Old Navy: Wikis


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Old Navy Apparel Inc.
Type Subsidiary of Gap Inc.
Founded 1994
Headquarters San Francisco, California, U.S.
Industry Retail
Products Family fashion and accessories
Parent Gap Inc.
Website oldnavy.com

Old Navy is an American brand of clothing and chain of stores owned by Gap, Inc. Old Navy's corporate operations are within Gap in San Francisco and San Bruno, California. It is one of the first major corporations to house headquarters in the new Mission Bay district of San Francisco. Gap, Inc. was run by President and CEO Paul Pressler from September 2002 - January 22, 2007. Robert J. Fisher served as Interim Chief Executive Officer commencing January 22, 2007.[1] Glenn Murphy is the current CEO of Gap, Inc. The President of Old Navy is Tom Wyatt. Dawn Robertson, the former president, resigned on February 19, 2008 and Wyatt will be in control until a permanent replacement is found[2].



Old Navy opened its first stores in Colma, San Leandro and Pittsburg in Northern California in 1994[3]. These first three stores were originally constructed as Gap Warehouse stores. The size and scale of the stores were larger and more diverse than any stores opened by the company before. Within the first year of existence, Old Navy opened 57 stores. As of 2007, Old Navy has more than 1,000 stores in the United States and Canada[4]. The largest Old Navy stores are its flagship stores, located in New York City, the Mall of America, Seattle, Chicago, and San Francisco[5]. The largest of these is located on Market Street in San Francisco.

An Old Navy store in Halifax, Nova Scotia.

In 1994, the Founder of Gap, Inc., and the CEO were visiting Paris, France and came upon a place distinctly named Old Navy and it struck a chord with them. (The Old Navy official site says, "Old Navy was named after a bar in Paris."[6]) In 1999, Old Navy expanded its franchise to 6 locations in Puerto Rico. In 2001, Old Navy opened 12 stores in the Greater Toronto Area in Ontario, Canada. Furthermore, in 2004, 7 stores were opened in the Quebec (including 6 in the Montreal Area). Old Navy has since opened several more stores in Ontario, and the rest of Canada.

Around 2005 Dawn Robertson, then President of Old Navy, planned to give Old Navy a more "high fashion feel" in order to keep up with who they viewed as competitors (whom Dawn felt were Hollister and American Eagle Outfitters). During this time the new logo was created and advertisements began to be created in house. The new advertisements lacked the original kitschy and humorous feel, rather having a high fashion and feminine directive. It was also during this time that several stores were built or remodeled to reflect the "New Old Navy". One example of such a store is the concept store in St. Petersburg, FL [7]; which cost approximately $5 million USD to develop. These stores, from a design stand point, were boutique in nature (including green building materials, rock gardens, large murals and posters, as well as many mirrored and silver accents), unlike the traditional industrial warehouse feel most locations possess. The success of these stores unfortunately did not fare well, proving to be a very poor investment, and Dawn was asked to leave the company. During this cycle of change (during 2008) the original logo was reinstated and the company began to refocus on its fun and family oriented attitude it had originally been popular for. The time period in which the change existed is often referred to as "New Navy".


Old Navy's target market largely consists of price conscious though still fashion oriented teens to adults. The clothing is more affordable than its other Gap, Inc., counterparts. Old Navy's stores contain specialized sections for infants, boys, girls, men, and women. Most recently, Old Navy launched a re-worked line of denim for women sizes 0 to 20, men's re-worked denim and released the new line in fall 2008. In addition to clothing, Old Navy also sells a variety of accessories such as shoes, handbags, toys, hats, and sunglasses, along with a line of clothing and toys for dogs.

For many years, Old Navy has attempted to put out a product a year that focuses on attempting to catch on, some more successful than others. The products that stand out are the Tech Vest, Flip Flops, and the Performance Fleece.

Flagship stores also have "collection" business clothes for women, plus size and maternity sections. As of summer 2007 however, plus-size clothing is only available online and has been pulled from all stores. Online sales have proceeded to flourish after being offered exclusively online. Previously, Old Navy attempted to launch a bath and body line, called ONbody (Obsessively Natural)[8], but dropped the effort after only a few months.

Old Navy informally bills itself as an all-American brand, despite producing most of its clothes outside the United States. The chain releases a shirt every summer emblazoned with an American flag. Each year's shirt features a slightly altered flag graphic with the year listed underneath. Alternatively, they also offer shirts with the Puerto Rican flag on them. In its Canadian stores, a similar shirt with the Canadian flag is sold. Likewise they frequently relase additional holiday shirts including, but not limited to: Thanksgiving, Halloween, Valentines day, and for 2009 Groundhog Day.

On 2007-10-01, Todd Oldham became Old Navy's creative director over product. In February 2009, Mr. Oldham left Old Navy.

Advertisement campaigns

The most notable aspect of Old Navy's television advertisements is their kitschy, satirical and tone toward a retro time period, vaguely between 1940 and 1960. In sharp contrast to the Gap's advertisements, Old Navy's feature chipper family members sporting their clothing line while engaging in wholesome family activities, such as barbecuing. A common tagline used in their campaigns is " [insert clothing article here] for the whole family!"

Old Navy is also known for its advertising campaigns featuring celebrities such as Molly Sims, Morgan Fairchild, Joan Collins, Fran Drescher, Vanessa Anne Hudgens, Kristin Chenoweth, The Village People, Rupaul, Tim Armbruster and Lil' Kim, and Lights. Another popular spokesperson was former Vogue editor Carrie Donovan, who often appeared in ads with company "spokesdog," Magic. According to Gap, Inc., Magic, an Airedale terrier mix, was rescued from the streets of San Jose. Magic remains an informal mascot of the company, though Donovan has since died. Many of the Old Navy television commercials featured voiceovers by Bill Wendell of the David Letterman show.

Old Navy started a contest in June 2006 to choose a new mascot dog to replace Magic through a nationwide search contest. Paco, a mixed breed male from Venice Beach, California, was announced as the new Old Navy mascot on July 23, 2006.

Jeffersons stars Isabel Sanford and Sherman Hemsley appeared in a number of Old Navy television commercials in the late 1990s and early 2000s until Sanford died.

The soundtracks played at Old Navy feature up-beat, modern music. Songs are mostly current, include remixes and indie beats, as well as upbeat pop and R&B/Hip Hop records.

In 2007, Old Navy's advertising was brought back in-house, and its television campaign began to make the transition from kitsch, to a more modern sensibility, highlighting seasonal product news. With the relaunch of their denim fits in fall, the advertising took on a sexier, more female-centric tone, and began using lesser known musical artists. The sweater spot in September was credited with launching the career of Ingrid Michaelson, an unsigned artist found by Old Navy's marketing creative director, Landis Smithers, on Myspace. Landis Smithers left Old Navy in 2008 as Old Navy began to move its focus away from modern fashion and back to the brand's kitschy, fun, family-oriented roots.

In spring of 2008, Old Navy started its brand relaunch with a new episodic television campaign, leveraging long-form stories online, then sixties and thirties on air. The campaign featured the music of Lights, another unsigned artist, and provides story arcs of modern romances that span the entire season. The campaign leveraged Old Navy's new strategy of monthly "fast fashion" news, something that started with its commitment to a faster product pipeline, and a deeper focus on more modern, relevant product in stores.

A recurring song (and artist) used by Old Navy, "World Go 'Round" by Australian rock/pop/dance band Rogue Traders, has been featured in TV spots, promos, and in-store soundtracks. "World Go 'Round", "Watching You", and "Believer", all from the 2005 album Here Come the Drums, were originally used as part of the summer 2007 Summerland campaign, but they have also been included in more recent ads.

In 2009, Old Navy hired advertising agency Crispin Porter + Bogusky to create a new advertising campaign. Also, the old logo was revived in 2009 after the new logo ended. The team came up with Old Navy's current advertising campaign that stars mannequins (Kelly, Heather, Amy, Eva, Michelle, Wesley, Josh, Christopher, Kimmy, Natalie, Rita, and Barker the dog) who carry the title "Supermodelquins". To promote their new campaign the company also created a new website, OldNavyWeekly.com. These ads have received mixed reviews.


External links

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