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SiteGround.com Inc.[1]
Type Public Company
Founded 2003
Industry Hosting
Products web hosting; shared hosting; dedicated hosting; reseller hosting
Website http://www.siteground.com/

SiteGround was founded in August 2003 by an enthusiastic team of IT professionals. Since then, the company is constantly growing both in number of employees and clients. Now, we have become one of the most preferred hosting providers, serving more than 250,000 websites. SiteGround success is due to the profound technical expertise and unmatched quality of customer care it provides to the customer.

SiteGround servers are located in Dallas, Chicago and Houston, Texas, USA. After careful investigation, they have chosen their current data-centers as they have proven to be among the most reliable in the USA. The continuous monitoring, upgrading and securing of the servers are performed by the highly qualified team of SiteGround System Administrators.

Contents

History

As previously mentioned SiteGround was founded in August 2003. Since then the company has become one of the best source of Tempates, Tutorials and Knowledge Base articles on the Internet. Currently SiteGroudn has the biggest collection of useful information for webmasters that you can find. Below you will find links to some of the most interesting places on Siteground.com:

http://www.siteground.com/tutorials/ http://kb.siteground.com http://www.siteground.com/joomla-hosting/joomla-templates.htm

In 2009 SiteGround has launched a corporative blog. You can find it on this address:

http://blog.siteground.com

Testimonials

Here is what people have to say about the SiteGround services:

'I have worked with SiteGround since 2006 and have always found their support to be timely. A solution has always been found for my problems.'

  • Carol Tomalty. "ohnmaasbuilder.com".


'After 5 years of Siteground experience, being a loyal customer too, we can only add that the people behind the screens know what they're doing. In the few times we really needed assistance, on different technical riddles, support was there too to back us up for 200%. Nice to work with Siteground, they have a solution for every issue that may rise. 5/5, top.'

  • Struise. "www.struise.net".


'I am so pleased with your service. You all work harder and faster than any service I have used in the past fifteen years. I have closed all but 1 other ISP and have moved everything over here.'

  • Mike Wenger. "lphoffice.com".

Data Centers

SiteGround has 3 datacenters all of which are located in the USA. The shared servers are located in Houston, Texas. The Virtual Private Servers (VPS) data center is in Ashburn, Virginia. The Dedicated Servers data center is in Chicago, Illinois. [2]

Services

Initially SiteGround started only with Linux and Windows shared hosting and a reseller services. Later on, in mid 2004 dedicated solutions and an affiliate program were introduced. In 2006 they discontinued their Windows shared hosting due to low demand. Today SiteGround offers Linux shared hosting, VPS, dedicated servers, reseller program, and an affiliate program. [3] They are the most preferred CMS hosting provider (Joomla, Mambo, Drupal, etc.). They have more than 50,000 CMS [4] and more than 20,000 and blog sites hosted on their servers. [5]

The customers they target are mainly owners of personal and small business websites, non-profit organizations, etc. For customers with growing website needs, they offer upgrade to any of their dedicated solutions (VPS or Dedicated server). [6]

The reseller program is mainly targeted to designers and developers who provide web hosting as an addition to their services.[7]

The affiliate program allows users who refer new customers to SiteGround to earn 20% commission for each sale they make. Anyone can become their affiliate, the program is not limited to SiteGround customers.[8]

Customer service

According to their corporate website, they have 24/7 server monitoring system, 100 gigabits per second bandwidth capacity, fully redundant routing equipment and invest a lot in innovative server technologies. Their servers are well optimized to host more than 500 different software applications. [9]

They provide 24/7 technical support via online HelpDesk system and ensure 15 minutes response time. They also have a 24/7 available sales chat, email contact form and a toll free line. [10]

Free Resources

SiteGround is distinguished from other web hosting companies with creating numerous free resources for users. They offer free templates for different popular open source applications such as Joomla, WordPress, Mambo, Drupal, phpBB, etc. They also have more than 50 online tutorials for the most popular open source applications they host on their servers. The tutorials are also available in .pdf format. [11]

Apart from the tutorials, they host their own knowledgebase that currently has more than 1200 articles in 159 categories on different web hosting topics.

The SiteGround team constantly adds new additions to the templates gallery, tutorials collection and the knowledgebase.

Social activities

SiteGround is engaged in a number of social activities. They have a Facebook fan page[12], a Twitter account[13] and a Company Blog[14]. They also share their Tutorials via the file sharing community Scribd.com[15]

References

  1. ^ http://www.siteground.com/
  2. ^ http://www.siteground.com/about_us.htm
  3. ^ http://www.sitegroundreviews.com/bio/siteground/
  4. ^ http://www.webhostingstuff.com/company/SiteGround.html
  5. ^ http://www.siteground.com/blog-hosting.htm
  6. ^ http://opensrs.com/blog/2009/01/meet-the-resellers-siteground/
  7. ^ http://www.siteground.com/reseller_hosting.htm
  8. ^ http://www.siteground.com/affiliate_program.htm
  9. ^ http://www.siteground.com/news_details.htm?id=155
  10. ^ http://www.siteground.com/contact_us.htm
  11. ^ http://www.siteground.com/news_details.htm?id=154
  12. ^ http://www.facebook.com/pages/SiteGround/43726922006
  13. ^ http://twitter.com/siteground
  14. ^ http://blog.siteground.com/
  15. ^ http://www.scribd.com/SiteGround
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