Dr
Byron Sharp (1966 - ) is a
marketing scientist.
He is Professor of Marketing Science at the
University of South Australia.
And director of the University's
Ehrenberg-Bass Institute, a research institute named after marketing scientists
Andrew Ehrenberg and
Frank Bass.
Biography
Key works
His most cited work is on
loyalty programs.
In 1997, with Anne Sharp, he reported the first empirical work seeking to generalise the effect of loyalty programs on brand loyalty<ref>Sharp, Byron and Anne Sharp (1997), "Loyalty Programs and Their Impact on Repeat-Purchase Loyalty Patterns," International Journal of Research in Marketing, 14 (5), 473-86.</ref>.
The research found that loyalty programs tended to produce only a small amount of extra loyalty than is usually observed in competitive markets.
This weak effect was later replicated <ref>Sharp, Byron and Anne Sharp (1999), "Loyalty Programs and Their Impact on Repeat-Purchase Loyalty Patterns: A Replication and Extension," in 28th European Marketing Academy Conference proceedings.
Berlin, Germany: Institute of Marketing II, Humboldt-University</ref> <ref>Meyer-Waarden, Lars (2002) "The sources of Efficiency in Loyalty Programs-An Empirical Investigation based upon a Single Source Panel", PhD thesis, University of Pau, France.</ref> <ref>Jorna Leenheer, Harald J. van Heerde, Tammo H.A.
Bijmolt and Ale Smidts (2007) "Do loyalty programs really enhance behavioral loyalty?
An empirical analysis accounting for self-selecting members", International Journal of Research in Marketing, 24,1, p.31-47.</ref>.
References
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See also
Marketing Science Empirical generalisation Loyalty programExternal links
Ehrenberg-Bass Institute for Marketing Science University of South Australia Lars Meyer-Waarden's PhD thesis on loyalty programs