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Gary L. Crittenden
Born 1953
Residence New Canaan, Connecticut, USA
Education B.S. Management (1976)
MBA (1979)
Alma mater Brigham Young University
Harvard University
Occupation Financial manager
Employer Citigroup
Salary $500,000 (2008)
Religious beliefs The Church of Jesus Christ of Latter-day Saints

Gary L. Crittenden (born 1953) is an American financial manager formerly employed as the chairman of Citi Holdings, a unit of Citigroup, and serving on the boards of Staples Inc., Ryerson, Inc., TJX Companies, and Utah Capital Investment Corp. From March 2007 to March 2009, he was employed as the Chief Financial Officer of Citigroup.




Education and personal life

Crittenden attended Brigham Young University (BYU), before and after he took a two year hiatus to serve a mission for The Church of Jesus Christ of Latter-day Saints in Germany. During his mission, he was involved in a life-threatening accident, falling into a deep well in the dead of winter after falling through a layer of ice and being completely submerged in the ice-cold water.[1] He emerged despite being weighed down by a suit and trench coat. After his mission, he graduated from BYU's Marriott School of Management in 1976 with a B.S. in management and also earned an MBA from Harvard University in 1979.[2][3]

Continuing to serve his church in adulthood, Crittenden has served as a bishop, stake president, and area seventy.[4] He lives in New Canaan, Connecticut.[1]

Professional life

Crittenden began his career as a consultant at Bain and Company where he worked on various strategic projects in the US and in Germany. He was the CFO of Sears Roebuck and Company from 1997 and 1998. Later, he served as the CFO of Monsanto Company from 1998 to 2000. Prior to joining Citigroup, Crittenden was Executive Vice President and CFO of American Express, as well as the head of the company's Global Network Services division.[2] At American Express, he is credited with an ambitious re-engineering effort as well as a Corporate Portfolio Management effort which aimed to optimize the enterprise's resource allocation. He was also credited with the successful evacuation of employees during the September 11 attacks in New York City.[1]

In the book, "The Trillion Dollar Meltdown," author Charles R. Morris says "Gary Crittenden, Citigroup CFO, may have been the first to tell analysts the truth [about the subprime writedowns in late 2007]. At a November analysts' call, he was asked if he would confirm the truth that the writedowns were finally over. He said he could give no such assurances. His valuations of the complex instruments involved, he said, were just a 'reasonable stab' and no more indicative of 'where we are going to come out at the end of the quarter than where we would be two weeks from now.'

Citigroup reported that Crittenden earned a salary of $500,000, and a total compensation of $12.2 million in 2008.[5] He also serves on the boards of Staples Inc., Ryerson, Inc., TJX Companies, and Utah Capital Investment Corp.[2]


  1. ^ a b c Benedict, Jeff (2007). The Mormon Way of Doing Business. New York City, New York: Warner Business Books. ISBN 978-0-446-57859-2.  
  2. ^ a b c "Gary L. Crittenden". BusinessWeek. 2009-02-04. Retrieved 2009-02-05.  
  3. ^ Crittenden, Gary L. (2001). "Your Next Performance Review". Marriott School of Management. Retrieved 2009-02-05.  
  4. ^ Crittenden, Gary, "5 Critical Decisions", Marriott Alumni Magazine (Summer 2008): 9  
  5. ^ "Citigroup 2009 Proxy Statement". Citigroup. Retrieved 2009-06-05.  

External links


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