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Mahanagar Telephone Nigam Limited
Type State-owned Public
Founded 1986
Headquarters New Delhi, India
Key people R.S.P.Sinha
Anita Soni
(ED-New Delhi)
Industry Telecommunications
Products Wireless
Revenue INR 52.895 million (2009)[1]
Net income INR 1.626 million (2009)[1]
Owner(s) The Government of India

Mahanagar Telephone Nigam Limited (NYSEMTE, NSEMTNL) is an Indian Government-owned telephone service provider in the cities of Mumbai, Thane, New Delhi, and Navi Mumbai in India. The company was a monopoly until 1992, when the telecom sector was opened to other service providers.

'Maha' = big or great, 'Nagar' = city or town, 'Mahanagar' = metropolis or megacity, 'Nigam' = venture or enterprise.



MTNL provides fixed line telephones, cellular connection of both GSMDolphin(Postpaid) and Trump (prepaid) and WLL (CDMA) — Garuda-FW And Garuda-Mobile and internet services through dialup and DSLBroadband internet TriBand. MTNL has also started Games on demand, video on demand and IPTV services in India through its Broadband Internet service called Triband. Phone numbers belonging to MTNL start with the prefix 2 infixed line telephones and WLL & in GSM Mobile services start from 901x/ 9869/9969/9868/9968. MTNL also provides other services such as VPN,Internet Telephony- VOIP and leased lines through BSNL and VSNL.

MTNL has been actively providing connections in both Mumbai and New Delhi areas and the efficiency of the company has drastically improved from the days when one had to wait years to get a phone connection to now when one can get a connection in even hours. Pre-activated Mobile connections are available at many places across both Metros. MTNL has also unveiled very cost-effective Broadband Internet access plans (TriBand) targeted at homes and small businesses. At present MTNL enjoys the largest of the market share of ISP services in Mumbai and Delhi.

Former Indian Communications Minister Thiru Dayanidhi Maran had declared year 2007 as "Year of Broadband" in India and MTNL is gearing up to provide five million Broadband connectivity by the end of 2007. MTNL has upgraded existing TriBand (Broadband) connections for a speed of up to 2 MB/s without any extra cost. This 2 MB/s broadband service is being provided by MTNL at a cost of just US$5.00 per month.

India's First 3G Mobile Service By MTNL

Mtnl 3g.jpgMTNL started 3G services in India under the name of "MTNL 3G Jadoo" Services offered include Video call, Mobile TV and Mobile Broadband with high speed data connectivity up to 2 Mbit/s speed from 11th December 2008, getting India on the 3G map of the world. MTNL plans to offer 3G services across India by mid-2009. After that MTNL Mobile users would be able to surf the internet with speeds up to 2 Mbit/s on their smart phones. MTNL will be installing 15 lakh 3G lines in the first phase of its 3G roll-out in Mumbai and Delhi (which currently have 40 lakh existing mobile lines).

India's First 3G BlackBerry Service By MTNL

MTNL rolled out its BlackBerry solutions on the 2G and 3G networks by launching India’s first 3G enabled BlackBerry Bold smart phones.

Joint Venture(s) of MTNL

United Telecom Limited (UTL)

Mahanagar Telephone Mauritius Limited (MTML)

MTNL has set up its 100% subsidiary, Mahanagar Telephone Mauritius Limited. (MTML) in Mauritius, for providing basic, mobile and international long distance services as second operator in Mauritius. Necessary licenses were obtained in January 2004. MTML has already started its ILD & CDMA based basic services in Mauritius. In Mauritius, 44,312 telephone connections are actually operational from a total switching capacity of 50,000. Moreover, through joint ventures with local telecommunications providers, MTML plans to offer internet access through its wireless network to its users in February 2007. (website : )

MTNL-STPI IT Services Limited

MTNL-STPI IT Services Ltd. is a 50:50 Joint Venture between Software Technology Parks of India (STPI) and Mahanagar Telephone Nigam Limited, (MTNL). The JV formed in 2006 combines the STPI's rich experience as an ISP and MTNL's track record of being India's leading telecom operating company to offer niche portal services to the Indian community. The JV was formed to realize one of the 10-point agenda of MoC&IT, which are of extreme importance to India for bringing about an all-round economic development. The JV aims to provide exclusive data center services, messaging services, business application services to the identified sectors of economic activity and thereby also popularizing the .in domain in the networked community across the world.

Millennium Telecom Limited (MTL)

MTNL has restructured Millennium Telecom Ltd. (MTL) as a Joint Venture company of MTNL and BSNL with 51% and 49% equity participation respectively. The company will now be entering into new business stream of international long distance operations and will be executing a project of submarine cable system, both east and west from India.

Recent happenings

  • Recently MTNL delayed the implementation of pay revision to its employees citing cash crunch as main reason. Due to this employees went on strike but the issue is still pending, if MTNL implements pay revision to all of its staff the operating cost will rise dramatically.
  • On December 11, 2008 MTNL became the First telco in India to launch 3G mobile phone services with roll out of Video call and Mobile TV service in New Delhi. [2]
  • In Feb.2008 Mahanagar Telephone Nigam Ltd.(MTNL), Mumbai & Delhi's leading cellular service provider is on the track for rapid growth following completion of major network expansion and technology up-gradation activity carried out by the company.MTNL had recently planned to invest Rs.1500 crore for this purpose. As per announcement most of the funds that had committed to capacity expansion will be utilized right through this year 2008. All long-standing technology has been phased out and a new state-of-the art IN network system will be installed soon. Similarly on our customer services front, we have revamped our call centre operations and have significantly added to our on ground customer touch points. Huge investments have also been made in innovating and providing enhanced value added services to our subscribers, a lot of which are in the pipeline.These technological advancements have paved the way for seamless execution of a number of value added initiatives that MTNL is set to offer subscribers. The company is all set to roll out Mobile TV which will bring real time television content to mobile phones in April 2008.The company announced that the network strength has nearly doubled to 568 GSM cell sites in Mumbai. By year end this figure will touch the 1000 mark in Mumbai. Also deployed is Enhanced Data rates for GSM Evolution (EDGE) technology and new state of the art Intelligent Network (IN) technology from Comverse, who are world leaders of software and systems that enable multimedia network based enhanced services.
  • In July,2006 Mahanagar Telephone Nigam Ltd. (MTNL) has launched its new Garuda mobile service with a range of attractive features from its state-of-the-art CDMA 2000 1x network.
  • In December 2006 MTNL has deployed state of the art MPLS infrastructure to provide the latest and varied IP based value added services like IP VPN services to its customers. MPLS is an acronym for "Multi Protocol Label Switching”. MPLS is fast emerging as the best approach for simplified enterprise connectivity. It will be possible for MTNL to offer assured growth to its customers without having to make significant investments because of inherent features MPLS offers to build secure Virtual Private Network and its further scalability. MTNL would now be able to provide Bandwidth on demand, Video Conferencing, IPTV-though only in Mumbai and Navi Mumbai, Voice over IP (VoIP) and a host of other value-added services. MPLS based VPNs reduce customer networking complexity as customers need only one connection instead of individual point-to-point circuits between each office using pair of Leased Lines, thereby cutting networking costs and technical work force.
  • Mr. RSP Sinha, the CMD of MTNL resigned from the post on 12th January, 2010 in wake of the non extension of the period by Govt. Sh. Sinha has been facing charges of corruption and accepting bribe from Motorola Inc. and a criminal case has been going against him in a CBI court at Delhi.


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