers Association and Indigo Books and Music sought a court ruling that Amazon's partnership with Canada Post represented an attempt to circumvent Canadian law,[96] but the litigation was dropped in 2004.[97]

In March 2008, sales representatives of Amazon's BookSurge division started contacting publishers of print on demand titles to inform them that for Amazon to continue selling their POD-produced books, they were required to sign agreements with Amazon's own BookSurge POD company. Publishers were told that eventually, the only POD titles that Amazon would be selling would be those printed by their own company, BookSurge. Some publishers felt that this ultimatum amounted to monopoly abuse, and questioned the ethics of the move and its legality under anti-trust law.[98]

In 2008, Amazon UK came under criticism for attempting to prevent publishers from direct selling at discount from their own websites. Amazon's argument was that they should be able to pay the publishers based on the lower prices offered on their websites, rather than on the full RRP.[99][100] Also in 2008, Amazon UK drew criticism in the British publishing community following their withdrawal from sale of key titles published by Hachette Livre UK. The withdrawal was possibly intended to put pressure on Hachette to provide levels of discount described by the trade as unreasonable. Curtis Brown's managing director Jonathan Lloyd opined that "publishers, authors and agents are 100% behind [Hachette]. Someone has to draw a line in the sand. Publishers have given 1% a year away to retailers, so where does it stop? Using authors as a financial football is disgraceful."[101][102]

Kindle content removal

In July 2009, The New York Times reported that amazon.com deleted all customer copies of certain books published by MobileReference,[103] including the books 1984 and Animal Farm from users' Kindles. This action was taken with neither prior notification nor specific permission of individual users. Customers did receive a refund of the purchase price and, later, an offer of an Amazon gift certificate or a check for $30. The ebooks were initially published by MobileReference on Mobipocket for sale in Australia only—due to those works having fallen into public domain in Australia—however, when the ebooks were automatically uploaded to Amazon by MobiPocket, the territory restriction was not honored, and the book was allowed to be sold in territories such as the United States where the copyright term had not expired.

Product availability

Amazon at one time carried two cockfighting magazines and two dog fighting videos although the Humane Society of the United States (HSUS) contends that the sale of these materials is a violation of U.S. Federal law and filed a lawsuit against Amazon.[104] A campaign to boycott Amazon was August 2007 gained attention after a dog fighting case involving NFL quarterback Michael Vick.[105] In May 2008, Marburger Publishing agreed to settle with the Humane Society by requesting that Amazon stop selling their magazine, The Game Cock. The second magazine named in the lawsuit, The Feathered Warrior, remained available.[106]

In April 2009 it was publicized that some erotic, lesbian, gay, bisexual, transgender, feminist and politically liberal books were being excluded from Amazon's sales rankings.[107] Various books and media were flagged as "Adult content," including children's books, self-help books, non-fiction, and non-explicit fiction. As a result, works by established authors E. M. Forster, Gore Vidal, Jeanette Winterson and D. H. Lawrence were unranked.[108] The change first received publicity on the blog of author Mark R. Probst, who reproduced an e-mail from Amazon describing a policy of de-ranking "adult" material.[107][108] However, Amazon later said that there was no policy of de-ranking LGBT material and blamed the change first on a "glitch"[109] and then on "an embarrassing and ham-fisted cataloging error" that had affected 57,310 books.[110]

In September 2009 it emerged that Amazon was selling MP3 music downloads falsely suggesting a well-known Premier League football manager was a child sex offender. Despite a campaign urging the retailer to withdraw the item, they refused to do so, citing freedom of speech.[111] The company was then forced to withdraw the item when legal action was threatened.[112] However, they continued to sell the item on their American, German and French websites.

Sale of Wikipedia's material as books

A German information portal for consumers (Preisgenau.de) has criticized Amazon for selling tens of thousands of print on demand books which reproduced Wikipedia articles. These books are produced by three Mauritian subsidiaries of the German publisher VDM: Alphascript Publishing, Betascript Publishing and Fastbook Publishing. Amazon did not acknowledge this issue raised on a blog and some customers that have asked the company to withdraw all these titles from its catalog.[113] The collaboration between amazon.com and VDM Publishing was started in 2007.[114]

Collection of sales tax

Amazon has been criticized for its refusal to collect sales taxes from customers in states in which it does not have a physical presence, thus giving it a comparative advantage over brick-and-mortar retailers. Possibly, such customers should pay the equivalent amount in use tax directly to their state; however, few customers do so. In 2008 New York passed a law that would force online retailers to collect sales taxes on shipments to New York State residents.[115] Shortly after the law was signed, amazon.com filed a complaint in the New York Supreme Court objecting to the law.[115] The complaint wasn't based on whether in-state customers should pay tax, but upon the long-standing practice of it being the responsibility of the customer to report the sales tax (known as use tax in this case) and not that of the out-of-state businesses.[115] The lawsuit was tossed out of court in January, 2009, when New York State Supreme Court Justice Eileen Bransten stated "there is no basis upon which Amazon can prevail."[116]

Amazon has created subsidiaries that are treated separately for tax matters, a legal technique called "entity isolation". The subsidiary that developed the Kindle is in California, but because it doesn't sell the Kindle directly to customers, Amazon's legal position is that it isn't required to collect sales taxes in California. In the company's financial report for the quarter ending September 30, 2009, the company stated that the imposition of sales-tax collection by more states or Congress could "decrease our future sales."[117]

Other

In 1999, the Amazon Bookstore Cooperative of Minneapolis, Minnesota sued amazon.com for trademark infringement. The cooperative had been using the name "Amazon" since 1970, but reached an out-of-court agreement to share the name with the on-line retailer.[118] A 2004 glitch in Amazon.ca's review system temporarily revealed that some well-established authors were anonymously giving themselves glowing reviews and "rival" authors terrible reviews.[119][120] According to Amazon, those reviews have since been removed or made non-anonymous.

In April 2009, BusinessWeek magazine reported that Amazon.com was one of 25 US companies that paid the least US taxes. Amazon.com paid a 4.1 percent annual tax rate, far less than the standard 35 percent corporate rate, based on an analysis of the company's financial figures for 2005-2008. According to SEC filings, this rate was caused in part by lower tax rates for Amazon.com's international subsidiaries.[121]

Amazon has opposed efforts by trade unions to organize in both the United States and the United Kingdom. In 2001, 850 employees in Seattle were laid off by Amazon.com after a unionization drive. The Washington Alliance of Technological Workers (WashTech) accused the company of violating union laws, and claimed Amazon managers subjected them to intimidation and heavy propaganda. Amazon denied any link between the unionization effort and layoffs.[122] Also in 2001, Amazon.co.uk hired a US management consultancy organization, The Burke Group, to assist in defeating a campaign by the Graphical, Paper and Media Union (GPMU, now part of Unite the Union) to achieve recognition in the Milton Keynes distribution depot. It was alleged that the company victimized or sacked four union members during the 2001 recognition drive and held a series of captive meetings with employees.[123]

Following the announcement of the Apple iPad on January 27, 2010, Macmillan Publishers entered into a pricing dispute with Amazon.com regarding electronic publications. Macmillan asked Amazon to accept a new pricing scheme it had worked out with Apple, raising the price of e-books from $9.99 to $15.[124] Amazon responded by pulling all Macmillan books, both electronic and physical, from their website (although affiliates selling the books were still listed). On January 31, 2010, Amazon "capitulated" to Macmillan's pricing request.[125] Also in 2010, Amazon issued a partial refund for a PlayStation 3 in the UK following feature removals.[126]

Entrepreneurship by former employees

A number of companies have been started and founded by former Amazon.com employees.[127]

  • BankBazaar.com was founded by Arjun Shetty, a former senior product manager at amazon.com
  • Barcode Hero/Kima Labs was founded by Blake Scholl and Jason Crawford.
  • Evri was led by Neil Roseman, a former VP at amazon.com
  • Findory was founded by Greg Linden
  • Foodista was founded by Barnaby Dorfman
  • Hulu is led by Jason Kilar, a former SVP at amazon.com
  • Jambool/SocialGold was co-founded by former amazon.com engineers Vikas Gupta and Reza Hussein
  • Off&Away was co-founded by Doug Aley and Michael Walton
  • Quora was co-founded by ex-amazon.com (and Facebook) engineer Charlie Cheever
  • TeachStreet was founded by Dave Schappell, an early amazon.com product manager
  • Trusera was founded by Keith Schorsch, an early Amazonian
  • Pelago was co-founded by Jeff Holden, a former SVP at amazon.com and Darren Vengroff, a former Principal Engineer
  • Wikinvest was founded by Michael Sha
  • Benguela was founded by Chris Pinkham and Willem Von Biljon (they previously built amazon.com EC2)

See also

File:SpaceNeedleTopClose.jpg Seattle portal
Companies portal

References

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Further reading

External links


Simple English

Amazon.com is an online store that sells books, movies, games, DVDs , music CDs, computer software and other items (like Amazon Kindle). It is the largest online store right now. It was started by Jeff Bezos in 1995 and the headquarter is in Seattle. The original name was Cadabra.com but was changed to Amazon later on. The store is named after the world's second longest river.

Other websites



Citable sentences

Up to date as of December 12, 2010

Here are sentences from other pages on Amazon.com, which are similar to those in the above article.








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