The Full Wiki

Dairy Queen: Wikis

Advertisements
  
  

Note: Many of our articles have direct quotes from sources you can cite, within the Wikipedia article! This article doesn't yet, but we're working on it! See more info or our list of citable articles.

Encyclopedia

From Wikipedia, the free encyclopedia

Dairy Queen
Type Privately held subsidiary
Founded Joliet, Illinois, United States (June 22, 1940 (1940-06-22))
Founder(s) John Fremont McCullough[1]
Headquarters Edina, Minnesota, United States
Number of locations 5,700 (2008)
Area served Worldwide
Key people Warren Buffett
John Gainor CEO
Charles J. Chapman III COO
James S. Simpson CFO
Michael Keller CBO
Industry Fast food
Products Soft serve, hamburgers, hot dogs, chicken
Revenue US$2.5 billion (2008)[2]
Owner(s) Berkshire Hathaway
Employees 2,362 (2008)
Parent International Dairy Queen, Inc.
Website www.dairyqueen.com
[3]

Dairy Queen, sometimes abbreviated DQ, is an international chain of soft serve and fast food restaurants owned by International Dairy Queen, Inc. The name "Dairy Queen" is taken from the name of their soft serve product, which the company refers to as "Dairy Queen" or "DQ". The first Dairy Queen store opened in 1940 in Joliet, Illinois.[4]

Contents

History

The soft serve formula was first developed in 1938 by John Fremont "Grandpa" McCullough (1871‒1963)[5] and his son Alex McCullough. Co-owned with Herb Noble, they went on to open the first Dairy Queen store in 1940 in Joliet, Illinois. While the Dairy Queen is no longer in operation, the building is still located at 501 N Chicago St.[6] Since 1940 DQ has used a franchise system to expand its operations globally. Its largest franchise is the Texas Dairy Queen Operating Council which runs the majority of DQ locations in the state of Texas. Dairy Queen International is the parent company of Dairy Queen. In the US it operates under the American Dairy Queen title.[7][8] It is a wholly owned subsidiary of Berkshire Hathaway. At the end of its fiscal year 2006, Dairy Queen reported over 5,600 stores in more than a dozen countries; about 4,600 of its stores (or approximately 85%) were located within the United States.[7][8][9]

DQ was an early pioneer of food franchising, with the 10 stores in 1941 expanding to 100 by 1947, 1,446 in 1950, and 2,600 in 1955. The first store in Canada opened in Melville, Saskatchewan in 1953. The present Dairy Queen logo was introduced in 1959. The company became International Dairy Queen, Inc. (IDQ) in 1962. It was acquired by Berkshire Hathaway in 1998. Dairy Queens were a fixture of social life in small towns of the Midwestern and Southern United States during the 1950s and 1960s. In that role they have often come to be referenced as a symbol of life in small-town America, as for instance in Walter Benjamin at the Dairy Queen: Reflections at Sixty and Beyond by Larry McMurtry, Dairy Queen Days by Robert Inman, and Chevrolet Summers, Dairy Queen Nights by Bob Greene. Some of the popular items on the Texas menu include the Hunger-Buster and Belt-Buster hamburgers. Bob Phillips, host of the popular Texas syndicated television series Texas Country Reporter, was for many years the DQ spokesman in Texas. Dairy Queen appears in many small Texas towns.

Today

As of 2010, Dairy Queen had more than 5,700 stores in 19 countries, including 652 locations outside the United States and Canada.[10] With Dairy Queen being one of the largest soft serve franchises in the world, their main competition includes: Baskin-Robbins, Braum's, Carvel, Culver's, Foster's Freeze, Good Times Burgers & Frozen Custard, McDonald's, Sonic Drive-In, Tastee Freez, and TCBY. The Busiest Dairy Queen is found in Charlottetown, Prince Edward Island.[11]

Stores

The company's stores are operated under several brands, all bearing the distinctive Dairy Queen logo and carrying the company's signature soft-serve ice cream (along with the trademark "curl"). Until the 1980s, most Dairy Queen stores were recognizable for their red gambrel-shaped roofs. Some stores for an example are Dairy Queen,DQ,DQ Grill & Chill,Orange Julius DQ and Orange Julius.

Advertisements

Dairy Queen

A Dairy Queen store in North Haven, Connecticut, United States
A Dairy Queen store in Moncton, New Brunswick, Canada

Stores which serve a very abbreviated menu primarily feature DQ frozen treats. These locations may be open only during spring and summer; many year-round locations are located in shopping malls.

So-called "Limited Brazier" locations may additionally offer hot dogs, barbecue beef (or pork) sandwiches, and in some cases french fries and chicken, but not hamburgers.

The largest Dairy Queen restaurant is in Portland, Texas.

DQ / Orange Julius

Also known as the "Treat Center" concept, an enhanced version of the original DQ also serves drinks and foods from the Orange Julius menu. This is the company's preferred concept for new, small-scale locations.

Dairy Queen Brazier

Stores serve a normal fast-food menu featuring burgers, french fries, and processed fried chicken products in addition to frozen treats and hot dogs. Due to the protracted rollout of the Grill & Chill concept, Brazier restaurants have been allowed to sell certain products originally restricted to G&C, including GrillBurgers.

The name "Brazier" originated in 1957, when one of the company's franchisees worked to develop a food system that would work for all Dairy Queen restaurants. A brazier is a cooking device consisting of a charcoal or electric heating source over which food is grilled. The term "Brazier" was the result of a brainstorming session with the franchisee's advertising agency.[citation needed]

The "Brazier" name has been slowly phased out of signage and advertising since 1993, although until recently it had not been removed from existing signage. Since the early 2000s, new or renovated locations which are similar to Brazier restaurants in terms of size and menu selection, but have been updated with the current DQ logo and/or exterior, usually carry the name "DQ Restaurant".

DQ Grill & Chill

This is DQ's preferred concept for new and renovated full-service restaurants. Stores are larger than older-style DQ Brazier locations and feature a completely new store design. In most cases, they offer an expanded menu including breakfast, GrillBurgers, and grilled sandwiches, as well as limited table service (customers still place orders at the counter).

Texas Country Foods

Most locations in Texas, including those which otherwise resemble the Brazier or Grill & Chill formats, use a separate menu branded as Texas Country Foods. Among other differences, "Hunger-Buster" burgers are available in place of the Brazier and GrillBurger offerings.

The Texas Dairy Queen Operating Council is the largest of all Dairy Queen franchises. Texas is home to the largest number of Dairy Queens in the U.S. The TXDQOC runs a separate marketing website from the national website, located at www.dqtexas.com.

Products

The company's products expanded to include malts and milkshakes in 1949, banana splits in 1951, Dilly Bars in 1955 (they had lime), Mr. Misty slush treats in 1961 (later renamed Misty Slush, then again to Arctic Rush), and a range of hamburgers and other cooked foods under the Brazier banner in 1958. Then in 1967 the ever popular, Peanut Buster Parfait, made of peanuts, hot fudge, and vanilla soft serve. Other popular items include sundaes and the blended coffee drink, the MooLatte, controversial because of its resemblance to the racial descriptor Mulatto.[12]

Dairy Queen's one hundred (as of 1997) Japanese stores offered hamburgers, but competition from McDonald's made the chain switch to pita sandwiches.

The majority of Dairy Queen locations serve Pepsi products, but unlike most other restaurants such contracts are not mandated onto the franchisee, and as a result some locations serve Coca-Cola products instead. Subway (until 2003) and Arby's (until 2006) also allowed such leniency on beverage choice before signing exclusive soft drink deals with Coca-Cola and Pepsi, respectively, making Dairy Queen the last major restaurant chain without an exclusive soft drink contract.

That said, the current preference for Pepsi products at DQ is in conflict with its parent company's large interest in The Coca-Cola Company. Berkshire Hathaway is one of Coca-Cola's largest single shareholders, with 8.6%.

The Blizzard Treat

A very popular Dairy Queen treat today is the Blizzard Treat, which is soft-serve mechanically blended with add-in ingredients such as sundae toppings and/or pieces of cookies, brownies, or candy. It has been a staple on the menu since its introduction in 1985, a year in which Dairy Queen sold 100 million Blizzards.[13] The Blizzard was invented by Sam Temperato, Ted Drews, and Wil Stiles. It is traditionally served upside down to prove the thickness. The most popular Blizzard flavors include Skor Bars, Oreo Cookies, chocolate chip cookie dough, M&M's (Smarties in Canada), Reese's Peanut Butter Cup, Heath bar, Kit Kat, and Butterfinger. Seasonal flavors are also available such as October's Pumpkin Pie.[14] It has been argued that Dairy Queen drew its inspiration from the concrete served by the St. Louis based Ted Drewes.[15]

In addition, Dairy Queen is marketing its new Blizzard Cake which includes flavors such as strawberry cheesecake and Reese's. Much like the restaurant's conventional ice cream cake, this variation is aimed toward celebrations and birthdays.[16] They also have a blizzard of the month club.

Advertising

The very first Dairy Queen logo from 1940 to 1961, still in use in some locations
The very first Dairy Queen logo from 1940 to 1961, still in use in some locations
The current logo, since 2007
The current logo, since 2007
The original style neon sign with a cone, in Ottawa, Canada
The original style neon sign with a cone, in Ottawa, Canada

For many years the franchise's slogan was "We treat you right!" During the late 1990s, the slogan "Hot Eats, Cool Treats" was widely used. In recent years, it has been changed to "DQ something different."

In Texas, at the end of the advertisement, there is a Texas flag waving, and the Texas state with the new DQ logo and slogan below saying, "That's What I Like About Texas."

Dennis the Menace appeared in Dairy Queen marketing from 1971 until 2001, when he was dropped because Dairy Queen felt children could no longer relate to the comic strip character.[citation needed]

Currently, the advertising focuses on a mouth with a large set of lips, resembling the Dairy Queen logo.

Logos

The original Dairy Queen logo was simply a stylized text sign with a soft serve cone at one end. In the late 1950s, the widely recognized red ovoid design was adopted. The initial shape was asymetrical, with one of the side points having a greater extension than the other, especially when matched with the Brazier sign -- a similarly sized yellow ovoid, tucked diagonally below its companion. By the 1970s, both sides were more closely matched, becoming symetrical with the 2006 update [see Yahoo! images for comparison]. Some of the new 1950s signs continued to display a soft serve cone jutting from the right side. "Little Miss Dairy Queen" began appearing in Pennsylvania signage in 1961.[17] She had a dutch bonnet, resembling the ovoid logo, with a pinafore apron over her dress and wooden shoes. A yellow trapezoid Brazier sign, placed below the red Dairy Queen logo, was developed in the late 1960s. It matched the roofline of the new store design of the era.

Although it had been used interchangably with the Dairy Queen name for many decades, "DQ" became the company's official name in 2001. The font remained the same as the original signage introduced 60 years prior. Throughout this period, the company placed the registered mark symbol immediately to the right, on the bottom side of the logo. When the company modernized its signage and logos in late 2006, it modified the font and italicized the letters, as well as adding arced lines, an orange to represent its hot foods above and a blue one below to represent its ice cream products.[18] Additionally, in the new design the registered mark symbol was moved to be adjacent to the letter "Q".[19] The first overhaul of its logo in almost 70 years, the company claimed that the new logo would show brand growth and reflect the "fun and enjoyment" associated with its products.[18] Advertising industry observers have noted that the new logo was an unneeded update of known and trusted industry brand and that its new features were distracting.[19][20]

The original signage is still in use in older locations or in locations that use a "retro" design motif in the property's design. One example is the sign used at the Dairy Queen in Ottawa, Canada.

Global locations

Dairy Queen locations

Countries currently with Dairy Queen locations:

Countries formerly with Dairy Queen locations:

Notes

  1. ^ John Fremont "Grandpa" McCullough at Find a Grave
  2. ^ Niemela, Jennifer (14 April 2009). "DQ’s Q1 same-store sales up 5%". Minneapolis/St. Paul Business Journal. http://www.bizjournals.com/twincities/stories/2009/04/13/daily18.html. Retrieved 21 February 2010. 
  3. ^ "Berkshire Hathaway - 2008 Annual Report". Berkshire Hathaway. 2008. http://www.berkshirehathaway.com/2008ar/2008ar.pdf. Retrieved 21 February 2010. 
  4. ^ DairyQueen.com page: "History of Dairy Queen, IDQ."
  5. ^ John Fremont "Grandpa" McCullough at Find a Grave
  6. ^ The DQ Team History of Dairy Queen
  7. ^ a b Hoovers.com. "International Dairy Queen". Hoovers.com. http://www.hoovers.com/dairy-queen/--ID__13811--/free-co-factsheet.xhtml. Retrieved 2007-09-26. 
  8. ^ a b Hoovers.com. "American Dairy Queen". Hoovers.com. http://www.hoovers.com/american-dairy-queen/--ID__121544--/free-co-factsheet.xhtml. Retrieved 2007-09-26. 
  9. ^ Hoovers.com. "Berkshire Hathaway". Hoovers.com. http://www.hoovers.com/berkshire-hathaway/--ID__10206--/free-co-factsheet.xhtml. Retrieved 2007-09-26. 
  10. ^ Stempel, Jonathan (9 February 2010). "Buffett's Dairy Queen to expand into Egypt, Macau". Reuters. http://uk.reuters.com/article/idUKTRE6183JG20100209. Retrieved 21 February 2010. 
  11. ^ http://www.walletpop.com/specials/worlds-busiest-store-in-a-chain/
  12. ^ Johnson, Arik (August 19, 2004). "Dairy Queen’s "MooLatte" Product Moniker Controversy". Competitive Intelligence. http://www.aurorawdc.com/ci/000185.html. Retrieved 2009-09-04. 
  13. ^ DQ publication. "A Story of Sweet Success". Dairy Queen International. http://www.dairyqueen.com/en-US/About+Dairy+Queen/corporate/history/defaulthtm. Retrieved 2007-07-17. 
  14. ^ DQ Advertisement (2007-11-01). "Blizzard of the Month". Dairy Queen of America. http://www.dairyqueen.com/us-en/eats-and-treats/blizzard-of-the-month/. Retrieved 2007-11-11. 
  15. ^ Blizzard approximates St. Louis original concrete | Gazette, The (Colorado Springs) | Find Articles at BNET
  16. ^ The Blizzard Fan Club. "DQ Blizzard Fan Club: History of the Blizzard". Dairy Queen International. http://www.blizzardfanclub.com/contest/history.cfm. Retrieved 2006-05-19. 
  17. ^ http://blog.dairyqueen.com/2009/09/11/the-memorabilia-photos/
  18. ^ a b "Dairy Queen overhauls logo for more modern look". Nations Restaurant News. BNet.com. 2007-02-26. http://findarticles.com/p/articles/mi_m3190/is_9_41/ai_n18645973/. Retrieved 2009-09-04. 
  19. ^ a b "Dreary Queen". Brand New. UnderConsideration.com. 2007-03-27. http://www.underconsideration.com/brandnew/archives/dreary_queen.php. Retrieved 2009-09-04. 
  20. ^ Cohen, David (2007-03-01). "Doritos Queen - a dairy queen disaster". idfive.com. http://www.attentionscan.com/2007/03/doritos-queen-dairy-queen-disaster.html. Retrieved 2009-09-04. 

References

  • Hinton, S. E. (1967). The Outsiders. New York: Viking Press. ISBN 9780140385724. OCLC 228138926. 
  • Otis, Caroline Hall; Mundale, Susan (1990). The Cone with the Curl on Top: Celebrating Fifty Years, 1940-1990: the Dairy Queen Story. Minneapolis, Minn: International Dairy Queen, Inc. ISBN 0962904007. OCLC 22993919. 

Further reading

  • Miglani, Bob (2006). Treat Your Customers: Thirty Lessons on Service and Sales That I Learned at My Family's Dairy Queen Store. New York: Hyperion. ISBN 140138434X. OCLC 76878287. 

External links


Simple English

File:Dairy Queen, Moncton,
A Dairy Queen restaurant

Dairy Queen is an international chain of fast food restaurants started by John Fremont McCullough on June 22, 1940 in Joliet, Illinois. Dairy Queen's menu is mostly Soft serve ice cream, hamburgers, hot dogs and chicken.

Websites

Dairy Queen's Official website



Advertisements






Got something to say? Make a comment.
Your name
Your email address
Message