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Claus Moller (Born 12th July, 1942) is an internationally renowned management consultant, author and keynote speaker. He is best known for founding the global human resource management consultancy Time Manager International (TMI). Moller developed the Time Manager results tool and is a pioneer in the field of service management and quality management. The British Department of Trade and Industry (DTI) designated Claus Moller one of the world's eight "Quality Gurus in Business" and the only European in this distinguished company.Claus Moller's concepts and ideas have been implemented by SAS and British Airways
, EU Commissiona dn the Supreme Soviet. He coined the concepts 'Putting People First', 'A Complaint is a Gift' and 'Employeeship.

Biography

Claus Moller was born in Sonderborg, Denmark. He studied business at Copenhagen Business School, receiving a B.A. in 1965 and an M.B.A. in 1968.

In 1975, Moller founded Time Manager International (TMI) in Hillerod, Denmark. He worked as the President and CEO for TMI until 2004, when he founded Claus Moller Consulting (CMC).

List of Publications

Claus Moller is the author of several books and publications on management, service, relations, quality, productivity and time management. Most of them are translated into more than twenty different languages, and some of them are international best sellers. Putting People first has been sold in more than four million copies. A Complaint is a Gift is among the 3% most sold books in the United States.

Time Manager - The world's first personal results tool (1975)

Personal Organisation (1979)

Me - My Time - My Life (1980)

Putting People First (1984)

The Key to Personal Effectiveness (1985)

Self Respect (1986)

Delegation - Delegate, have confidence in others, and increase their competence (1986)

Get the best out of your stress (1987)

Personal Quality - The basis for all other quality (1988)

My Life Tree - A different book about personal development (1990)

Employeeship - Mobilising everyone's energy to win (1992)

Vision and Leadership (1992)

A Complaint is a Gift - From complaint to satisfaction (1993)

Personal Guarantee - Associate your name with quality (1993)

Be a Double Bagger - Bringing out the best in your self and in others - at home and at work (1994)

Reaching for the Stars - A book about team quality (1994)

Teamship - Winning teams in sports and organisations (1997)

Time Manager for Microsoft Outlook (2000)

Heart Work - Improving personal and organisational effectiveness by developing and applying Emotional Intelligence (2000)

Tools

Energy Meter - Is everyone's energy mobilised towards winning? (1995)

Smart Meter - A multiple intelligence indicator (2001)

Personal EQ Meter - A tool to explore and develop an individual's emotional intelligence (2002)

Team EQ Meter - A tool to explore and develop a team's emotional intelligence (2003)

Organisational Smart Meter - A tool designed to explore and develop an organisation's emotional intelligence (2007)

Intangible Asset Meter (2007)

Books/TV/Articles about Claus Moller

In 1988 there was a BBC1 television programme and BBC Training video production entitled "The Time Manager - your life and time with Claus Moller"

In 1993 a complete chapter and an appendix was dedicated to Claus Moller and TMI in Robert Heller's book on quality:
"TQM. The Quality Makers", European Foundation for Quality Management.

In 1997, in the South American Management Gestion published and article on Claus Moller's Human Side of Quality concept.

In 2008 a biography has been published in Denmark: "Mr Time Manager - Claus Moller and his time" by Jyllands-Postens Forlag

Awards

1982 Danish Export Prize

1984 The Danish Marketing Prize

1988 TMI was rated Europe's Number One in Training and Education by European Services Industry Forum

1990 Claus Moller named the only European Guru in a Department of Trade and Industry booklet about Quality Gurus

1994 All India Management Association confers Honary Fellowship on Claus Moller

Quotes

References

Claus Moller - official site

External links