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From Wikipedia, the free encyclopedia

Broadstripe is a telecommunications/cable provider with headquarters in Chesterfield, Missouri,[1] servicing communities in Washington, Maryland, Oregon and Michigan. Founded in 1997, the company is currently ranked among the twenty largest cable providers in the U.S.

In June 2008, Millennium Digital Cable officially changed its name to Broadstripe. Since then, the company introduced a new leadership team made up of a number of telecommunications industry veterans. According to an August 2009 article in the St. Louis Business Journal[2], Broadstripe spent nearly 20 million dollars upgrading their network and overhauling customer care operations.

Broadstripe serves approximately 100,000 customers, offering both basic and premium cable television services. Broadstripe also offers subscribers a full spectrum of Internet access options with its CableSpeed High-Speed cable modem service.

On August 6, 2009 Broadstripe launched “Broadstripe Forever,” the first-ever Lifetime Price Guarantee to include video (cable), internet and phone. Customers can lock in a monthly rate of $130 for all three services.

The company is organized into three geographic regions: Mid-Atlantic (Regional Office: Maryland), Central (Regional Office: Michigan), and Northwest (Regional Office: Renton, Washington).

Contents

Executive Team

Gustavo Prilick, Chief Executive Officer

Chad Coben, Chief Financial Officer

Tony Lent, Chief Commercial Officer

Debra Wood, Executive Vice President - Finance Operations

David Irons, Executive Vice President/General Manager of Northwest Operations

Dave Harwood, Executive Vice President/General Manager of Central Operations

John Bjorn, Executive Vice President/General Manager of Mid-Atlantic Operations

Tamara Shelman, Senior Vice President - Customer Care

Criticism

Out of 25 reviews on the website Broadband Reports, Broadstripe has 19 negative reviews and 3 positive reviews.[3] It also garners a rating of 1.5 out of 5 stars on Yelp[4]. Reviewers cite slow speeds, lost packets, frequent connection drops, and limited customer support hours as reasons for displeasure.

Like many cable providers, Broadstripe has also been criticized for monopolizing many apartment complexes and condo buildings in the city of Seattle, Washington by way of illegal exclusivity contracts with building owners and builders. Under the contracts, Broadstripe is the exclusive cable provider and residents cannot use anything else, allowing no room for competition.[5][6][7]

Bankruptcy

On January 2, 2009, Broadstripe filed for Chapter 11 bankruptcy protection.[8] Broadstripe officials have publicly stated that the company will emerge from bankruptcy before the end of 2010.

References

External links

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