Centre for Railway Information Systems: Wikis


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The Centre for Railway Information Systems (or CRIS) located in Chanakyapuri, New Delhi, was established as a registered society in 1986 by the Ministry of Railways of India, to be an umbrella organization for all computer activities on Indian Railways (IR). CRIS today designs, develops, implements and maintains most of the important information systems of the Indian Railways.


History Of CRIS

In 1982,Government set up a Freight Operations Information Systems (FOIS) for freight operations computerisation on Indian Railways, later in 1986,Ministry of Railways established CENTRE FOR RAILWAY INFORMATION SYSTEMS (CRIS)an umbrella for all computer activities on Indian Railways (IR). They also entrusted it with the task of design, development and implementation of the FOIS, along with its associated communications infrastructure. The Centre started functioning from July,1987.It is an autonomous organisation headed by Managing Director. CRIS is mainly a project oriented organisation engaged in development of major computer systems on the Railways. CRIS has acquired special knowledge and expertise in the field of informatics. With such a rich practical experience, a dedicated team of professionals and its own R&D effort. At present Indian Railways is one of the most advanced ministries in India, with an innovative and extensive IT environment

Some of the systems managed by CRIS have received international recognition, such as Computerworld Honors.[1][2]


CRIS designs, develops, implements and maintains large information systems for the Indian Railways. In addition, CRIS has developed, implemented, and maintained IT systems for other entities such as the Andaman and Nicobar administration (A & N Ship Ticketing system) as well.

In recent years, the number of systems being handled by CRIS has grown rapidly. From the initial 3 projects, CRIS is presently handling over 14 large projects.

Important Indian Railways IT projects being handled by CRIS

  1. The computerisation of the Freight Operation Information System of Indian Railways. FOIS enables management and control of freight movement, optimisation of asset utilisation, and generation of freight invoices ("Railway Receipts"). Many of IR's important freight customers can pay through the electronic payment gateway interfaced with FOIS.
  1. Passenger Reservation System (PRS) - CONCERT. A countrywide online passenger reservation and ticketing system, developed and maintained by CRIS, is a complex online distributed client server application developed in C and Fortran programming languages on Digital OpenVMS operating system using RTR (Reliable Transaction Router) as middleware. CONCERT (COuntry-wide Network of Computerised Enhanced Reservation & Ticketing) interconnects the five regional computing systems at New Delhi, Mumbai, Kolkata, Chennai and Secunderabad into a National PRS grid. It allows a passenger from any location to book train tickets from any station to any station. It handles reservations, modifications, and cancellations / refunds. It performs reservation for over 995,000 seats and berths (peak rush as high as 1,017,000) daily. It has complex rules, validations and fare computation techniques interwoven in the application.
  2. The Internet based E-ticketing reservation system, whose front-end has been developed by IRCTC.
  3. The computerisation of the Unreserved Ticketing System Unreserved Ticketing System of Indian Railways. Unreserved ticketing constitutes a major component of the IR’s overall ticketing volume and is an important source of revenue. UTS delivers fast and efficient unreserved ticketing from dedicated counters replacing manual Printed Card Tickets/EFTs/BPTs with centralised online sales accounting. The solution architecture lends itself to easy integration with handheld terminals, smart cards, automatic vending machines, etc.
  4. National Train Enquiry System for latest train running timings.
  5. Web Enabled Claims- The web-based software enables the general public to not only file claim cases through the web but also track the progress of their claims. All the rules and regulations for claims and accident case filing along with contact details of all claims offices are available on the website.
  6. Rail Budget Compilation System (RBCS)- Developed for budgetary inputs from the different zones and production units of the Indian Railways, RBCS facilitates capturing of data, building of database, analysis of demands and pruning of the estimates for inclusion in the Railway Budget.
  7. Vigilance Software System (VSS) - VSS is designed specially for the requirements of Vigilance on Indian Railways and has been implemented in all the Zonal Railway Headquarters. VSS maintains information on vigilance cases / complaints including various reports and correspondence.
  8. Material Management Information System (MMIS)- This package is designed specifically for the requirements of stores accounting for P-Way materials and scrap disposal.
  9. Comprehensive Accounting & Transaction System (CATS) CATS has been designed with a common database to address functionalities for personnel and Finance Departments. CATS contains two major modules: Financial Accounting System (FAS) and Payroll System (PS).
  10. Workshop Information SystEm (WISE) WISE is a MIS project for the various railway workshops around the country. Currently it is in operation in 15 workshops, viz. Kharagpur, Jagadhari, Ajmer, Kota, Charbagh, Liluah, Kacharapara, Matunga, Lower Parel, Parel, Bhusawal, Jhansi, Secundrabad, Lallaguda, Jamalpur. WISE is currently maintained by the group Project-II and provides managerial reports to the various managements .The project utilizes the ORACLE DBMS.
  11. Railway crew management in India CMS, is software which provides information regarding railway crew at all times. It provides information regarding the presence of crew at home station or at out station, maintains their status-wise records and assigns crew to trains. It also maintains information regarding the periodic and other rests, Road Learning & Traction knowledge. The software systems gives SMS alerts to management and supervisors in case the crew levels falls below alarm level likely to effect the train operations. It is capable of booking crew on Coaching, Shunting, Freight services in the form of Links and Rosters. The software system has tools to support the safety monitoring of the crew by it nominated Inspectors, monitoring of the crew knowledge through Quiz and has capacities to make the crew read the latest safety circulars put into the system for reading by the crew.
  12. Control Office Application(COA) is a software which provides a solution for the rail traffic Controllers of each Division to manage the trains running over the track. This project is running in more than 30 of the 70 Control offices in the Indian Railways. The COA application is interfaced with other applications such as the National Train Enquiry System (NTES) to provide train running information to the passengers and other railway managers.
  13. E-Procurement system provides a secure, fair, and transparent method of procurement of material by the Railways through a web-based interface. This system is presently in operation in a few units of IR, and is to be expanded in the near future to all units of IR.
  14. SLAM - Software for Locomotive Asset Management is a software system under development at CRIS which shall cater for Locomotive Asset Management on Indian Railways. It is initially being developed for electrical Locomotives

Enterprise Application Integration

CRIS has moved in a new chapter of EAI (Enterprise Application Integration). In this phase various independent running application has been moved to integration, i.e. applications interchanging data across each other. COA (Control Office Application), which is highly responsible for movement of train across division now not keeping data for its chart plotting, in fact, moved the data across other various applications like NTES (National TRain Inquiry System), through which public got intimation of trains' exact locations as well as its projected movement too similarly punctuality report has also been now collected through ICMS (Integrated Coaching Management Systems), which also receives data from COA. Another application which lead to birth of CRIS i.e. FOIS also going to integrate.


  1. ^ 2005 Computerworld Honors Case Study, accessed at [1] Jan 8, 2007
  2. ^ PCQUEST (India) Best IT Implementation of the Year 2006, accessed at [2], Jan 8, 2007]

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