Cradle Technologies

Cradle Technologies is a professional services, outsourced managed hosting solutions provider, and solutions distribution company. Wholly Australian owned, with head offices in Sydney, Australia, Cradle have a strong history of providing world leading services and solutions to Asia Pacific, Australian and New Zealand blue chip small, medium and enterprise companies.

Cradle Technologies I.T. Professional Services

Our end to end scope of capabilities include:

Planning and Design

Leading specialists in supporting your project design and planning

Project management

Dedicated team of highly experienced project management skills

Integration and Build

Broad range of experienced engineers building your solutions

Transition / Migrations

Our team will support you through transition or migration

Disaster recovery

Disaster Recovery Design, Planning and Implementation

Business Continuity

Business Continuity Design, Planning and Implementation

Capacity Planning

Network, Infrastructure, Server, Application and Storage planning

Cradle Technologies Hosting

1. Secure Managed Hosting Service / Technology Facilities Management

To house your servers and equipment Cradle, provides end to end discovery, design, project management and ongoing administration and management facilities. Our Co-Location, Dedicated and Managed Servers are housed in standard racks of 19 inch format. The space housing your equipment is state of the art and of the highest quality with 24 x 7 security.

2. Business Continuity Planning Facilities

Cradle understand how critical Business Continuity Planning is, evidenced by our system engineering and testing procedures. An example of this is how our critical systems have been engineered to remove single points of failure by clustering technology and Storage Area Networking, supported by high speed optical networking. The DR/BCP facilities includes full environmental monitoring, generator, UPS power facilities and fully redundant optical networking. This facility also has extensive security and access controls.

3. Change Management

Cradle have a proven Change Management facility available, including authorisation and audit facilities, that may be utilised by external clients. Cradle’s successful change management discipline and the processes built are reflected in the high availability of Cradle’s systems and facilities.

Change Management data is maintained by Cradle staff and includes procedures for internal and external authorisations (via email), Change History reporting and performance summaries, as well as maintaining configuration documentation.

4. Facility Features

Cradle’s facilities are built to Australian Standard AS2834 or better, employing world’s best practice in all aspects of day to day business.

5. Fire Protection

The Cradle Fire control system includes an Inergen full flooding fire suppression gas system, plus a Dry Pipe Sprinkler System as a backup to the Inergen system and VESDA (Very Early Smoke Detection Apparatus) all of which are used to protect the computer room in the case of a fire.

6. Power Systems

The Cradle Un-interruptible Power System (UPS) allows for a total failure of any one unit without effecting the load equipment attached to it. To further protect equipment, a power reticulation system employs numerous localised sub distribution boards to segregate the computer room into manageable areas.

7. Air Conditioning

Cradle employs redundant configurations of process cooling units placed around the computer room perimeter. This ensures that units may be maintained or repaired without impacting the environment.

8. Water in Computer Rooms

Tracetek 1000 is a under floor monitoring system that detects water leaks, Tracetek consists of two systems the first is a measuring device that displays in metres where the fault is, the second is the Oztech system which graphically displays exactly where the water is. Cradle’s water detection systems consists of spot detectors located under each process cooling unit and an additional set of wet string detectors along the sub floor. The sub floor has four large drains fitted to remove any water from a sprinkler dump.

9. Environmental Control

All aspects of the Cradle computer room environment including temperature, humidity, air conditioning, fire systems, water under floor, power systems are all monitored by a central system. Any alarms from these devices are passed to the monitoring system for action by Cradle operations staff.

10. Around the clock "7 x 24" Surveillance / Security Tokens

The data centre security is controlled by a security token system. All doors are monitored for forced entry and ³door open too long² alarms. Exchange Centre Security controls and monitors the site security system 24 hours a day, 7 days a week including cameras located in all access points and regular roving tours.

Note:
: A dedicated hosting service, dedicated server, or managed hosting service is a type of Internet hosting
: where the client leases an entire server not shared with anyone. This is more flexible than shared hosting,
: as organizations have full control over the server(s), including choice of operating system, hardware, etc.
:
: Server administration can usually be provided by the hosting company as an add-on service. In some cases a
: dedicated server can offer less overhead and a larger return on investment. Dedicated servers are most
: often housed in data centers, similar to colocation facilities, providing
: redundant power sources and HVAC systems.
:
: In contrast to colocation, a dedicated hosting service provides system administration and owns the server itself.

Cradle Technologies infrastrucutre

The Cradle Network - overview

The Cradle architecture is designed to "Worlds Best Practice". In particular, we use what is referred to as, a "Three Tier Network Architecture". This simply means that we break our network up into different physical segments to provide additional levels of security and redundancy.

A "layer" is an independent segment of the overall network.

These tiers are easily understood if you think of them as:
* Tier