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Connaught plc
Type Public (LSE: CNT)
Founded 1982
Headquarters Exeter, UK
Key people Mark Tincknell, Executive Chairman
Mark Davies, Chief Executive
Stephen Hill, Finance Director
Industry Outsourcing
Revenue £659.6 million (2009)
Operating income £48.4m (2009)

Connaught plc (LSE: CNT) is a company in the United Kingdom, operating in the social housing, public sector and compliance markets. It is headquartered in Exeter and is a constituent of the FTSE 250 Index.




The early years (1982-1990)

The business was founded in 1982 as a concrete repair specialist based in Sidmouth[1], Devon and in 1986 won its first major social housing concrete repair contract.

The 1990s

During the early 1990s Connaught expanded its services to include external wall insulation and overcladding and latterly began refurbishing all external elements of social housing including roofs, windows and doors. The business also expanded geographically, opening offices in London in 1990, Leeds in 1995 and Bromsgrove in 1997. The 1990s saw significant corporate changes at Connaught, first in 1996 when Mark Tincknell led a management buyout[2] and again in 1998 when the business was floated on the Alternative Investment Market.

This decade also saw Connaught pioneer the first customer satisfaction measurement system in the construction industry, produce the first ever guide on Tenant Liaison supported by TPAS and employ the industry's first Tenant Liaison Officer. In 1999 Connaught was awarded its first social housing "Partnering" contract with Gosport Borough Council.

2000 to the present day

In 2001 Connaught won its first responsive repairs contract and in 2002 won its first ALMO contract. By 2004 the business had acquired social housing service providers in Scotland and Wales and was now able to provide a national repairs and maintenance service.

2006 saw Connaught fully listed on the London Stock Exchange and by 2007 the company rose to the FTSE 250 where it remains today.

Having established its Compliance division in 2002 with the acquisition of Gasforce[3], Connaught became the UK's leading provider of integrated compliance services with the 2007 acquisition of National Britannia for £91m.[4]

During 2009 Connaught acquired the listed environmental services company Fountains plc for £13m[5] and created its new Environmental division.

In March 2009, The UNITE Group plc and Connaught plc came together with a joint venture called UCS or UNITE Connaught Services to outsource planned reactive and life cycle maintenance services to UNITE's student accommodation company. Part of the aim of this joint venture is to reduce maintenance costs and bring a better standard of first-time repairs to students.


The Group is organised into three divisions:

  • Social housing - working with social housing landlords throughout the United Kingdom to provide a range of planned and response maintenance services, as well as compliance and estate management
  • Compliance - one of the UK's leading providers of safety, health and risk management solutions. The business has information, advisory, training and servicing capabilities to provide a fully integrated compliance solution throughout the UK
  • Environmental - offers a complete environmental service on a national basis that includes consultancy, project management and full delivery, specialising in grounds maintenance, tree and vegetation management, estate cleaning, street scene and waste management


  1. ^ aims to triple turnover Contract Journal, 8 August 1996
  2. ^ This little company went to market Building, 1999
  3. ^ [1] The Guardian, 2002
  4. ^ Connaught delivers record profit growth 24Housing, 22 April 2008
  5. ^ [2] CNPlus, 15 July 2009

External links


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