Conchango plc is a leading European System integrator and Creative Design Consultancy providing a wide range of expertise:

Enterprise intelligence: Business Intelligence, ETL, Data warehousing, Corporate Performance Management, KPI Dashboards, Marketing Intelligence, Customer Intelligence

Customer Experience: E-commerce, On-line, In store, Kiosk, Mobile, Customer Usability, Design & Creative

Multi-Channel Integration: Channel optimisation, integration, business process management, E-commerce

Operational Efficiency & Collaboration: Portals & Intranets, Workflow & Process Management, Managing the Mobile Workforce

Enterprise Architecture: Managing Enterprise Platforms, Application and Data Integration

Conchango was established in 1991 to deliver business solutions through the effective and innovative use of technology. A business technology solutions provider – it looks internally at its clients’ organisation to extract more value from existing technologies and processes or look at new ways to improve the way clients interact with customers and suppliers. Clients also look to Conchango to support them in future technology investment decisions.

Its consultants are skilled in both business strategy and technical innovation, in order to deliver an integrated solution that addresses each client’s specific needs.

Conchango’s approach is to focus on initiatives that deliver the greatest tangible improvement for their clients’ business. This is achieved by adopting the Scrum approach to agile programming, whereby development teams deliver bite-sized chunks of complex projects in 30 day “sprints”.

Awards Received

A Forrester evaluation in 2006 of ten leading European design agencies in Europe, named Conchango as the ‘leader of the pack’. Conchango’s current offering and strategy was evaluated against 18 criteria, including the design process, branding ability, skill set, user experience, business results achieved, on-time delivery and value received.

The Forrester report stated: <blockquote>
Conchango is a UK-based agency that stresses iterative design, client management skills and lots of client face time to resolve issues. The agency has an articulated set of mostly high-touch collaboration tactics that include sharing personas, user testing results and case studies with technology and branding partners as a way to align goals. Reference sites received top marks for user experience and strong scores for Brand Image, making this agency suitable for any type of engagement.<ref>"The Forrester Wave^TM Vendor Summary Q2 2006" titled "Conchango Leads In The Field Of European Web Design Agencies", Forrester Research</ref></blockquote>

The Forester report continued: <blockquote>
Conchango uses a customer-centred approach to solution design. Relevant user research and testing is consistently integrated throughout the process and tied to post-launch measurement, from mock-up to post-launch usability testing.</blockquote>

Mike Altendorf, Joint Managing Director of Conchango says: <blockquote>
We’re delighted that our work and commitment to delivering the most intuitive online solutions has been recognised by an independent third party. We have always strived to combine cutting-edge design and technical excellence while understanding exactly what our customers’ customers want, this accolade is testament to this. It’s great that the talent and dedication of everyone working at Conchango is being acknowledged by the industry as well as our customers.<ref>"It’s official: Conchango named ‘Leader of the pack’ in European Web Design Agencies Evaluation", Conchango, 2006</ref>
</blockquote>

In 2003, Conchango won the Information Management Award and was awarded the Microsoft Certified Partner Award for best business intelligence solutions. Conchango has also won awards for Best Websites for Virgin Atlantic and Nectar.com.

Market Focus

Conchango’s main market areas are Retail, Consumer Packaged Goods and Financial Services. Customers include: Britvic Soft Drinks Ltd, Boots, Bristol & West, Capital One, Chevron, HMV, Lloyds of London, Marks & Spencer, Tesco, Virgin Atlantic Airways and Virgin Mobile. Its strategic partners include Microsoft, BEA, Panorama, Ab Initio and Vodafone.

Headquartered in the UK, Conchango has offices in London, Surrey, Boston and New York.

As well as being partners with G4 Analytics, Oracle, Sybase, SAS, Blue Martini, Panorama, Microstrategy, BEA, MIS, ProClarity, Business Objects, Ab Initio and Exabre; Conchango is also a 7 times Microsoft Gold Partner specialising in

Business Process and Integration

Data Management Solutions

Custom Development Solutions

Information Worker Solutions

Advanced Infrastructure Solutions

References and footnotes

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