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An image showing various error codes of the Xbox 360.
.The Xbox 360 video game console is subject to a number of technical problems that can render it unusable.^ Xbox Games for 360.
  • Xbox 360 - Games - Entertainment - Page 3 - Anzwers.com.au 13 January 2010 18:56 UTC www.anzwers.com.au [Source type: FILTERED WITH BAYES]

^ Popular XBox 360 Games Manuals .
  • XBox 360 Game Repair, Problems & Experts by FixYa 13 January 2010 18:56 UTC www.fixya.com [Source type: FILTERED WITH BAYES]

^ Xbox 360 Xbox 360 Red Ring of Death Xbox 360 Video Problem Xbox problem Xbox 360 since as Xbox 360 problems.
  • Xbox 360 Problems 13 January 2010 18:56 UTC www.mahalo.com [Source type: FILTERED WITH BAYES]

.Many of the issues can be identified by a series of red lights flashing on the face of the console; the three flashing red lights (nicknamed the "Red Ring of Death")[1] being the most infamous.^ I will never be afraid of the red ring of death.
  • August « 2009 « Xbox 360 Repair-Xbox 360 Red Ring of Death Fix,3 Red Lights Fix 9 February 2010 16:016 UTC www.fix3redlightsxbox.com [Source type: FILTERED WITH BAYES]

^ Three red lights or 3 three rings of red light means that the console has the dreaded red rings of death and must do something to solve this problem.
  • Xbox 360 Repair-Xbox 360 Red Ring of Death Fix,3 Red Lights Fix 9 February 2010 16:016 UTC www.fix3redlightsxbox.com [Source type: General]

^ But, recently there are many issues around the Xbox 360 red rings of death..
  • Red Ring of Death Fix|Xbox 360 Three Red Rings|Three Red Lights 9 February 2010 16:016 UTC xbox360ringofdeath.co.uk [Source type: General]

.There are other issues that arise with the console, such as discs becoming scratched in the drive and "bricking" of consoles due to dashboard updates.^ There were reports, that 360 scratches discs.
  • Yahoo! Canada Answers - Xbox vs ps3 i need the comparing between them tech compar? 13 January 2010 18:56 UTC ca.answers.yahoo.com [Source type: General]

^ Some dashboard updates have caused "bricking".

^ As far as the disc-scratching issue goes, only a few customers have found that the Xbox scratches any discs while sitting perfectly still, but rather when the user moves the console from a vertical to a horizontal position, or vice versa.

.Since its release on November 22, 2005, many articles have appeared in the media portraying the Xbox 360's high failure rates,[2][3][4] with the latest estimate by warranty provider SquareTrade to be 23.7%[5], and the highest estimate being 54.2% by a Game Informer survey.^ Xbox Games for 360.
  • Xbox 360 - Games - Entertainment - Page 3 - Anzwers.com.au 13 January 2010 18:56 UTC www.anzwers.com.au [Source type: FILTERED WITH BAYES]

^ Popular XBox 360 Games Manuals .
  • XBox 360 Game Repair, Problems & Experts by FixYa 13 January 2010 18:56 UTC www.fixya.com [Source type: FILTERED WITH BAYES]

^ Visitors to copy xbox 360 games .

[6] .There has been legal action taken attempting to hold Microsoft responsible for the Xbox 360's failure rate and provide compensation for those affected.^ Microsoft admits Xbox 360 problem .
  • Microsoft admits Xbox 360 problem | TechStuff Canada 13 January 2010 18:56 UTC www.techstuff.ca [Source type: General]

^ Microsoft Xbox 360 Japanese Ranking ".
  • Xbox 360 - Xbox Wiki 13 January 2010 18:56 UTC xbox.wikia.com [Source type: General]

^ Microsoft Fable 2 for Xbox 360 3.
  • Microsoft XBox 360 Games Troubleshooting, Manuals & Repair by FixYa 13 January 2010 18:56 UTC www.fixya.com [Source type: FILTERED WITH BAYES]
  • XBox 360 Game Repair, Problems & Experts by FixYa 13 January 2010 18:56 UTC www.fixya.com [Source type: FILTERED WITH BAYES]

[7]

Contents

Three flashing red lights

Three red lights on the Xbox 360's ring indicator representing an "internal problem requiring service," nicknamed the "Red Ring of Death" or "Red Lights of Death"
.Three flashing red lights around the Xbox 360 power button (nicknamed the "Red Ring of Death" or "Red Lights of Death"), in lieu of the one to four green lights indicating normal operation, represent an internal problem that requires service.^ Figure 1: Three flashing lights on the Ring of Light Back to the top .
  • Three lights flash red on the front of your Xbox 360 console 9 February 2010 16:016 UTC support.xbox.com [Source type: General]

^ I will never be afraid of the red ring of death.
  • August « 2009 « Xbox 360 Repair-Xbox 360 Red Ring of Death Fix,3 Red Lights Fix 9 February 2010 16:016 UTC www.fix3redlightsxbox.com [Source type: FILTERED WITH BAYES]

^ This indicates a power failure in your Xbox 360.
  • What is the red ring of death, when talking about xbox 360's and how do i prevent it from happening? - Yahoo! Answers 9 February 2010 16:016 UTC answers.yahoo.com [Source type: General]

[8] .Warning signs may include freeze-ups, graphical problems in the middle of gameplay, such as checkerboard or pinstripe patterns on the screen, and sound errors, and the console only responds to pressing the power button to turn it off.^ The guide also covers; heating consoles, graphic errors and freeze ups.
  • Press Release - Finally Revealed, A Cure For The Xbox 360 Red Ring of Death. 9 February 2010 16:016 UTC www.24-7pressrelease.com [Source type: General]
  • Press Release - Finally Revealed, A Cure For The Xbox 360 Red Ring of Death. 9 February 2010 16:016 UTC www.24-7pressrelease.com [Source type: General]

^ Now connect up the power and turn on the console.
  • Xbox Troubleshooting: Red Ring of Death Fix 9 February 2010 16:016 UTC www.squidoo.com [Source type: FILTERED WITH BAYES]

^ Turn off your console.
  • | Xbox 360 Red Light Fix Repair Guide 13 January 2010 18:56 UTC xbox360fixredlight.com [Source type: General]

.August 2009" style="white-space:nowrap;">[citation needed] These events may happen once or several times until the hardware failure occurs, or not at all.^ Hardware failure time!
  • XBOX 360 | the Hushed Casket 13 January 2010 18:56 UTC hushedcasket.com [Source type: General]

^ That may be the cause of all these problems with them.
  • Nyko Intercooler scorches Xbox 360 consoles? -- Engadget 13 January 2010 18:56 UTC www.engadget.com [Source type: FILTERED WITH BAYES]

^ These events may happen once or several times until the general hardware failure occurs, when the user attempts to turn the console on, and the three red lights are seen and the console will not function.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

.If the console freezes occasionally, the error will not necessarily follow.^ You can find how to deal with the problems of overheating consoles, graphic errors and freeze ups in the Xbox repair direction.
  • Follow My Guide to Fix The Xbox 360 Red Ring of Death « Xbox 360 Repair Guide 9 February 2010 16:016 UTC kdxbox360repairreviews.com [Source type: General]

^ This XBox 360 Repair Guide also covers: over heating consoles, 3 red lights, freezing, E74 error, graphic glitches, and 2 red lights.

^ Other red light errors, the e74 error code, game freezes and graphic glitches and more can all be permanently fixed and resolved from your console.
  • 7 Reasons to Use an Xbox 360 Repair Guide to Fix the Red Ring of Death 9 February 2010 16:016 UTC www.buzzle.com [Source type: General]

.When the error does occur, on the user's attempt to turn the console on, the three red lights are seen and the console does not function.^ Has anyone seen the red light error?
  • XBox Repair | Microsoft 360 xbox repair 3 red lights - Xbox 360 repair 13 January 2010 18:56 UTC xbox-repairguides.com [Source type: General]

^ One Red Light: Graphics error.
  • Xbox 360 - Halopedia, the Halo Wiki - Halo 2, Halo 3, ODST, and more 9 February 2010 16:016 UTC halo.wikia.com [Source type: General]

^ Red Light error."
  • Press Release - Finally Revealed, A Cure For The Xbox 360 Red Ring of Death. 9 February 2010 16:016 UTC www.24-7pressrelease.com [Source type: General]
  • Press Release - Finally Revealed, A Cure For The Xbox 360 Red Ring of Death. 9 February 2010 16:016 UTC www.24-7pressrelease.com [Source type: General]

[citation needed]
.This error code is usually caused by failure of one or more hardware components, although it can indicate that the console is not receiving enough power from the power supply, which can either be due to a faulty power supply or if the power supply cable is not fully inserted into the console.^ Error: The power-supply light is orange.
  • Smart Computing Article - Xbox 360 Technical Support 13 January 2010 18:56 UTC www.smartcomputing.com [Source type: General]

^ Unplug all the power supplies from the console.
  • | Xbox 360 Red Light Fix Repair Guide 13 January 2010 18:56 UTC xbox360fixredlight.com [Source type: General]

^ This code indicates a “general hardware failure”.
  • Tech Talk: A Guide to Xbox 360 Overheating and Repair 13 January 2010 18:56 UTC geeksofdoom.com [Source type: General]

.August 2009" style="white-space:nowrap;">[citation needed] The 3 flashing lights can also be caused by power surges; if the console is connected to an outlet that receives a power surge, it may have a failure and the 3 lights will appear as long as the console is plugged into the outlet.^ Now plug into the power and turn the console back on.
  • Xbox Troubleshooting: Red Ring of Death Fix 9 February 2010 16:016 UTC www.squidoo.com [Source type: FILTERED WITH BAYES]

^ I plugged it into another power outlet, nope.
  • Fix your xBox 360 crash problems — Video Games 13 January 2010 18:56 UTC video-games.elliottback.com [Source type: FILTERED WITH BAYES]

^ Plug the power supply directly into a working wall outlet.
  • Troubleshoot your Xbox 360 Power Supply when the power supply light is orange 13 January 2010 18:56 UTC support.microsoft.com [Source type: General]

.Turning off the console, unplugging all power cables and plugging them back in, and restarting the console will fix the issue in this case.^ The only remedy is to turn the power off on the console itself.
  • General XBox 360 problem Thread: - AVS Forum 13 January 2010 18:56 UTC www.avsforum.com [Source type: FILTERED WITH BAYES]

^ Unplug all the power supplies from the console.
  • | Xbox 360 Red Light Fix Repair Guide 13 January 2010 18:56 UTC xbox360fixredlight.com [Source type: General]

^ You can try changing the cables or just unplugging it and then plugging it back.
  • FYI: Xbox 360 blue screen of death - Solve the problem 13 January 2010 18:56 UTC www.dtheatre.com [Source type: General]

[citation needed]
.Distinct from the General Hardware Failure is a similar-looking error warning where four red lights appear, in which case the console does not detect an AV cable is plugged in.^ Has anyone seen the red light error?
  • XBox Repair | Microsoft 360 xbox repair 3 red lights - Xbox 360 repair 13 January 2010 18:56 UTC xbox-repairguides.com [Source type: General]

^ It is known as a "general hardware failure" and is classified by three red lights flashing on the front of the console.

^ Four Red Lights A/V cord is not plugged in or can't be recognized.
  • Xbox 360 - Halopedia, the Halo Wiki - Halo 2, Halo 3, ODST, and more 9 February 2010 16:016 UTC halo.wikia.com [Source type: General]

[9] .The four lights can sometimes also be seen when power surges or very brief power outages occur while the console is running, in which the console needs to be unplugged and plugged back in again to reset the error.^ Has anyone seen the red light error?
  • XBox Repair | Microsoft 360 xbox repair 3 red lights - Xbox 360 repair 13 January 2010 18:56 UTC xbox-repairguides.com [Source type: General]

^ Sometimes this can be fixed by resetting the console codes.
  • Tips for the Proper Use of the Xbox 360 and Repair of the Red Ring or Ring of Death Problem 13 January 2010 18:56 UTC www.xbox360redlightrepair.com [Source type: General]

^ Error: The power-supply light is orange.
  • Smart Computing Article - Xbox 360 Technical Support 13 January 2010 18:56 UTC www.smartcomputing.com [Source type: General]

.Two red lights appear when the system is overheated.^ The 2 red light error is classified as “overheating”.

^ In most situations, the red lights appear because of the overheating of the console.
  • Xbox 360 Repair-Xbox 360 Red Ring of Death Fix,3 Red Lights Fix 9 February 2010 16:016 UTC www.fix3redlightsxbox.com [Source type: General]

^ Overheating of your gaming device causes the red lights to appear.
  • Xbox RROD Repair – Tips on How to Repair the Red Ring of Death on Your Xbox 360 « Eddieway Articles 17 September 2009 18:10 UTC www.eddieway.com [Source type: General]

Response to rate of failure

.In the early months after the console's launch, Microsoft stated that the Xbox 360's failure rate was within the consumer electronics industry's typical 3% to 5%.^ Microsoft Xbox Discuss Microsoft's Xbox and Xbox 360 consoles and accessories here.
  • XBox 360 Power Surge and Three Rings of Death - is it Intercooler related? - Microsoft Xbox - Digital Spy Forums 9 February 2010 16:016 UTC www.digitalspy.co.uk [Source type: FILTERED WITH BAYES]

^ Microsoft Xbox 360 Elite System .
  • Microsoft Xbox 360 Elite System Input Device Review - PC World 13 January 2010 18:56 UTC www.pcworld.com [Source type: General]
  • Xbox 360 Elite System - PC World Pricing 13 January 2010 18:56 UTC www.pcworld.com [Source type: General]
  • Xbox 360 Elite System - Microsoft Consoles & Accessories Reviews and Prices at PriceGrabber 13 January 2010 18:56 UTC reviews.pricegrabber.com [Source type: General]
  • Xbox 360 Update Triggers Red Ring of Death Rumors - PC World 17 September 2009 18:10 UTC www.pcworld.com [Source type: General]

^ Compare Prices on the Microsoft Xbox 360 Pro 60GB Console .
  • Microsoft Xbox 360 Pro 60GB Console Price Comparison, Sales & Reviews 13 January 2010 18:56 UTC www.techdealdigger.com [Source type: General]

[10][11][12][13] .Nevertheless, Microsoft has not released its official statistics on the failure rate of the various versions of the console; the company's press relations policy is to focus on the prompt resolution of any technical problems.^ Microsoft claims their 360 console failure rate is 4%–5%.
  • The Real Statistics for the Red Ring of Death? « Hawty McBloggy Invites You to Play 9 February 2010 16:016 UTC hawtymcbloggy.com [Source type: FILTERED WITH BAYES]

^ PS3's official failure rate is 0.02.
  • Xbox 360 red rings on GDC show floor 9 February 2010 16:016 UTC xbox.joystiq.com [Source type: FILTERED WITH BAYES]

^ Official Xbox 360 Press Release .
  • Xbox 360 System Review / Preview for Xbox 360 (X360) 13 January 2010 18:56 UTC cheatcc.com [Source type: General]

[14]
.On July 5, 2007, the Vice-President of Microsoft's Interactive Entertainment Business division published an open letter recognizing the console's problems, as well as announcing a three-year warranty extension for every Xbox 360 console that experiences the "general hardware failure" indicated by three flashing red LEDs on the console.^ This indicates a power failure in your Xbox 360.
  • What is the red ring of death, when talking about xbox 360's and how do i prevent it from happening? - Yahoo! Answers 9 February 2010 16:016 UTC answers.yahoo.com [Source type: General]

^ Peter Moore yesterday released an open letter to the Xbox 360 community announcing a new three year warranty extension that covers systems that fail due to the red ring of death.
  • Red Ring of Death : Ghost Razor 9 February 2010 16:016 UTC www.ghostrazor.com [Source type: General]

^ Games What does it mean when to red light flash on a xbox 360 Three flashing red lights may indicate that there is a hardware problem with ...
  • XBOX360 Problems | ChaCha Answers 13 January 2010 18:56 UTC www.chacha.com [Source type: FILTERED WITH BAYES]

[15] .A source that has been identified as a team leader and key architect in the creation of the Xbox and Xbox 360 and a founding member of the Xbox team[16][17] provided insight as to the high rate of failures.^ Team Xbox Xbox 360 Maniac Categories .
  • Top Xbox 360 Sports Games 13 January 2010 18:56 UTC www.xblsports.com [Source type: General]

^ XBox 360 Failure due to Overheating .
  • XBox 360 3 Red Light Fix and Repair Guides & Advice 13 January 2010 18:56 UTC fixmyxbox360.com [Source type: General]

^ How to Identify a Jasper Xbox 360 .
  • How to Identify a Jasper Xbox 360 | TopTenREVIEWS Holiday Gift Guide 13 January 2010 18:56 UTC giftguide.toptenreviews.com [Source type: FILTERED WITH BAYES]

.The interviews suggest that Xbox 360 units that fail early in their life do so because of problems in the system design, parts supply, material reliability, and manufacturing issues as well as a system not tolerant to faults.^ Microsoft Xbox 360 Elite System .
  • Xbox 360 Elite System - PC World Pricing 13 January 2010 18:56 UTC www.pcworld.com [Source type: General]
  • Xbox 360 Elite System - Microsoft Consoles & Accessories Reviews and Prices at PriceGrabber 13 January 2010 18:56 UTC reviews.pricegrabber.com [Source type: General]
  • Xbox 360 Update Triggers Red Ring of Death Rumors - PC World 17 September 2009 18:10 UTC www.pcworld.com [Source type: General]

^ Microsoft admits Xbox 360 problem .
  • Microsoft admits Xbox 360 problem | TechStuff Canada 13 January 2010 18:56 UTC www.techstuff.ca [Source type: General]

^ Xbox 360 Memory Units .

.These issues were alleged to be the end results of the decisions of management in Microsoft's Xbox team and inadequate testing resources prior to the console's release.^ Game Consoles: Microsoft Xbox 360 .
  • Game Consoles: Microsoft Xbox 360 13 January 2010 18:56 UTC www.buzzle.com [Source type: General]

^ These issues were alleged to be the end results of the decisions of management in Microsoft's Xbox team and inadequate testing resources prior to the console's release.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

^ Xbox ps issue Microsoft court.

.A second source cited that, at one time, there was just a 32% yield of one of the test production runs.^ For a second time I stood there.
  • Out-of-body - near-death experiences 9 February 2010 16:016 UTC www.near-death.com [Source type: Original source]

^ I'm not saying it's right, just that he was a product of his time.
  • Poe, ''Masque of the Red Death'' -- American Lit, 1800-1915 (2005) 9 February 2010 16:016 UTC blogs.setonhill.edu [Source type: General]

^ It just depends on what batch the xbox was in , apparently there was a couple of batches that had issues, and smart company would have recalled ones with certain serial numbers, right?
  • Parent2Parent • View topic - RED RINGS OF DEATH 9 February 2010 16:016 UTC parent2parent.au.com [Source type: FILTERED WITH BAYES]

.68 of every 100 test units were found to be defective.^ BS! People are not perfect, AND, there is not evidence to prove that EVERY unit deemed defective was completely the fault of the manufacturer, we have NO data.
  • Microsoft Sued for Xbox 360 Problems | Betanews 13 January 2010 18:56 UTC www.betanews.com [Source type: FILTERED WITH BAYES]

^ Every mass produced product has defects and bad units.
  • Crash reports hit Xbox 360 - CNET News 13 January 2010 18:56 UTC news.cnet.com [Source type: FILTERED WITH BAYES]

^ SquareTrade, an independent warranty provider, ran a test of more than 1,000 units and found a failure rate of 16.4 percent.
  • Xbox 360 tests = FAIL - InternetNews:The Blog - Andy Patrizio 13 January 2010 18:56 UTC blog.internetnews.com [Source type: General]

[18][19]
.On the 8th of February 2008, during the Game Developers Conference 2008, Microsoft announced that the "Failure rate has officially dropped", but without mentioning any specifics.^ Performance drops during game play.
  • Xbox.com | Backward Compatibility - Technical Support and Known Issues 13 January 2010 18:56 UTC www.xbox.com [Source type: FILTERED WITH BAYES]

^ XBOX 360 Game Developers Conference 2008 .
  • Xbox 360 News and Media - GameGrep 13 January 2010 18:56 UTC www.gamegrep.com [Source type: General]

^ Freaky Flyers The frame rate occasionally drops during the game.
  • Xbox.com | Backward Compatibility - Technical Support and Known Issues 13 January 2010 18:56 UTC www.xbox.com [Source type: FILTERED WITH BAYES]

[20] .The same month, electronics warranty provider SquareTrade published an examination of 1040 Xbox 360s and said that they suffered from a failure rate of 16.4% (one in six).^ Has any one else had the same failure?
  • Xbox 360’s Faults and Problems 13 January 2010 18:56 UTC www.techlounge.co.uk [Source type: General]

^ After taking a good sample of SquareTrade warranties , we can report a 16.4% failure rate for the Microsoft Xbox 360.

^ SquareTrade's Report on Xbox 360 Failure Rates.

.Of the 171 failures, 60% were due to a general hardware failure (and thus fell under the 3 year extended warranty).^ It's the red ring, which is a general hardware failure.
  • Peter Moore and Microsoft's Red Ring Woes: News from 1UP.com 9 February 2010 16:016 UTC www.1up.com [Source type: General]

^ This code indicates a “general hardware failure”.
  • Tech Talk: A Guide to Xbox 360 Overheating and Repair 13 January 2010 18:56 UTC geeksofdoom.com [Source type: General]

^ Also known as a general hardware failure.
  • ThinkGeek :: Achievement Unlocked: Red Ring of Death 9 February 2010 16:016 UTC www.thinkgeek.com [Source type: General]
  • ThinkGeek :: Achievement Unlocked: Red Ring of Death 9 February 2010 16:016 UTC www.thinkgeek.com [Source type: General]

.And of the remaining 40% which were not covered by the extended warranty, 18% were disc read errors, 13% were video card failures, 13% were hard drive freezes, 10% were power issues and 7% were disc tray malfunctions.^ Therefore, it is not covered by the extended warranty.
  • Xbox 360 warranty extension for video output problem - The Petition Site 9 February 2010 16:016 UTC www.thepetitionsite.com [Source type: FILTERED WITH BAYES]

^ The remaining 40 percent were composed to hard drive failures, disc drive malfunctions, disc read errors and others.
  • DailyTech - Warranty Report Pegs Xbox 360 Failure Rates at 16 Percent 9 February 2010 16:016 UTC www.dailytech.com [Source type: General]

^ E68: An indication of a hard drive error .
  • VGR Article: A Guide to Understanding the Xbox 360 Red Ring Errors | Video Games Reloaded - Xbox 360, PS3, Wii, DS, PSP, PC News and Reviews! 9 February 2010 16:016 UTC www.vg-reloaded.com [Source type: General]

[21][22] .SquareTrade also stated that its estimates are likely much lower than reality due to the time span of the sample (six to ten months), the eventual failure of many consoles that did not occur within this time span and the fact that many owners did not deal with SquareTrade and had their consoles repaired directly through Microsoft via the much publicized extended RROD warranty.^ However SquareTrade also admits that their estimates are likely much lower than reality, due to many owners of failed consoles who are getting them repaired directly via Microsoft , they also note that the consoles were only tracked for 6-10 months, and in the longer term, many more consoles will have failed.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

^ This is evident by MS extending the warranty for the RROD failures, and is the only true fact we have to go on as far as the reliability of the console at this time.
  • DailyTech - Warranty Report Pegs Xbox 360 Failure Rates at 16 Percent 9 February 2010 16:016 UTC www.dailytech.com [Source type: General]

^ The RROD is covered for warranty an extended 3 years!!!
  • DailyGamesNews.com: Microsoft Hit With California Class Action Lawsuit For Xbox 360 Failures 9 February 2010 16:016 UTC dailygamesnews.com [Source type: General]

.People who experience the problem will find that they have to send the Xbox 360 away for repair or replacement and it may take up to 3 weeks to repair or replace.^ Who is the company that makes the Xbox 360?

^ Should you send your Xbox 360 to a repair service?
  • Xbox 360 Repair Information - Red Ring of Death? - Xbox360Repair.com 9 February 2010 16:016 UTC xbox360repair.com [Source type: General]

^ Affiliates - Xbox 360 Repair - 3RedLightFix .
  • Affiliates - Xbox 360 Repair - 3RedLightFix 9 February 2010 16:016 UTC 3redlightfix.com [Source type: General]

.During the time of the Xbox being replaced, Microsoft and UPS will keep the client(s) updated with the current status of where the Xbox is and whether it is being repaired or replaced.^ Repair or replace a defective Xbox Product, or .
  • Xbox 360 RROD class action lawsuit filed in California | The Industry Standard 13 January 2010 18:56 UTC www.thestandard.com [Source type: FILTERED WITH BAYES]

^ Microsoft XBox 360 Repair .
  • Common Problems with XBox 9 February 2010 16:016 UTC www.toto-cgi.com [Source type: General]

^ Update: For repair or replacement, check the Xbox warranty details.
  • Microsoft Offers Free Repair of XBox 360 Three Red Flashing Lights Errors 9 February 2010 16:016 UTC www.quickonlinetips.com [Source type: FILTERED WITH BAYES]

.On October 17, 2008 a class action lawsuit was filed in California against Microsoft over the RROD problem.^ The most recent class action lawsuit filed against Microsoft was in October of 2008 by Californian consumers.

^ Not until there's a class action lawsuit.
  • Is your Xbox 360 an E74 victim? 13 January 2010 18:56 UTC www.joystiq.com [Source type: FILTERED WITH BAYES]

^ October 17, 2008 Anonymous said...
  • DailyGamesNews.com: Microsoft Hit With California Class Action Lawsuit For Xbox 360 Failures 9 February 2010 16:016 UTC dailygamesnews.com [Source type: General]

[7]
.On August 28, 2009, SquareTrade published a report saying that "early indications point to the problem abating in 2009", projecting that 1-year failure rates with the Jasper chipsets might be below 4%.^ Oct 28, 2009 ( Click to Rate!
  • How to Fix the Xbox 360 “MTU Too Low” Problem with the Qwest Actiontec Q1000 DSL Modem | The "Break it Down" Blog 13 January 2010 18:56 UTC www.breakitdownblog.com [Source type: General]

^ New reports on the 3 console failure rates.
  • Xbox 360 News and Media - GameGrep 13 January 2010 18:56 UTC www.gamegrep.com [Source type: General]

^ SquareTrade's Report on Xbox 360 Failure Rates.

[23]

Causes

.Electronics industry newspaper EE Times reported that the problems may have started in the graphics chip.^ EE_Times" title="EE Times"> EE Times reported that the problems may have started in the graphics chip.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

^ Causes Electronics industry newspaper EE Times reported that the problems may have started in the graphics chip.
  • Cheap Xbox 360 Red Ring Of Death Fix | Used Xbox 360 Red Ring Of Death Fix | Discount Xbox 360 Red Ring Of Death Fix 9 February 2010 16:016 UTC xbox360redringofdeathfix.com [Source type: General]

^ The newest 360s are fitted with new 'Jasper' motherboards, says a report on Joey Gadget , as well as a new and improved graphics chip.
  • Is 360's Red Ring of Death finally fixed? Actually, probably not - SuperSite Blog 9 February 2010 16:016 UTC community.winsupersite.com [Source type: General]

.Microsoft designed the chip in-house to cut out the traditional ASIC vendor with the goal of saving money in ASIC design costs.^ Microsoft has gone to an ASIC vendor in the US and had the graphics chip redesigned.
  • Xbox Troubleshooting: Red Ring of Death Fix 9 February 2010 16:016 UTC www.squidoo.com [Source type: FILTERED WITH BAYES]

^ Save $2 on the cooler by cutting out the copper.
  • Jasper RROD. Still posable :\ - Xbox 360 & Xbox Forums 17 September 2009 18:10 UTC forum.teamxbox.com [Source type: FILTERED WITH BAYES]

^ Microsoft saves money this way.
  • Microsoft Fires Red Ring of Death Whistleblower | Edge Online 9 February 2010 16:016 UTC www.edge-online.com [Source type: General]
  • Microsoft Fires Red Ring of Death Whistleblower | Edge Online 9 February 2010 16:016 UTC origin.next-gen.biz [Source type: General]

.After multiple product failures, Microsoft went back to an ASIC vendor and had the chip redesigned so it would dissipate less heat.^ To fix the problem, Microsoft went back to an unnamed ASIC vendor based in the United States and redesigned the chip, Lewis added.
  • EETimes.com - The truth about last year's Xbox 360 recall 13 January 2010 18:56 UTC www.eetimes.com [Source type: News]

^ Microsoft has gone to an ASIC vendor in the US and had the graphics chip redesigned.
  • Xbox Troubleshooting: Red Ring of Death Fix 9 February 2010 16:016 UTC www.squidoo.com [Source type: FILTERED WITH BAYES]

^ A. After the multiple product failures, Microsoft went back to an ASIC vendor and had the chip redesigned so it would dissipate less heat.
  • Cheap Xbox 360 Red Ring Of Death Fix | Used Xbox 360 Red Ring Of Death Fix | Discount Xbox 360 Red Ring Of Death Fix 9 February 2010 16:016 UTC xbox360redringofdeathfix.com [Source type: General]

[24][25]
.One possible cause of the General Hardware Error may be cold solder joints.^ Ram error, this is caused by a cold or bridged solder joint on one of the Ram chips.

^ They call it a core digital error and it can be caused by a bad manufacturing of the product, CPU errors, faulty parts or missing ones and even faulty materials.
  • Microsoft Inside Source Talks About the Xbox 360 Red Ring of Death - Overheating is the name of the game... - Softpedia 9 February 2010 16:016 UTC news.softpedia.com [Source type: General]

^ Most of Xbox 3 red light caused by hardware problem, and the most general hardware problem is that a bad heat dissipation of the GPU cause sealing-off or mainboard broken, which is the deadliest problem.
  • August « 2009 « Xbox 360 Repair-Xbox 360 Red Ring of Death Fix,3 Red Lights Fix 9 February 2010 16:016 UTC www.fix3redlightsxbox.com [Source type: FILTERED WITH BAYES]

.The added mass of the CSP chips (including the GPU and CPU) absorb the heat flow that allows proper soldering of the lead-free solders on the motherboard, therefore, the solder has not properly melted underneath these chips, which can lead to voids (air bubbles) and weak spots in the solder known as cold solder joints.^ As the motherboard heats up, the GPU (and sometimes the CPU too) becomes loose.
  • Xbox 360 Repair - Xbox 360 Repair 13 January 2010 18:56 UTC www.xbox360fixed.com [Source type: General]

^ X360 gpu/cpu gets so hot it melts the solder?
  • bit-tech.net | 30 Percent Failure Rate for the 360 9 February 2010 16:016 UTC www.bit-tech.net [Source type: General]

^ The use of lead free solder.
  • Gaming Bits - Xbox 360 Elite "Red Ring Of Death" Proof? 9 February 2010 16:016 UTC www.gamingbits.com [Source type: General]

.Because of prolonged constant temperature changes inside the console, the voids cause cracking.^ This causes cracking and voids in the solders themselves from prolonged constant temperature changes inside the console.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

^ The game console heats up during use, and given enough time, the temperature inside can reach very high levels due to insufficient cooling.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]
  • Cheap Xbox 360 Red Ring Of Death Fix | Used Xbox 360 Red Ring Of Death Fix | Discount Xbox 360 Red Ring Of Death Fix 9 February 2010 16:016 UTC xbox360redringofdeathfix.com [Source type: General]

^ The constant overheating then cooling would cause solder balls to crack and or seperate from the main board when the board warps.
  • Microsoft Sued Over Red Ring of Death - Tom's Guide 9 February 2010 16:016 UTC www.tomsguide.com [Source type: FILTERED WITH BAYES]

.Some officials claim this issue does not exist, and claim it is caused by a confusion over this issue.^ While the PS3 does not have the same issues the 360 does, some games on the PS3 get major slowdown where the 360 version does not have any.
  • New Xbox 360 model may be Red Ring killer - Neoseeker News Article 9 February 2010 16:016 UTC www.neoseeker.com [Source type: General]

^ A Combination of issues adding up to cause some owners headaches.
  • Gaming Bits - Xbox 360 Elite "Red Ring Of Death" Proof? 9 February 2010 16:016 UTC www.gamingbits.com [Source type: General]

^ Their response; Microsoft had made improvements to the console and, "The three flashing red lights error message does not signal a single issue and can be caused by a combination of factors.
  • wgrz.com | Buffalo, NY | The Xbox Red Rings of Death 9 February 2010 16:016 UTC www.wgrz.com [Source type: General]

.They have suggested that the dull appearance only suggests that the joints are cold soldered, as lead-free solders, even when properly soldered, take on a dull appearance that non-professionals might mistake for a cold solder joint (as the older lead/tin solder solder-joints became dull when not heated sufficiently).^ Lead-free solders also require a greater amount of heat (213 degrees celsius) to solder properly when compared to older lead/tin solders (185 degrees celsius)."
  • What exactly causes an RROD? - Xbox 360 Answers on GameSpot 17 September 2009 18:10 UTC www.gamespot.com [Source type: General]

^ Lead-free solders also require a greater amount of heat to solder properly when compared to older lead/tin solders.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

^ Lead-free solders, however, might be the cause of this because, when properly soldered, they take on a dull appearance that professionals take as a cold solder joint in older methods, thus leading to confusion.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]
  • What exactly causes an RROD? - Xbox 360 Answers on GameSpot 17 September 2009 18:10 UTC www.gamespot.com [Source type: General]

.This suggestion is, however, rejected by the majority of experts.^ This suggestion is, however, rejected by the majority of experts.
  • Cheap Xbox 360 Red Ring Of Death Fix | Used Xbox 360 Red Ring Of Death Fix | Discount Xbox 360 Red Ring Of Death Fix 9 February 2010 16:016 UTC xbox360redringofdeathfix.com [Source type: General]

.Lead-free solder requires a greater amount of heat (213 degrees celsius) to solder properly when compared to older lead/tin solders (185 degrees celsius).^ Lead free solder  .
  • Xbox Troubleshooting: Red Ring of Death Fix 9 February 2010 16:016 UTC www.squidoo.com [Source type: FILTERED WITH BAYES]

^ Over heating CPU/GPU due to the lead free solder?
  • Inside Source Reveal the Truth About Xbox 360 "Red Ring of Death" Failures 9 February 2010 16:016 UTC blog.seattlepi.com [Source type: General]

^ The use of lead free solder.
  • Gaming Bits - Xbox 360 Elite "Red Ring Of Death" Proof? 9 February 2010 16:016 UTC www.gamingbits.com [Source type: General]

[26] .The Nyko Intercooler has also been reported to have led to a general hardware failure in a number of consoles, as well as scorching of the power AC input.^ It's the red ring, which is a general hardware failure.
  • Peter Moore and Microsoft's Red Ring Woes: News from 1UP.com 9 February 2010 16:016 UTC www.1up.com [Source type: General]

^ This code indicates a “general hardware failure”.
  • Tech Talk: A Guide to Xbox 360 Overheating and Repair 13 January 2010 18:56 UTC geeksofdoom.com [Source type: General]

^ Also known as a general hardware failure.
  • ThinkGeek :: Achievement Unlocked: Red Ring of Death 9 February 2010 16:016 UTC www.thinkgeek.com [Source type: General]
  • ThinkGeek :: Achievement Unlocked: Red Ring of Death 9 February 2010 16:016 UTC www.thinkgeek.com [Source type: General]

[27] .Microsoft stated that the peripheral drains too much power from the console (the Intercooler power cord is installed between the Xbox 360 power supply and the console itself) and can cause faults to occur, and stated that consoles fitted with the peripheral will have their warranties null and void.^ Microsoft Xbox Discuss Microsoft's Xbox and Xbox 360 consoles and accessories here.
  • XBox 360 Power Surge and Three Rings of Death - is it Intercooler related? - Microsoft Xbox - Digital Spy Forums 9 February 2010 16:016 UTC www.digitalspy.co.uk [Source type: FILTERED WITH BAYES]

^ Microsoft Halo 3 for Xbox 360 .
  • Microsoft XBox 360 Games Troubleshooting, Manuals & Repair by FixYa 13 January 2010 18:56 UTC www.fixya.com [Source type: FILTERED WITH BAYES]

^ Microsoft Xbox 360 Elite System ...
  • Xbox 360 Console Reviews - Yahoo! Shopping 13 January 2010 18:56 UTC shopping.yahoo.com [Source type: General]

.Nyko has recently released an updated Intercooler that uses its own power source.^ Nyko has recently released an updated Intercooler that uses its own power source.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

^ The stand intercooler I use has a USB cord that connects to the 360s USB port (it has a pass through so you don't lose the USB port) to power it.
  • xbox 360 loud fan - CNET Games & gear Forums 13 January 2010 18:56 UTC forums.cnet.com [Source type: FILTERED WITH BAYES]

^ I use a Nyko Intercooler most of the time, though it's loud so I don't always have it on.
  • Shawn Wildermuth - Gears of War and XBox 360 Ring of Death 9 February 2010 16:016 UTC wildermuth.com [Source type: General]

.Nyko claims this problem no longer occurs with new versions of this cooler.^ Nyko claims this problem no longer occurs with new versions of this cooler.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

^ Problem + Fix = no longer a problem .
  • The Age Blogs: Screen Play 9 February 2010 16:016 UTC blogs.theage.com.au [Source type: General]

^ Problems that occur with incompatible versions of DLLs.
  • Blue Screen of Death - Microsoft Wiki 9 February 2010 16:016 UTC microsoft.wikia.com [Source type: FILTERED WITH BAYES]

.However, Microsoft still considers it an unlicensed add-on and will void the warranty of machines showing signs of its use.^ However, Microsoft still considers it an unlicensed add-on and will void the warranty of machines showing signs of its use.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

^ The machines still under warranty but must be sent to Microsoft for repair.
  • Xbox 360 Repair-Xbox 360 Red Ring of Death Fix,3 Red Lights Fix 9 February 2010 16:016 UTC www.fix3redlightsxbox.com [Source type: General]

^ If you still haven’t bought your 360, you might consider purchasing an extended warranty from the store you buy it from.
  • Xbox 360 Hardware Care Guide - Gamer 2.0 13 January 2010 18:56 UTC www.gamer20.com [Source type: General]

.There is no data available to indicate whether the Intercooler decreases the chance of hardware failure.^ This code indicates a “general hardware failure”.
  • Tech Talk: A Guide to Xbox 360 Overheating and Repair 13 January 2010 18:56 UTC geeksofdoom.com [Source type: General]

^ This pattern indicates a general hardware failure.
  • Tips for the Proper Use of the Xbox 360 and Repair of the Red Ring or Ring of Death Problem 13 January 2010 18:56 UTC www.xbox360redlightrepair.com [Source type: General]

^ There is no data available to indicate whether Intercooler decreases the chance of hardware failure.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

[27] .However, if the Intercooler fails, it can hinder rather than help the overheating problems.^ However, if the Intercooler fails, it can hinder rather than help the overheating problems.
  • Cheap Xbox 360 Red Ring Of Death Fix | Used Xbox 360 Red Ring Of Death Fix | Discount Xbox 360 Red Ring Of Death Fix 9 February 2010 16:016 UTC xbox360redringofdeathfix.com [Source type: General]

^ The issues of overheating are more to do with the lack of air flow and heat dissipation between the DVD drive and the GPU rather than the GPU causing all of the problems.
  • Xbox 360 Recall: Penny Wise, Pound Stupid (Made By Monkeys) 13 January 2010 18:56 UTC www.electronicsweekly.com [Source type: General]

^ In a few days we will go to have a forum, we think that is better way to help everyone than this method ;) if you would can wait just a few days, we will to be able to help you with your problem ;) .
  • [EN] Fixing RROD Xbox 360 - Error code 0102 - Haztelo Tu 17 September 2009 18:10 UTC kartones.net [Source type: General]

.The game console heats up during use, and given enough time, the temperature inside can reach very high levels due to insufficient cooling.^ As the console heats up, the motherboard flexes due to heat.
  • Tech Talk: A Guide to Xbox 360 Overheating and Repair 13 January 2010 18:56 UTC geeksofdoom.com [Source type: General]

^ The game console heats up during use, and given enough time, the temperature inside can reach very high levels due to insufficient cooling.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]
  • Cheap Xbox 360 Red Ring Of Death Fix | Used Xbox 360 Red Ring Of Death Fix | Discount Xbox 360 Red Ring Of Death Fix 9 February 2010 16:016 UTC xbox360redringofdeathfix.com [Source type: General]

^ VERY good gameing consols.
  • Fix Your Xbox 360 Freeze Problems « T. Longren 13 January 2010 18:56 UTC www.longren.org [Source type: FILTERED WITH BAYES]

.An overheated Xbox 360 is indicated by both left quadrants lighting up red.^ Xbox 360 three red light fix - Three red lights .

^ Xbox 360 3 Red Lights .

^ Xbox 360 Troubleshooting: Xbox 360 Fix 3 Red Lights .
  • Xbox 360 Troubleshooting: Xbox 360 Fix 3 Red Lights | NetworkingReviews.com 9 February 2010 16:016 UTC www.networkingreviews.com [Source type: General]

.Because of the way the Xbox 360 is constructed, this may result in stresses building up between the delicate ball grid array solder joints of the CPU and GPU and the motherboard, causing them to break.^ I plug in Xbox 360 and juice it up.

^ This results in the Xbox 360 ending up in his garden.
  • Xbox 360 News and Media - GameGrep 13 January 2010 18:56 UTC www.gamegrep.com [Source type: General]

^ This code is a result of the GPU loosening from the motherboard.
  • Inside Hotwire 3D » Red Rings of Death 9 February 2010 16:016 UTC hotwire3d.com [Source type: General]

.The problem is exacerbated by the specific type of lead-free solder used, a type which is more brittle than the older tin/lead solder that was used in the past and the GPU's location directly underneath the DVD drive.^ Lead free solder  .
  • Xbox Troubleshooting: Red Ring of Death Fix 9 February 2010 16:016 UTC www.squidoo.com [Source type: FILTERED WITH BAYES]

^ Problems with the DVD drive lasted longer than expected.
  • The truth about the Xbox 360 | Technology | The Guardian 13 January 2010 18:56 UTC www.guardian.co.uk [Source type: News]

^ Over heating CPU/GPU due to the lead free solder?
  • Inside Source Reveal the Truth About Xbox 360 "Red Ring of Death" Failures 9 February 2010 16:016 UTC blog.seattlepi.com [Source type: General]

[28] .Microsoft needed to make room for the DVD Drive, so it shrank the heat sink.^ There was not enough room for the heat sink (the cooling unit) and the DVD drive.
  • Xbox 360 Repair Guide – Red Ring of Death | RROD Repair 13 January 2010 18:56 UTC www.xbox360repair.ca [Source type: General]

^ Microsoft, they will without the heat sink.
  • Lots of International - Just another No Long Lines weblog 9 February 2010 16:016 UTC tacderan.no-long-lines.com [Source type: General]

^ It appears that Microsoft cut some corners and reduced the size of the heat-sink on the cpu to accommodate the DVD drive).
  • Pressemeldung:How To Repair XBox 360 3 Red Lights: Use This Best Rated Solution From Tech Pros And Get Some Tech Skills 13 January 2010 18:56 UTC www.news4press.com [Source type: General]

.German computer magazine c't, in an article titled "Jede dritte stirbt den Hitzetod" (tr.^ German computer magazine c't , in an article titled "Jede dritte stirbt den Hitzetod" (every third one dies of heat), published in July 2006, blames the problems primarily on the use of the wrong type of lead-free solder, a type that when exposed to elevated temperatures for extended periods of time becomes brittle and can develop hair-line cracks that are almost irreparable.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

^ Xbox_360_technical_problems#cite_ref-ct_32-0" title=""> a b http://www.heise.de/ct/07/16/006/ The c't issue with the article "Jede dritte stirbt den Hitzetod" (every third one dies of heat), on page 20.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

."Every third One Dies of Heat"), published in July 2006, blames the problems primarily on the use of the wrong type of lead-free solder, a type that when exposed to elevated temperatures for extended periods of time becomes brittle and can develop hair-line cracks that are almost irreparable.^ The application of heat in this instance results in the solder becoming brittle.
  • Articles | Editorial: Red Ring of Death (x360) 9 February 2010 16:016 UTC www.heroesofgaming.com [Source type: General]

^ The red ring of death is almost exclusively caused by problems related to using lead free solder.
  • HOW TO: Fix The Xbox 360 red ring of death 9 February 2010 16:016 UTC www.geeksaresexy.net [Source type: FILTERED WITH BAYES]

^ Lead free solder  .
  • Xbox Troubleshooting: Red Ring of Death Fix 9 February 2010 16:016 UTC www.squidoo.com [Source type: FILTERED WITH BAYES]

[29][30] .Also, according to the same article, Microsoft has created an internal account, funded with more than $1 billion, dedicated to addressing this problem.^ The move cost Microsoft more than $1 billion.
  • Wii Fails Less Than Xbox, But ‘Red Rings of Death’ Abate - Digits - WSJ 9 February 2010 16:016 UTC blogs.wsj.com [Source type: News]
  • Wii Fails Less Than Xbox, But ‘Red Rings of Death’ Abate - Digits - WSJ 9 February 2010 16:016 UTC blogs.wsj.com [Source type: News]

^ Microsoft has actually reserved more than one billion dollars for this problem.

^ No more money to Microsoft till this problem is properly addressed.
  • Fix your xBox 360 crash problems — Video Games 13 January 2010 18:56 UTC video-games.elliottback.com [Source type: FILTERED WITH BAYES]

.The fund would only be fully depleted by $100 in repairs to every existing Xbox 360, or complete replacement of every third Xbox 360 ever made.^ Xbox 360 Repair Guide Xbox 360 Repair Guide .

^ Repair Your Own Xbox 360 .

^ Xbox 360 Repairs .

[31]
.The article also revealed that representatives of the three largest Xbox 360 resellers in the world (EB Games, Gamestop and Best Buy) claimed that the failure rate of the Xbox 360 was between 30% and 33%, and that Micromart, the largest repair shop in the United Kingdom, stopped repairing Xbox 360s because it was unable to fully repair the defective systems.^ DVDs, but was unable to play any xbox game.
  • Xbox 360 Repair - Do It Yourself 13 January 2010 18:56 UTC hubpages.com [Source type: FILTERED WITH BAYES]

^ Two Worlds Review (Xbox 360) .

^ Three Red Lights on Xbox 360 .

.Because of the nature of the problem, Micromart could only make temporary repairs, which led to many of the "repaired" systems failing again after a few weeks.^ Because of the nature of the problem, Micromart could only make temporary repairs, which led to many of the "repaired" systems failing again after a few weeks.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

^ The only problem with this is that it can take 4-6 weeks.
  • Xbox 360 Repair - Xbox 360 Repair 13 January 2010 18:56 UTC www.xbox360fixed.com [Source type: FILTERED WITH BAYES]

^ While he declined to give specifics, citing legal reasons, he offered, “We know there are a few lagging systems, and so we want to take those and make it right.” .
  • Microsoft says "we've put the worst behind us" on Red Ring of Death – Video Games Reviews, Cheats | Geek.com 9 February 2010 16:016 UTC www.geek.com [Source type: FILTERED WITH BAYES]

.At that time Micromart was receiving 2,500 defective consoles per day from the U.K. alone.^ At that time Micromart was receiving 2500 defective consoles per day from Britain alone.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

^ The console I received was not functional, as evidenced by it's complete failure in 9 days.

^ Two weeks after shipping the unit in, I received an email from Microsoft saying they hadn’t received the defective unit – though I had shipped it out that day.
  • The Daleisphere — Yeah! My 360 Experienced the Red-Ring-of-Death – Just on Time! 9 February 2010 16:016 UTC www.daleisphere.com [Source type: General]

[29]
.The console's design utilizes heatsinks, vented openings, and fans to aid in dissipation of heat, but the potential still exists for excessive heat buildup inside the console if these measures become insufficient.^ The console's design utilizes heatsinks , vented openings, and fans to aid in dissipation of heat, but the potential still exists for excessive heat buildup inside Xbox-Reparierenthe console if these measures become insufficient.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

^ This heat is dissipated within the console with vents, heat sinks, and fans.
  • Xbox Troubleshooting: Red Ring of Death Fix 9 February 2010 16:016 UTC www.squidoo.com [Source type: FILTERED WITH BAYES]

^ The game console heats up during use, and given enough time, the temperature inside can reach very high levels due to insufficient cooling.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]
  • Cheap Xbox 360 Red Ring Of Death Fix | Used Xbox 360 Red Ring Of Death Fix | Discount Xbox 360 Red Ring Of Death Fix 9 February 2010 16:016 UTC xbox360redringofdeathfix.com [Source type: General]

.Users are advised not to obstruct air flow to the enclosure vents or power supply.^ Users are advised not to obstruct air flow to the enclosure vents or power supply.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

^ The more powerful the system was, the bigger the box had to be to provide air flow for heat-sensitive components.
  • Xbox 360 Failures: The Inside Story - InsideTech.com 13 January 2010 18:56 UTC insidetech.monster.com [Source type: General]

^ However, this is kept flat however possible by providing enough air flow to stay cool the power ring.
  • Lots of International - Just another No Long Lines weblog 9 February 2010 16:016 UTC tacderan.no-long-lines.com [Source type: General]

.Problems associated with overheating include reduced system performance and instability that may result in crashing or hardware failure.^ Then I go the system hardware failure.
  • Fix Your Xbox 360 Freeze Problems « T. Longren 13 January 2010 18:56 UTC www.longren.org [Source type: FILTERED WITH BAYES]

^ It may also stop working altogether which can eventually result in hardware failure.
  • www.SolidSignal.com: Overheating Xbox 360: The Solution 13 January 2010 18:56 UTC blog.solidsignal.com [Source type: General]

^ The problems include systems that spontaneously shut down or crash to a multi-language error screen.
  • Isolated Hardware Glitches Mar Xbox 360 Debut 13 January 2010 18:56 UTC windowsitpro.com [Source type: General]

.Xbox 360s with "Falcon" motherboards, which use the smaller device geometry 65 nm CPUs, are reportedly less susceptible to these failures.^ Xbox 360 Falcon CPU arrives .
  • Xbox 360 Falcon CPU arrives - bit-tech.net Forums 13 January 2010 18:56 UTC forums.bit-tech.net [Source type: FILTERED WITH BAYES]

^ Matt Peckham's been through three Xbox 360s since November 2005, but hasn't had a failure in nearly two years.
  • Xbox 360 Update Triggers Red Ring of Death Rumors - PC World 17 September 2009 18:10 UTC www.pcworld.com [Source type: General]
  • Xbox 360 Update Triggers Red Ring of Death Rumors - PCWorld 9 February 2010 16:016 UTC www.pcworld.com [Source type: General]

^ Link: http://gamer.blorge.com/2007/06/01/e...-360-failures/ It seems that Microsoft cant catch a break these days what with Vista still failing miserably and apparently so are XBOX 360s.

[citation needed]
.According to the October 2007 issue of The Official Xbox Magazine, there are reports that new Xbox 360 Elites and newer Premiums, as well as officially refurbished units, have replaced the old GPU heatsink with a newer model with a heat pipe.^ Microsoft Xbox 360 Elite System .
  • Microsoft Xbox 360 Elite System Input Device Review - PC World 13 January 2010 18:56 UTC www.pcworld.com [Source type: General]
  • Xbox 360 Elite System - PC World Pricing 13 January 2010 18:56 UTC www.pcworld.com [Source type: General]
  • Xbox 360 Elite System - Microsoft Consoles & Accessories Reviews and Prices at PriceGrabber 13 January 2010 18:56 UTC reviews.pricegrabber.com [Source type: General]
  • Microsoft Xbox 360 Elite System Console - Yahoo! Shopping 13 January 2010 18:56 UTC shopping.yahoo.com [Source type: FILTERED WITH BAYES]
  • Xbox 360 Update Triggers Red Ring of Death Rumors - PC World 17 September 2009 18:10 UTC www.pcworld.com [Source type: General]

^ Xbox 360 Premium (component version) .
  • Xbox 360 Premium System - Microsoft Consoles & Accessories Reviews and Prices at PriceGrabber 13 January 2010 18:56 UTC reviews.pricegrabber.com [Source type: General]

^ New Xbox 360 Portable Experience .
  • The Official Blog of Benjamin J Heckendorn 13 January 2010 18:56 UTC benheck.com [Source type: FILTERED WITH BAYES]

.It has yet to be determined how far this fix has gone in alleviating the issues.^ It has yet to be determined how far this fix has gone in alleviating the issues.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

^ How long did it take to fix the XBox issues???
  • outstanding XBOX 360 Problems - Page 39 - 2K Forums 13 January 2010 18:56 UTC forums.2kgames.com [Source type: General]

^ If people would stop buying it until they fixed the issues, they'd do it, but who knows how many of the Xbox 360s sold come from purchased replacements?
  • A Tale of 11 Broken Xbox 360s: News from 1UP.com 13 January 2010 18:56 UTC www.1up.com [Source type: General]

.Some third-party manufacturers have also introduced external cooling devices that attach to the console, and claim to help prevent the console from overheating.^ Some third-party manufacturers have also introduced external cooling devices that attach to the console, and claim to help prevent the console from overheating.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

^ It’s a third party device that is supposed to keep the XBOX from overheating.

^ Newer chipsets help prevent the problem, but early launch consoles (2006/mid2007) have it the worst.
  • What exactly causes an RROD? - Xbox 360 Answers on GameSpot 17 September 2009 18:10 UTC www.gamespot.com [Source type: General]
  • What exactly causes an RROD? - Xbox 360 Answers for Xbox 360 - GameFAQs 17 September 2009 18:10 UTC www.gamefaqs.com [Source type: General]

[32] .However, reports indicate that some such devices can do exactly the opposite, including the attachment melting on the console itself, possibly damaging the internal microprocessors, and voiding the product warranty.^ Xbox_360_technical_problems#cite_note-34" title=""> [35] However, reports indicate that some such devices can do exactly the opposite, including the attachment melting on the console itself, possibly damaging the internal microprocessors, and voiding the product warranty.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

^ The stored heat causes damage to internal components, such as the GPU (graphics processor) and the X-clamps (which are used to secure memory chips).
  • Xbox 360 Repair Information - Red Ring of Death? - Xbox360Repair.com 9 February 2010 16:016 UTC xbox360repair.com [Source type: General]

^ Some buyers said they couldn't get the receiver to work, and others reported conflicts with other computer peripherals built by third-parties that also sell computer control devices, such as Logitech and Wacom.
  • Xbox 360 Owners Report Many Problems With Wireless Gaming Receiver | Wireless Net DesignLine 13 January 2010 18:56 UTC www.wirelessnetdesignline.com [Source type: News]

.Also, when the attachment is powered by the Xbox 360's power brick, it might overheat the power brick, causing even more problems.^ Continue: More Xbox 360 stories .
  • Destructoid - Study shows Xbox 360 red ring problems on the decline 13 January 2010 18:56 UTC www.destructoid.com [Source type: FILTERED WITH BAYES]
  • Destructoid - Cure your 360's red ring of death ... with towels! 9 February 2010 16:016 UTC www.destructoid.com [Source type: General]

^ Xbox 360 Overheating Problems .

^ Do not move your Xbox 360 when the power is on.
  • How to Fix a Red Ring of Death - un knol de Anónimo 9 February 2010 16:016 UTC knol.google.com [Source type: General]

.Third-party cooling devices are available which use their own power sources.^ Third-party cooling devices are available which use their own power sources.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

^ Arctic Silver 5 is optimized for use between modern high-power CPUs and high performance heatsinks or water-cooling solutions.
  • RROD (Red RIngs Of Death) Cure...Xbox360 RROD 17 September 2009 18:10 UTC www.rrodcure.blogspot.com [Source type: General]
  • Xbox Clinic - Tips and Advice on repairing the Xbox 360 - Xbox 360 Repairs | Broken Xbox 360 | Fix Xbox 360 9 February 2010 16:016 UTC xboxclinic.com [Source type: General]

^ I have real surge protectors (not the $10 power strips) and I use UPS devices.
  • Percentage breakdown of Xbox 360 hardware problems 13 January 2010 18:56 UTC www.crunchgear.com [Source type: General]

[33]

Scratched discs

Disc that has been scratched by the Xbox 360 console
.Almost at the same time the Xbox 360 was released in late 2005, customers began reporting rounded scratches found on discs used in their Xbox 360 consoles.^ On November 22, 2005 the Xbox 360 launched and the consoles began to fail immediately.
  • Xbox 360 Failures: The Inside Story - InsideTech.com 13 January 2010 18:56 UTC insidetech.monster.com [Source type: General]

^ Heckendorn has released his latest luggable console: the Xbox 360 Portable.
  • The Official Blog of Benjamin J Heckendorn 13 January 2010 18:56 UTC benheck.com [Source type: FILTERED WITH BAYES]

^ Almost as soon as the Xbox 360 was released, gamers started complaining that their consoles were scratching the discs.

.Almost two years later, in February 2007, the website "The Llamma's Adventures" investigated the matter and concluded that some Xbox 360 drives lack a mechanism to secure the disc solidly in place.^ Xbox 360 broken November 3, 2007.
  • Another Xbox 360 bites the dust tonight, 5 bad systems in less than 2 years and counting » Make You Go Hmm 9 February 2010 16:016 UTC www.makeyougohmm.com [Source type: General]

^ In February of 2007, Llamma.com investigated the matter and found that some Xbox 360 drives do not contain a mechanism to secure the disc solidly in place.

^ Xbox 360's warranty to a full 3 years.
  • Xbox 360 Failure Rate: Will My Christmas Present be a Dud? 13 January 2010 18:56 UTC getsatisfaction.com [Source type: FILTERED WITH BAYES]

[34] .Tilting or moving consoles with these drives, when operating with a disc spinning inside, can potentially cause damage to the disc, in some cases rendering the disc unusable.^ Tilting or moving consoles with these drives, when operating with a disc spinning inside, can potentially cause damage to the disc, in some cases rendering the disc unusable.sk any Xbox 360 owner what their greatest fear concerning their $300-$400 piece of machinery is, and you might receive a variety of answers."
  • Cheap Xbox 360 Red Ring Of Death Fix | Used Xbox 360 Red Ring Of Death Fix | Discount Xbox 360 Red Ring Of Death Fix 9 February 2010 16:016 UTC xbox360redringofdeathfix.com [Source type: General]

^ This update provided streaming Netflix capability and avatars; however, some users have reported the update has caused their consoles to not properly read optical media.
  • Cheap Xbox 360 Red Ring Of Death Fix | Used Xbox 360 Red Ring Of Death Fix | Discount Xbox 360 Red Ring Of Death Fix 9 February 2010 16:016 UTC xbox360redringofdeathfix.com [Source type: General]

^ In February of 2007, Llamma.com investigated the matter and found that some Xbox 360 drives do not contain a mechanism to secure the disc solidly in place.

[35] .One side of the disc can also be scratched by the disc tray if it malfunctions by closing with the disc in an odd position.^ My disc tray won't close.
  • Xbox 360 Repair - Do It Yourself 13 January 2010 18:56 UTC hubpages.com [Source type: FILTERED WITH BAYES]

^ I got a second one and the disc tray got jammed.
  • A Tale of 11 Broken Xbox 360s: News from 1UP.com 13 January 2010 18:56 UTC www.1up.com [Source type: General]

^ The first one was 3 red lights of death, the second I got had a malfunctioning disc drive, the third was once again the red lights, and hopefully this fourth one I have will stay okay....but I seriously doubt it.
  • A Tale of 11 Broken Xbox 360s: News from 1UP.com 13 January 2010 18:56 UTC www.1up.com [Source type: General]

Disc replacement

.Although this problem is not covered by the warranty,[36] Microsoft's Xbox Disc Replacement Program[37] will replace a limited range of scratched discs that are published in countries where the Xbox was originally sold, for a $20 fee,[38] and released a list of games that qualify for replacement.^ Microsoft hit with more Xbox 360 "disc scratching" lawsuits .
  • Xbox 360 News and Media - GameGrep 13 January 2010 18:56 UTC www.gamegrep.com [Source type: General]

^ Play Original Xbox games .

^ Xbox 360 game disc is scratched and will not play ...
  • Xbox Live or NAT Failed on Xbox 360 Live Test |Xbox 360 Help, Ultimate Solutions for your Xbox 360 problems 13 January 2010 18:56 UTC xbox360help.blogspot.com [Source type: General]
  • DNS Failed on Xbox 360 Live Test |Xbox 360 Help, Ultimate Solutions for your Xbox 360 problems 13 January 2010 18:56 UTC xbox360help.blogspot.com [Source type: General]

[39] .Halo 3 Limited Edition was replaced at no cost until February 1, 2008 according to the Xbox Disc Replacement Program's main site.^ Xbox 360 Parts Halo 3 Limited Edition was replaced at no cost until February 1, 2008 according to the Xbox Disc Replacement Program's main site.
  • Cheap Xbox 360 Red Ring Of Death Fix | Used Xbox 360 Red Ring Of Death Fix | Discount Xbox 360 Red Ring Of Death Fix 9 February 2010 16:016 UTC xbox360redringofdeathfix.com [Source type: General]

^ Xbox 360 Controller - Halo 3 Edition .
  • ActiveXbox.com: Microsoft Xbox 360 - FAQ 13 January 2010 18:56 UTC www.activewin.com [Source type: FILTERED WITH BAYES]

^ In February of 2007, Llamma.com investigated the matter and found that some Xbox 360 drives do not contain a mechanism to secure the disc solidly in place.

.Other publishers can be contacted directly for a disc exchange, but it is unclear whether they will replace discs at no cost.^ Whether Microsoft Netherlands will also replace scratched discs is still unclear.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

^ No one remembers that Sony was sued and they agreed to settle its "disc read error" lawsuit by paying affected gamers US$25, a free game from a specified list, and (of course) the reduced cost repair or replacement (at SCEA’s discretion) of the damaged system!
  • Xbox 360 'Red Ring of Death' Abating? - IndustryGamers 9 February 2010 16:016 UTC www.industrygamers.com [Source type: General]

^ Other publishers can be contacted directly for a disc exchange, but it is unclear whether they will replace discs at no cost, Electronic Arts details a specific program for this problem which requires the disc and original receipt, also the game must be purchased within 90 days of the request for a replacement disc, and have a charge of $20 or $25.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

Game publisher Electronic Arts details a specific program for this problem which requires the disc and original receipt, also the game must be purchased within 90 days of the request for a replacement disc, or will request a replacement charge of $20 or $25.[40]
.In December 2005 (shortly after the Xbox 360's release in the United States and Canada on November 22, 2005 and around its release in Europe and Japan in early December 2005), reports of unintelligible noises from the Xbox 360 were appearing on Internet message boards.^ November 22, 2005 .
  • Xbox 360 - Xbox Wiki 13 January 2010 18:56 UTC xbox.wikia.com [Source type: General]
  • RROD (Red RIngs Of Death) Cure...Xbox360 RROD 17 September 2009 18:10 UTC www.rrodcure.blogspot.com [Source type: General]

^ Xbox 360 Memory Units .

^ Xbox 360 Prices Drop in Japan .
  • Xbox 360 News and Media - GameGrep 13 January 2010 18:56 UTC www.gamegrep.com [Source type: General]

[citation needed] In response to the problem, Microsoft offered in December 2005 to replace only the Perfect Dark Zero video game "even if it was not the game that was scratched."[41] The scratched disc problem reportedly affected only a small percentage of Xbox 360 units,[41] however it became apparent in December 2005, through message board reports and growing media coverage.[42]

Kassa’s February 2007 investigation

.The Xbox 360 scratched disc problem received little media coverage in 2006;[43] however, in February 2007, the Dutch television program Kassa investigated several complaints from Dutch consumers about circular scratches made in their Xbox 360 discs.^ Re: xbox 360 wireless gaming receiver problems .
  • xbox 360 wireless gaming receiver problems - Xbox Forums 13 January 2010 18:56 UTC forums.xbox.com [Source type: General]

^ The Xbox 360 is all about personalization.
  • ActiveXbox.com: Microsoft Xbox 360 - FAQ 13 January 2010 18:56 UTC www.activewin.com [Source type: FILTERED WITH BAYES]

^ Xbox 360 Hardware Media: 232 .
  • Team Xecuter's 360 RROD Fix Installation - Difficulty 2/10 - Xbox 360 Tutorials - Xbox 360 Downloads - Xbox 360 Homebrew, Xbox 360 Hacking, Xbox 360 Modchips, Xbox 360 Dashboards, Xbox 360 Bios, Xbox 360 Softmods, Xbox 360 Auto Installers 17 September 2009 18:10 UTC www.360-hq.com [Source type: FILTERED WITH BAYES]

[44] .Some of these consumers claimed that their discs became unreadable.^ Microsoft claims that these error messages can refer to several problems, such as a dirty or damaged disc or a hardware malfunction that prevents the console from reading the disc.
  • Smart Computing Article - Xbox 360 Technical Support 13 January 2010 18:56 UTC www.smartcomputing.com [Source type: General]

^ The infamous " Disk unreadable " error you get when you start some games and it tells you to "clean" the disc etc.
  • Xbox 360 Fix -Repair Guide & Videos! Red Ring of Death? Microsoft 13 January 2010 18:56 UTC www.xbox360-3redlightsfix.com [Source type: General]

^ I suppose some people are lucky but this won’t bankrupt MS, it would take alot more than these horrible consumer reports…it would take shareholders leaving.

[44] .Kassa investigation traced the problem to a design defect in which the Xbox 360 optical lens was not restrained sufficiently.^ Xbox 360 Overheating Problems .

^ Xbox 360 - Xbox Live - Live problems?
  • Xbox 360 - Xbox Live - Live problems? 13 January 2010 18:56 UTC www.xbox360locator.co.uk [Source type: FILTERED WITH BAYES]

^ Xbox 360 Repair xbox technical problem?
  • Lots of International - Just another No Long Lines weblog 9 February 2010 16:016 UTC tacderan.no-long-lines.com [Source type: General]

[44][45] .In asserting that Microsoft or at least its chain of suppliers was aware of this problem, Kassa noted that Microsoft's "TSST"[46] versions of the Samsung DVD-drive lack rubber cushions around the optical lens while identical Samsung drives sold for PCs did have these rubber cushions.^ DVD drive is a Samsung MS25.
  • Xbox 360 Repair - Do It Yourself 13 January 2010 18:56 UTC hubpages.com [Source type: FILTERED WITH BAYES]

^ The 360s are great, and the problem you have is NOT common, the common failures are usually not the DVD drives, and the suggestion of staying away from the 360 is just a fan boyish suggestion.
  • To play this disk, put it in a Xbox 360 console - Computer Forums 13 January 2010 18:56 UTC www.tech-forums.net [Source type: FILTERED WITH BAYES]

^ We did a little digging to see what the lids of old drives look like (the HL360 drive has the rubber pad because we put them there) .
  • Xbox 360 Scratches Game Disks 13 January 2010 18:56 UTC www.llamma.com [Source type: General]

[44][45] Kassa also noted that the affected Xbox 360s all seem to have been produced towards the end of 2006.[44][45]

Kassa’s April 2007 investigation

.During the February 2007 investigation report, Kassa stated that either not all Xbox 360s without protective pads would spontaneously scratch discs, or that the complaints were from Xbox 360 users who had moved their Xbox during use, or who used an unstable setup.^ Who is the company that makes the Xbox 360?

^ What OS does the Xbox 360 use?

^ The Xbox 360 is all about personalization.
  • ActiveXbox.com: Microsoft Xbox 360 - FAQ 13 January 2010 18:56 UTC www.activewin.com [Source type: FILTERED WITH BAYES]

[44] .Kassa's February 2007 investigation left open the question of whether consumers contributed to the rounded scratch problem by moving their Xbox 360 (TSST version) during the playing of a disc.^ Xbox 360 Premium (component version) .
  • Xbox 360 Premium System - Microsoft Consoles & Accessories Reviews and Prices at PriceGrabber 13 January 2010 18:56 UTC reviews.pricegrabber.com [Source type: General]

^ Xbox 360 version won't update .
  • Xbox 360 version won't update - Eidos Forums 13 January 2010 18:56 UTC forums.eidosgames.com [Source type: General]

^ Xbox 360 Overheating Problems .

[47] .This resulted in Kassa receiving an additional 1,000 complaints over the subsequent two months, with many consumers denying the Xbox had moved when the scratching occurred, or that it had been placed in an unstable position.^ More than two months and 23 pages of complaints later, it persists .
  • Xbox 360 HDMI Sound Issue Remains Unexplained, Unaddressed - Xbox 360 - Gizmodo 13 January 2010 18:56 UTC gizmodo.com [Source type: FILTERED WITH BAYES]

^ The funny thing is that I know one or two who have had 4 or 5 different Xbox 360's due to the RROD or the disc scratching problem, and I also know many that have never had any problems, even though they got their machines when it first came out.
  • Xbox 360 hits further production problems - Digital Video Forums 13 January 2010 18:56 UTC forum.digital-digest.com [Source type: FILTERED WITH BAYES]

^ We encourage any Xbox customer who believes that their discs have been scratched in the same manner as identified by Kassa, to contact us.
  • Cheap Xbox 360 Red Ring Of Death Fix | Used Xbox 360 Red Ring Of Death Fix | Discount Xbox 360 Red Ring Of Death Fix 9 February 2010 16:016 UTC xbox360redringofdeathfix.com [Source type: General]

[48]
.Prompted by consumer reaction to its February 2007 report, Kassa performed several tests with Xbox 360 units from consumers who claimed their Xbox had the problem.^ Who is the company that makes the Xbox 360?

^ Xbox 360 Memory Units .

^ Xbox 360 Overheating Problems .

.Kassa stabilized these consoles and positioned them at a location remote from contact by anyone.^ Also, be on the lookout for these brand new accessories for the Xbox 360: 2.8 Xbox 360 Dashboard, Guide, and Family Settings: 2.8.1 New to the Xbox 360 is the Xbox 360 Guide (located on the 360 controller and remotes, the silver/green X) and the re-innovation of the Xbox Dashboard.

.The results of the laboratory conditions test revealed that one of the nine tested Xbox 360 units had spontaneously scratched a disc after five hours of gaming.^ Popular XBox 360 Games Manuals .
  • XBox 360 Game Repair, Problems & Experts by FixYa 13 January 2010 18:56 UTC www.fixya.com [Source type: FILTERED WITH BAYES]

^ Visitors to copy xbox 360 games .

^ Xbox 360 Memory Units .

.The consoles were also tested standing upright, and the test revealed that three of the nine tested Xbox 360s significantly scratched discs.^ The results of the laboratory conditions test revealed that one of the nine tested Xbox 360s had spontaneously scratched a disc after five hours of gaming.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

^ The consoles were also tested standing upright, and the test revealed that three of the nine tested Xbox 360s significantly scratched discs.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

^ The problems range from overheating to scratching of the discs eventually leading to making the console defective.
  • Xbox 360 Red Lights - Zimbio 13 January 2010 18:56 UTC www.zimbio.com [Source type: General]

.The video of the complete investigation, meticulously documenting the methodology, and all the relevant details of the tests, was made ready to be aired in April 14, 2007. The videos (also with English subtitles) can be found here:[49] Weeks before it aired, however, Kassa solicited input from Microsoft Netherlands.^ Williams, from Louisville, got an e-mail from customer support just this week confirming the receipt of his console — complete with an apology – from “Caleb.” And from here on out, he can check the status of his repair at support.xbox.com — something Microsoft instituted in August 2007 to help earn back some of the goodwill it lost from gamers.
  • 'Red Ringed' Xbox 360s still dog Microsoft - On the Level- msnbc.com 9 February 2010 16:016 UTC www.msnbc.msn.com [Source type: General]
  • 'Red Ringed' Xbox 360s still dog Microsoft - On the Level- msnbc.com 9 February 2010 16:016 UTC www.msnbc.msn.com [Source type: General]

^ Carson Nov 14 2007, 11:49 PM I've never played a PS3, but I love my 360.
  • Xbox 360 Or Ps3? 13 January 2010 18:56 UTC www.trap17.com [Source type: FILTERED WITH BAYES]

^ Our heroes have stood the test before, and made such preparations as they may...

One day before the airing of the April 14, 2007 show, Kassa received a response from Microsoft Netherlands stating that "as a result of regular use it is possible that scratches on discs can arise",[50][51][52] and that Microsoft Netherlands "would seek a solution for the Dutch customers with this problem".[53][54] Additionally, Microsoft released the following statement ten days after the show, on April 24, 2007:
."Due to the fact that we did not participate in the experiment done by Kassa and have little insight into the methodology that was used, we cannot comment specifically on the outcome.^ "Due to the fact that we did not participate in the experiment done by Kassa and have little insight into the methodology that was used, we cannot comment specifically on the outcome.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

^ However, I cannot argue with the fact that the sum total experience of the XBox 360 is hands-down better.
  • MMORPG.com Blogs - Note to Devs: Pray Your Game Has the Red Ring of Death 9 February 2010 16:016 UTC www.mmorpg.com [Source type: General]

^ Although due to the recent HTPC build I did I can now use this idea and not have to worry about using up one of my PCI slots with a wireless card.
  • HOW TO: Cheap Wireless For Your Xbox 360 13 January 2010 18:56 UTC www.geeksaresexy.net [Source type: FILTERED WITH BAYES]

.While we are aware that discs can potentially be scratched through normal wear and tear, we have not received any widespread reports of the issue highlighted here.^ While we are aware that discs can potentially be scratched through normal wear and tear, we have not received any widespread reports of the issue highlighted here.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

^ There were reports, that 360 scratches discs.
  • Yahoo! Canada Answers - Xbox vs ps3 i need the comparing between them tech compar? 13 January 2010 18:56 UTC ca.answers.yahoo.com [Source type: General]

^ There are other issues that arise with the console, such as discs becoming scratched in the drive and "bricking" of consoles due to dashboard updates.
  • Xbox Problems 13 January 2010 18:56 UTC www.squidoo.com [Source type: FILTERED WITH BAYES]

.That said, it is important to us that all of our customers have the best gaming experiences possible, and these claims are obviously very concerning to us.^ That said, it is important to us that all of our customers have the best gaming experiences possible, and these claims are obviously very concerning to us.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

^ Statistics has shown that 1 in every 3 of these consoles will experience one or more of these inevitable problems so it is important that all Xbox 360 owners should be prepared for such problems.
  • Xbox 360 Repair Guide Red Light Errors RepairXbox-360: 13 January 2010 18:56 UTC repairxbox-360.com [Source type: General]

^ Couple this with the fact that most PC game pads simply aren't designed or built very well, and it's a much more frustrating experience than it should be.
  • Xbox 360 Controller for Windows--ExtremeTech Review - CPUs, Boards & Components by ExtremeTech 13 January 2010 18:56 UTC www.extremetech.com [Source type: General]

.We encourage any Xbox customer who believes that their discs have been scratched in the same manner as identified by Kassa, to contact us.^ We encourage any Xbox customer who believes that their discs have been scratched in the same manner as identified by Kassa, to contact us.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]
  • Cheap Xbox 360 Red Ring Of Death Fix | Used Xbox 360 Red Ring Of Death Fix | Discount Xbox 360 Red Ring Of Death Fix 9 February 2010 16:016 UTC xbox360redringofdeathfix.com [Source type: General]

^ The funny thing is that I know one or two who have had 4 or 5 different Xbox 360's due to the RROD or the disc scratching problem, and I also know many that have never had any problems, even though they got their machines when it first came out.
  • Xbox 360 hits further production problems - Digital Video Forums 13 January 2010 18:56 UTC forum.digital-digest.com [Source type: FILTERED WITH BAYES]

^ After the official broadcast, (in a continuation of the show which can be viewed on-line, circa 28 minutes into the show) a customer is shown calling the Microsoft help-desk, who is told Microsoft will replace his Xbox 360 but is denied a promise to replace his scratched games.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

.We will examine the console and make appropriate repairs if necessary in order to restore the console to full working order, as well as provide customers with information on how to obtain replacement discs should they need them."^ Can this be repaired and will I need any special tools or discs??
  • Xbox 360 Repair - Do It Yourself 13 January 2010 18:56 UTC hubpages.com [Source type: FILTERED WITH BAYES]

^ We will examine the console and make appropriate repairs if necessary in order to restore the console to full working order, as well as provide customers with information on how to obtain replacement discs should they need them."
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

^ They should be replacing these for free.

[55]
.Microsoft Netherlands now accepts these complaints from users (while within the warranty period), and offers to replace the Xbox 360 free of charge.^ Microsoft Xbox 360 Elite System .
  • Microsoft Xbox 360 Elite System Input Device Review - PC World 13 January 2010 18:56 UTC www.pcworld.com [Source type: General]
  • Xbox 360 Elite System - PC World Pricing 13 January 2010 18:56 UTC www.pcworld.com [Source type: General]
  • Xbox 360 Elite System - Microsoft Consoles & Accessories Reviews and Prices at PriceGrabber 13 January 2010 18:56 UTC reviews.pricegrabber.com [Source type: General]
  • Microsoft Xbox 360 Elite System Console - Yahoo! Shopping 13 January 2010 18:56 UTC shopping.yahoo.com [Source type: FILTERED WITH BAYES]
  • Xbox 360 Update Triggers Red Ring of Death Rumors - PC World 17 September 2009 18:10 UTC www.pcworld.com [Source type: General]

^ OMG! I have been through 4 XBOX 360 now!
  • The 360's "Ring of Death" - An Anomaly or An Epidemic? - Video Game Podcast and Geek Culture Blog | The Weekly Geek 9 February 2010 16:016 UTC weeklygeekshow.com [Source type: General]

^ Xbox 360 User Password (forgot?

.Whether Microsoft Netherlands will also replace scratched discs is still unclear.^ Whether Microsoft Netherlands will also replace scratched discs is still unclear.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]
  • Cheap Xbox 360 Red Ring Of Death Fix | Used Xbox 360 Red Ring Of Death Fix | Discount Xbox 360 Red Ring Of Death Fix 9 February 2010 16:016 UTC xbox360redringofdeathfix.com [Source type: General]

^ Microsoft hit with more Xbox 360 "disc scratching" lawsuits .
  • Xbox 360 News and Media - GameGrep 13 January 2010 18:56 UTC www.gamegrep.com [Source type: General]

^ RRoD, 2 times for the drive scratching discs, and 1 time for a replacement console being sent to me with the "Wireless Connect" button on the front being jammed.
  • System (Un)Reliability: The Microsoft Xbox 360 Case Study - Brian's Brain - Blog on EDN - 400000040 9 February 2010 16:016 UTC www.edn.com [Source type: General]

.After the official broadcast, (in a continuation of the show which can be viewed on-line, about 28 minutes into the show) a customer is shown calling the Microsoft help-desk, who is told Microsoft will replace his Xbox 360 but is denied a promise to replace his scratched games.^ Popular XBox 360 Games Manuals .
  • XBox 360 Game Repair, Problems & Experts by FixYa 13 January 2010 18:56 UTC www.fixya.com [Source type: FILTERED WITH BAYES]

^ Microsoft Xbox 360 Elite System .
  • Microsoft Xbox 360 Elite System Input Device Review - PC World 13 January 2010 18:56 UTC www.pcworld.com [Source type: General]
  • Xbox 360 Elite System - PC World Pricing 13 January 2010 18:56 UTC www.pcworld.com [Source type: General]
  • Xbox 360 Elite System - Microsoft Consoles & Accessories Reviews and Prices at PriceGrabber 13 January 2010 18:56 UTC reviews.pricegrabber.com [Source type: General]
  • Xbox 360 Update Triggers Red Ring of Death Rumors - PC World 17 September 2009 18:10 UTC www.pcworld.com [Source type: General]

^ Visitors to copy xbox 360 games .

[56] .(Dutch) There are reports from some other regions that Microsoft will replace scratched discs if published by Microsoft.^ No problems (as others have reported) there.

^ Whether Microsoft Netherlands will also replace scratched discs is still unclear.
  • Cheap Xbox 360 Red Ring Of Death Fix | Used Xbox 360 Red Ring Of Death Fix | Discount Xbox 360 Red Ring Of Death Fix 9 February 2010 16:016 UTC xbox360redringofdeathfix.com [Source type: General]

^ There were reports, that 360 scratches discs.
  • Yahoo! Canada Answers - Xbox vs ps3 i need the comparing between them tech compar? 13 January 2010 18:56 UTC ca.answers.yahoo.com [Source type: General]

[57]

The European Commission’s June 2007 investigation of disc scratches

.On June 1, 2007, European Commissioner for Consumer Protection Meglena Kuneva, after talking with the producers of "Kassa" and other Dutch consumer organizations,[58] announced that the European Commission would investigate the Xbox scratching problems, and would ask Microsoft for an Xbox replacement program for the whole of Europe.^ Microsoft Sued for Xbox 360 Problems .
  • Microsoft Sued for Xbox 360 Problems | Betanews 13 January 2010 18:56 UTC www.betanews.com [Source type: FILTERED WITH BAYES]

^ Xbox_360_technical_problems&action=edit§ion=7" title="Edit section: The European Commission’s June 2007 investigation of disc scratches"> edit ] The European Commission’s June 2007 investigation of disc scratches .
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

^ In February of 2007, Llamma.com investigated the matter and found that some Xbox 360 drives do not contain a mechanism to secure the disc solidly in place.

.She expected Microsoft’s answer within a week.^ She expected Microsoft’s answer within a week.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

^ It's now a week since Microsoft finally confessed there was a serious problem with Xbox 360 hardware, but important questions have yet to be answered.
  • The Age Blogs: Screen Play 9 February 2010 16:016 UTC blogs.theage.com.au [Source type: General]

^ How does Microsoft expect me to buy a 360 when there's a very large possibility that I'll have to send it in for repairs within 6 months?
  • A Tale of 11 Broken Xbox 360s: News from 1UP.com 13 January 2010 18:56 UTC www.1up.com [Source type: General]

[59] Informal sources now say that Microsoft’s response was to deny the problem exists, stating that "the users are to blame".[60] But Kuneva did not react to that response, and 18 months later (4th quarter 2008) the EC’s (Meglena Kuneva’s) news site was still silent about Microsoft’s response, or about the result of the "investigation". [61][62] [63]

Lawsuit

.A man has sued Microsoft, claiming the Xbox 360 scratches game discs, saying the consoles are "negligently designed and manufactured."^ Microsoft Xbox Discuss Microsoft's Xbox and Xbox 360 consoles and accessories here.
  • XBox 360 Power Surge and Three Rings of Death - is it Intercooler related? - Microsoft Xbox - Digital Spy Forums 9 February 2010 16:016 UTC www.digitalspy.co.uk [Source type: FILTERED WITH BAYES]

^ Popular XBox 360 Games Manuals .
  • XBox 360 Game Repair, Problems & Experts by FixYa 13 January 2010 18:56 UTC www.fixya.com [Source type: FILTERED WITH BAYES]

^ Microsoft Xbox 360 Elite System .
  • Microsoft Xbox 360 Elite System Input Device Review - PC World 13 January 2010 18:56 UTC www.pcworld.com [Source type: General]
  • Xbox 360 Elite System - PC World Pricing 13 January 2010 18:56 UTC www.pcworld.com [Source type: General]

.In the lawsuit filed on July 9, 2007, in a Florida federal court, Jorge Brouwer says Microsoft has received thousands of complaints but has not replaced all scratched discs.^ July 5, 2007 —Microsoft Corp.
  • HOW TO: Fix The Xbox 360 red ring of death 9 February 2010 16:016 UTC www.geeksaresexy.net [Source type: FILTERED WITH BAYES]
  • Xbox 360: 3 Red Lights on Ring of Light « T. Longren 9 February 2010 16:016 UTC www.longren.org [Source type: FILTERED WITH BAYES]

^ July 17, 2007 -- Microsoft Corp.
  • The Age Blogs: Screen Play 9 February 2010 16:016 UTC blogs.theage.com.au [Source type: General]

^ Whether Microsoft Netherlands will also replace scratched discs is still unclear.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]
  • Cheap Xbox 360 Red Ring Of Death Fix | Used Xbox 360 Red Ring Of Death Fix | Discount Xbox 360 Red Ring Of Death Fix 9 February 2010 16:016 UTC xbox360redringofdeathfix.com [Source type: General]

.The lawsuit seeks class-action status.^ Not until there's a class action lawsuit.
  • Is your Xbox 360 an E74 victim? 13 January 2010 18:56 UTC www.joystiq.com [Source type: FILTERED WITH BAYES]

^ The lawsuit seeks class-action status.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

^ Apparently that wasn't good enough for one disgruntled Xbox 360 owner who has now filed a class action lawsuit against Microsoft.
  • Microsoft is sued for Xbox 360 Fall Update problems – Video Games Reviews, Cheats | Geek.com 13 January 2010 18:56 UTC www.geek.com [Source type: General]

[64]
.Three law firms in Fort Lauderdale, Florida; Los Angeles, California; and Seattle, Washington are investigating consumer complaints regarding the Xbox 360. The law firms have filed lawsuits in the United States District Court Western District of Washington at Seattle on behalf of a proposed nationwide class of customers who have suffered scratched game discs while using their Xbox 360. The lawsuit seeks class certification and reimbursement for customers for the cost of games damaged by the console; reimbursement for customers who have paid a $20 fee to Microsoft Corporation under a limited disc replacement program offered on ten Microsoft games; repair of consoles free of charge to prevent further disc scratching; and/or reimbursement for customers who have paid for an aftermarket repair solution.^ Microsoft Xbox Discuss Microsoft's Xbox and Xbox 360 consoles and accessories here.
  • XBox 360 Power Surge and Three Rings of Death - is it Intercooler related? - Microsoft Xbox - Digital Spy Forums 9 February 2010 16:016 UTC www.digitalspy.co.uk [Source type: FILTERED WITH BAYES]

^ Popular XBox 360 Games Manuals .
  • XBox 360 Game Repair, Problems & Experts by FixYa 13 January 2010 18:56 UTC www.fixya.com [Source type: FILTERED WITH BAYES]

^ Microsoft Xbox 360 Elite System .
  • Microsoft Xbox 360 Elite System Input Device Review - PC World 13 January 2010 18:56 UTC www.pcworld.com [Source type: General]
  • Xbox 360 Elite System - PC World Pricing 13 January 2010 18:56 UTC www.pcworld.com [Source type: General]
  • Xbox 360 Elite System - Microsoft Consoles & Accessories Reviews and Prices at PriceGrabber 13 January 2010 18:56 UTC reviews.pricegrabber.com [Source type: General]

[65]

BBC Watchdog Investigation of Xbox 360 disc scratches (2009)

.On March 23, 2009, the BBC's consumer interest programme Watchdog performed an investigation into how the console scratches its own discs, after Microsoft found no issues with multiple reportedly defective consoles.^ March 2009 op 23:14 .
  • The Red Ring of Death 9 February 2010 16:016 UTC www.msminded.nl [Source type: General]

^ March 23, 2009 Anonymous said...
  • DailyGamesNews.com: Microsoft Hit With California Class Action Lawsuit For Xbox 360 Failures 9 February 2010 16:016 UTC dailygamesnews.com [Source type: General]

^ In February of 2007, Llamma.com investigated the matter and found that some X Box 360 drives do not contain a mechanism to secure the disc solidly in place.

.A sealed test, protected from any outside interference beyond accessing games, found no problems with either console.^ No other console has games that I want.
  • Apparently That Xbox 360 Red Light of Doom Problem Hasn't Been Fixed | Playfeed 13 January 2010 18:56 UTC games.gearlive.com [Source type: FILTERED WITH BAYES]

^ I tried again with "Starfleet Access" enabled, no problems with that either.
  • Andy Pennell's Blog : Xbox 360 HD DVD Drive: Movie Specific Known Issues 13 January 2010 18:56 UTC blogs.msdn.com [Source type: FILTERED WITH BAYES]

^ No need to suffer with his game console.
  • Xbox 360 Repair-Xbox 360 Red Ring of Death Fix,3 Red Lights Fix 9 February 2010 16:016 UTC www.fix3redlightsxbox.com [Source type: General]

.However, a further test which attempted to simulate normal household vibrations produced a disc scratch on the previously problematic console.^ There are other issues that arise with the console, such as discs becoming scratched in the drive and "bricking" of consoles due to dashboard updates.
  • Xbox Problems 13 January 2010 18:56 UTC www.squidoo.com [Source type: FILTERED WITH BAYES]

^ While we are aware that discs can potentially be scratched through normal wear and tear, we have not received any widespread reports of the issue highlighted here.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

^ RRoD, 2 times for the drive scratching discs, and 1 time for a replacement console being sent to me with the "Wireless Connect" button on the front being jammed.
  • System (Un)Reliability: The Microsoft Xbox 360 Case Study - Brian's Brain - Blog on EDN - 400000040 9 February 2010 16:016 UTC www.edn.com [Source type: General]

.Currently, Microsoft still maintains that it is the user's fault when discs are damaged, because it "makes clear with multiple warnings not to move the console with the disc inside."^ Either way we have to give props to Microsoft for spending the money and making an effort to solve the problem; because of technical advancements our survey showed that 75% of the RRoD cases happened on an Xbox 360 console that did not have the new chipset (available in all current models).
  • PlanetXbox360 Study: The Red Ring of Death 9 February 2010 16:016 UTC www.planetxbox360.com [Source type: General]

^ The current estimate is that Microsoft is losing more than $100 off each console sold, and all the features and graphical capabilities you receive from the console is a clear indication of why.
  • Xbox 360 Premium System - Microsoft Consoles & Accessories Reviews and Prices at PriceGrabber 13 January 2010 18:56 UTC reviews.pricegrabber.com [Source type: General]

^ As Is Microsoft Xbox 360 - 20 GB Broken Console Current Bid: $44.99 .
  • Xbox 360 Repair - Do It Yourself 13 January 2010 18:56 UTC hubpages.com [Source type: FILTERED WITH BAYES]

.It also maintains that only a minority of customers are affected by this issue.^ They added that the problem only affects the Xbox 360 version, and is not an issues on the PlayStation 2 edition.
  • Xbox 360 Patches - Boxxet 13 January 2010 18:56 UTC www.boxxet.com [Source type: General]

^ I called the Xbox customer support, they only way they will issue me a new warrenty is if I fax them a proof of purchase.
  • Xbox 360 “support” fails to impress – in fact, Xbox 360 support sucks - the will to exist 13 January 2010 18:56 UTC willtoexist.com [Source type: General]

.However, the company did not comment on the lab tests.^ However, the company did not comment on the lab tests.M. In February 2008, during the Game Developers Conference 2008, Microsoft announced that the "Failure rate has officially dropped", but without mentioning any specifics[18].
  • Cheap Xbox 360 Red Ring Of Death Fix | Used Xbox 360 Red Ring Of Death Fix | Discount Xbox 360 Red Ring Of Death Fix 9 February 2010 16:016 UTC xbox360redringofdeathfix.com [Source type: General]

[66]

November 2006 update

.An update patch released on November 1, 2006 was reported to "brick" consoles, rendering them useless.^ November 2006: Updated for Nintendo Wii.
  • Paul Thurrott's SuperSite for Windows: Xbox 360 vs. PlayStation 3 vs. Wii: A Technical Comparison 13 January 2010 18:56 UTC www.winsupersite.com [Source type: General]

^ This update provided streaming Netflix capability and avatars; however, some users have reported the update has caused their consoles to not properly read optical media.
  • Cheap Xbox 360 Red Ring Of Death Fix | Used Xbox 360 Red Ring Of Death Fix | Discount Xbox 360 Red Ring Of Death Fix 9 February 2010 16:016 UTC xbox360redringofdeathfix.com [Source type: General]

^ There are other issues that arise with the console, such as discs becoming scratched in the drive and "bricking" of consoles due to dashboard updates.
  • Xbox Problems 13 January 2010 18:56 UTC www.squidoo.com [Source type: FILTERED WITH BAYES]

[67] .The most obvious issue occurs after the installation of the patch, after which the console immediately reboots and shows an error message.^ Hardware failure This is the scary one, when your console has Xbox 360 hardware problems you can unplug and restart the console and try again and sometimes this fixes the issue but often you will experience the same error immediately or after playing for a time then it will happen again.
  • Xbox 360 Problems 13 January 2010 18:56 UTC www.360problems.com [Source type: FILTERED WITH BAYES]

^ "After investigating this issue, we have determined that the E74 error message can indicate the general hardware failure that is associated with the three flashing red lights error on the console," Microsoft said in a statement on its Xbox support site.
  • Xbox 360's Mysterious 'E74' Error Now Under Warranty -- InformationWeek 9 February 2010 16:016 UTC www.informationweek.com [Source type: News]

^ If this happens to your console, here are the troubleshooting steps to attempt: Attempt to reboot the console and verify that the error returns.
  • Articles | Editorial: Red Ring of Death (x360) 9 February 2010 16:016 UTC www.heroesofgaming.com [Source type: General]

.Usually, error code E71 is shown during or directly after the booting animation.^ Usually, error code E71 is shown during or directly after the booting animation.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

^ The related error codes are E73, 0021, E79(if hardware related), E71(if hardware related).

^ E71: possibly a dashboard update error, Check below in the “Console Reset Codes” for instructions.
  • Broken Xbox 360 – Flashing Red Ring of Light (RoL) | i.nconspicuo.us 9 February 2010 16:016 UTC i.nconspicuo.us [Source type: General]

.In response to the November 2006 update error that "bricked" his console, a California man filed a class action lawsuit against Microsoft in Washington federal court in early December 2006.[68] The lawsuit seeks $5 million in damages and the free repair of any console rendered unusable by the update.^ Another consumer filed a class action lawsuit in November 2006, claiming that an update patch "bricked" his Xbox 360 console, seeking over $5 million in damages and to force Microsoft to repair all damaged consoles for free.
  • Microsoft Sued Over Red Ring of Death - Tom's Guide 9 February 2010 16:016 UTC www.tomsguide.com [Source type: FILTERED WITH BAYES]

^ Not until there's a class action lawsuit.
  • Is your Xbox 360 an E74 victim? 13 January 2010 18:56 UTC www.joystiq.com [Source type: FILTERED WITH BAYES]

^ Consoles that have been repaired by Microsoft for RROD also get the E74 error.
  • Tips for the Proper Use of the Xbox 360 and Repair of the Red Ring or Ring of Death Problem 13 January 2010 18:56 UTC www.xbox360redlightrepair.com [Source type: General]

.This is the second such lawsuit filed against Microsoft, the first having been filed in December 2005, shortly after the 360's launch.^ When will Microsoft launch the new Xbox 360?
  • ActiveXbox.com: Microsoft Xbox 360 - FAQ 13 January 2010 18:56 UTC www.activewin.com [Source type: FILTERED WITH BAYES]

^ Where is Microsoft launching the Xbox 360?
  • ActiveXbox.com: Microsoft Xbox 360 - FAQ 13 January 2010 18:56 UTC www.activewin.com [Source type: FILTERED WITH BAYES]

^ Bought the first 360 December of 05.
  • Fix your xBox 360 crash problems — Video Games 13 January 2010 18:56 UTC video-games.elliottback.com [Source type: FILTERED WITH BAYES]

.Following Microsoft's extension of the Xbox 360 warranty to a full year, from the previous 90 days, the California man's attorney confirmed to the Seattle Post Intelligencer that the lawsuit had been resolved under confidential terms.^ Microsoft extending 360 warranty to three years .
  • Microsoft extending 360 warranty to three years - News at GameSpot 9 February 2010 16:016 UTC www.gamespot.com [Source type: General]

^ Not a big fan of Microsoft these days even with this 3 year warranty.
  • Peter Moore and Microsoft's Red Ring Woes: News from 1UP.com 9 February 2010 16:016 UTC www.1up.com [Source type: General]

^ Microsoft Xbox 360 Elite System .
  • Xbox 360 Elite System - Microsoft Consoles & Accessories Reviews and Prices at PriceGrabber 13 January 2010 18:56 UTC reviews.pricegrabber.com [Source type: General]
  • Microsoft Xbox 360 Elite System Console - Yahoo! Shopping 13 January 2010 18:56 UTC shopping.yahoo.com [Source type: FILTERED WITH BAYES]

[69]

Video failure

.In mid 2007, technology and gaming blogs began reporting about new problems with the Xbox 360 losing video output.^ Visitors to copy xbox 360 games .

^ New Xbox 360 Portable Experience .
  • The Official Blog of Benjamin J Heckendorn 13 January 2010 18:56 UTC benheck.com [Source type: FILTERED WITH BAYES]

^ The Xbox 360 is all about personalization.
  • ActiveXbox.com: Microsoft Xbox 360 - FAQ 13 January 2010 18:56 UTC www.activewin.com [Source type: FILTERED WITH BAYES]

[70][71] .The problems are characterized by a blank, staticky, or grayscale video output with a proper functioning audio output and no flashing red lights on the console.^ Restart it again and guess what flashing 3 red lights!
  • Xbox 360: 3 Red Lights on Ring of Light « T. Longren 9 February 2010 16:016 UTC www.longren.org [Source type: FILTERED WITH BAYES]

^ I got the damn 3 red flashing lights!
  • Xbox 360: More On 3 Red Lights « T. Longren 9 February 2010 16:016 UTC www.longren.org [Source type: FILTERED WITH BAYES]

^ I get audio but no video.
  • TecHappy: XBOX 360 - Troubleshooting Guide: Technology Tips & Tricks 13 January 2010 18:56 UTC techappy.blogspot.com [Source type: FILTERED WITH BAYES]

.The complete video failure is sometimes preceded by other graphical glitches such as an irregular saturation of green and/or red colors.^ The complete video failure is sometimes preceded by other graphical glitches such as an irregular saturation of green and/or red colors.
  • Cheap Xbox 360 Red Ring Of Death Fix | Used Xbox 360 Red Ring Of Death Fix | Discount Xbox 360 Red Ring Of Death Fix 9 February 2010 16:016 UTC xbox360redringofdeathfix.com [Source type: General]

^ This downloadable online product has easy to follow instructional videos on how to fix all hardware failures as well as other Xbox issues like overheating, graphics errors, and freeze ups.
  • Tips for the Proper Use of the Xbox 360 and Repair of the Red Ring or Ring of Death Problem 13 January 2010 18:56 UTC www.xbox360redlightrepair.com [Source type: General]

^ Both DVI/HDMI and Component Video deliver signals as discrete red, green, and blue color components, together with sync information which allows the display to determine when a new line, or a new frame, begins.
  • xbox 360 and upconversion - Forums | MacLife 13 January 2010 18:56 UTC www.maclife.com [Source type: General]

[citation needed]
.Others complained about not being able to view certain movies/DVDs on their HDTV using the HDMI cable.^ But without going into technical details we can say that, Blu-Ray player is more useful than the HD DVDs as the Blu-Ray format is being accepted by most of movie producers.
  • Top 10 Differences Between Sony PlayStation 3 and Microsoft Xbox 360 13 January 2010 18:56 UTC gadgetophilia.com [Source type: General]

^ SUBMIT - Reply %ChildReplyHTML% View Replies (Unverified) Posted Dec 1st 2006 1:10AM Neutral Thanks for the tip, are you using component cables or the VGA cable?
  • Major Nelson: Fix on the way for Xbox 360 1080p problems -- Engadget HD 13 January 2010 18:56 UTC hd.engadget.com [Source type: FILTERED WITH BAYES]

^ HOW ABOUT USING THE VGA CABLE THEN BUYING A VGA FEMALE TO HDMI CABLE? that may work on those TVs supporting only 1080p via HDMI vs. VGA like mine.
  • Major Nelson: Fix on the way for Xbox 360 1080p problems -- Engadget HD 13 January 2010 18:56 UTC hd.engadget.com [Source type: FILTERED WITH BAYES]

.This is more likely caused by the HDTV as non-HDCP compliant.^ Many conclude that it is caused by a non-functioning AV cable, or more likely, break-offs of the soldering points on the scaler chip .
  • Tips for the Proper Use of the Xbox 360 and Repair of the Red Ring or Ring of Death Problem 13 January 2010 18:56 UTC www.xbox360redlightrepair.com [Source type: General]

^ While it is possible that the AV cable has failed, or the ANA chip at the back of the console, it is more likely that the error is caused by a loose GPU chip, which has worked loose from the motherboard during flexing.
  • Articles | Editorial: Red Ring of Death (x360) 9 February 2010 16:016 UTC www.heroesofgaming.com [Source type: General]

[citation needed]

E74 error

.An E74 error is indicated when the lower-right quadrant of the ring indicator flashes red and displays an error message in multiple languages: "E74 System Error.^ This error is accompanied by the above error message displayed in multiple languages.
  • Smart Computing Article - Xbox 360 Technical Support 13 January 2010 18:56 UTC www.smartcomputing.com [Source type: General]

^ It's accompanied by one red light in the lower right-hand quadrant.
  • Is your Xbox 360 an E74 victim? 13 January 2010 18:56 UTC www.joystiq.com [Source type: FILTERED WITH BAYES]

^ Often the Xbox displays red lights instead of a green ring of light to indicate errors.

.Contact Xbox Customer Support". The error is caused when there's a video problem, because the Xbox 360's hardware scaler chip is damaged.^ Microsoft customer support or the Xbox 360 Red light errors.
  • Lots of International - Just another No Long Lines weblog 9 February 2010 16:016 UTC tacderan.no-long-lines.com [Source type: General]

^ Will the Xbox 360 support HD-DVD? .
  • ActiveXbox.com: Microsoft Xbox 360 - FAQ 13 January 2010 18:56 UTC www.activewin.com [Source type: FILTERED WITH BAYES]

^ The message stated, "System Error, contact xbox support".
  • Crash reports hit Xbox 360 - CNET News 13 January 2010 18:56 UTC news.cnet.com [Source type: FILTERED WITH BAYES]

[72] .As of April 14, 2009, the E74 error is now covered by the three-year extended warranty, and customers who previously paid Microsoft for out-of-warranty service to correct the E74 error will receive a refund.^ Microsoft extending 360 warranty to three years .
  • Microsoft extending 360 warranty to three years - News at GameSpot 9 February 2010 16:016 UTC www.gamespot.com [Source type: General]

^ Disappointing , 14 April 2009 .
  • Oscar Wilde and the Ring of Death Oscar Wilde Mysteries 2: Amazon.co.uk: Gyles Brandreth: Books 9 February 2010 16:016 UTC www.amazon.co.uk [Source type: General]

^ Anyone who has already paid for an out of warranty repair will be receiving a refund.
  • ActiveXbox.com: Microsoft Xbox 360 - FAQ 13 January 2010 18:56 UTC www.activewin.com [Source type: FILTERED WITH BAYES]

[73][74]
.It is worth noting that the E74 error is displayed in the Screens of Death article as a "Green Screen of Death" and a "Black Screen of Death" because early versions of these errors had an almost jet-black background with a hue of dark green.^ It is worth noting that the E74 error is displayed in the Screens of Death article as a "Green Screen of Death" because early versions of these errors had an almost jet-black background with a hue of dark green.
  • Cheap Xbox 360 Red Ring Of Death Fix | Used Xbox 360 Red Ring Of Death Fix | Discount Xbox 360 Red Ring Of Death Fix 9 February 2010 16:016 UTC xbox360redringofdeathfix.com [Source type: General]

^ That's because the extension is limited to consoles that display three blinking lights, or the "Red Ring of Death," as it is known to the gaming community.
  • Xbox repair process leaves gamers in a fix | Tech News on ZDNet 13 January 2010 18:56 UTC news.zdnet.com [Source type: General]

^ Section 4 is flashing red - Hardware Failure / \ \ / The Specific Type of hardware failure can be determined by the error code displayed on the screen.

.Later versions would show a completely jet-black background.^ It is worth noting that the E74 error is displayed in the Screens of Death article as a "Green Screen of Death" because early versions of these errors had an almost jet-black background with a hue of dark green.
  • Cheap Xbox 360 Red Ring Of Death Fix | Used Xbox 360 Red Ring Of Death Fix | Discount Xbox 360 Red Ring Of Death Fix 9 February 2010 16:016 UTC xbox360redringofdeathfix.com [Source type: General]

^ This continued for 2 weeks until later that september when the picture went completely out and showed nothing but a black screen with purple lines across.
  • A Tale of 11 Broken Xbox 360s: News from 1UP.com 13 January 2010 18:56 UTC www.1up.com [Source type: General]

^ You buried this comment Comment below viewing threshold Show I do wish they would compare PC versions where they can.
  • Xbox 360 vs. PS3 Face-Off: Round 20 Face-off | Xbox 360 | Eurogamer 13 January 2010 18:56 UTC www.eurogamer.net [Source type: FILTERED WITH BAYES]

.Reports of impending Q4 red-light failure stem from users who report an abnormal display with poor, grainy video as well as black dots/artifacts appearing on the screen.^ Then the screen went black and a message appeared.
  • Crash reports hit Xbox 360 - CNET News 13 January 2010 18:56 UTC news.cnet.com [Source type: FILTERED WITH BAYES]

^ Red lights appear.
  • Xbox 360: More On 3 Red Lights « T. Longren 9 February 2010 16:016 UTC www.longren.org [Source type: FILTERED WITH BAYES]

^ Users complain of video failure!
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

"New Xbox Experience" update issues

.On November 19, 2008, Microsoft released the "New Xbox Experience" (NXE).^ New Xbox Experience finally dated .
  • Xbox 360 News and Media - GameGrep 13 January 2010 18:56 UTC www.gamegrep.com [Source type: General]

^ Patch: Microsoft release new update for Xbox 360 .
  • Xbox 360 Patches - Boxxet 13 January 2010 18:56 UTC www.boxxet.com [Source type: General]

^ Microsoft RROD Xbox 360 News .
  • Can Gamers Stop Worrying About Red Ring? | Edge Online 9 February 2010 16:016 UTC www.edge-online.com [Source type: General]
  • Shining Light on the Red Ring | Edge Online 9 February 2010 16:016 UTC beta.edge-online.com [Source type: General]

.This update provided streaming Netflix capability and avatars; however, some users have reported the update has caused their consoles to not properly read optical media.^ This update provided streaming Netflix capability and avatars; however, some users have reported the update has caused their consoles to not properly read optical media.
  • Cheap Xbox 360 Red Ring Of Death Fix | Used Xbox 360 Red Ring Of Death Fix | Discount Xbox 360 Red Ring Of Death Fix 9 February 2010 16:016 UTC xbox360redringofdeathfix.com [Source type: General]

^ Xbox_360_technical_problems#cite_note-34" title=""> [35] However, reports indicate that some such devices can do exactly the opposite, including the attachment melting on the console itself, possibly damaging the internal microprocessors, and voiding the product warranty.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

^ I think we can all agree MS did a bad job with this console, but its good when it works properly with some great games.

[1] .Others have reported that the update has disabled audio through HDMI connections.^ The wire that I bought above comes in two sets, an HDMI wire and a Audio wire that connects to the regular xbox port.
  • Xbox 360 HDMI+Audio Output | Command-Tab 13 January 2010 18:56 UTC www.command-tab.com [Source type: General]

^ Newer Xbox 360 versions supports HDTVs to be connected through HDMI 1.2, the PS3 supports up to HDMI 1.3 which allows for up to twice the output bandwidth.
  • My XBox 360 vs PS3 comparison (mostly technical) on VGChartz.com 13 January 2010 18:56 UTC www.vgchartz.com [Source type: General]

^ The Xbox 360 is connected via HDMI to my HP W2228h 22″ LCD and the red and white audio plugs are connected to my altec lansing amp.
  • Xbox 360 HDMI+Audio Output | Command-Tab 13 January 2010 18:56 UTC www.command-tab.com [Source type: General]

[75] .A Microsoft spokesperson stated the company is "aware that a handful of Xbox LIVE users are experiencing audio issues, and are diligently monitoring this issue and working towards a solution."^ Microsoft removes Sky on Xbox Live .
  • News: Microsoft blames "unprecedented demand" for Sky Player problems - Xbox 360, Gaming 13 January 2010 18:56 UTC techblips.dailyradar.com [Source type: News]

^ Microsoft is aware of this and it appears as though the company is working to address the problem.
  • Xbox 360 Freeze Issues Known - Blogcritics Gaming 13 January 2010 18:56 UTC blogcritics.org [Source type: General]

^ Is Xbox Live working for you?
  • Xbox Live service experiencing technical difficulties [Update] 13 January 2010 18:56 UTC xbox.joystiq.com [Source type: FILTERED WITH BAYES]

.Microsoft released a patch on February 3, 2009 for the HDMI audio issues.^ Microsoft has released a patch for this.
  • Blue Screen of Death - Microsoft Wiki 9 February 2010 16:016 UTC microsoft.wikia.com [Source type: FILTERED WITH BAYES]

^ These issues were alleged to be the end results of the decisions of management in Microsoft's Xbox team and inadequate testing resources prior to the console's release.
  • Xbox-Reparieren |Reparatur Iher Xbox 360 in weniger als 1std Garantiert ! 13 January 2010 18:56 UTC www.ewisi.com [Source type: Reference]

^ Gamers given hearing back A fix for the HDMI audio issue experienced by downloaders of the New Xbox Experience (NXE) has been released ahead of the predicted launch date.… .
  • Xbox 360 Patches - Boxxet 13 January 2010 18:56 UTC www.boxxet.com [Source type: General]

[76]

"Open Tray" error

.When an Xbox 360 cannot read a CD/DVD or game disc, it may not recognize that it has a disc in its drive.^ DVDs, but was unable to play any xbox game.
  • Xbox 360 Repair - Do It Yourself 13 January 2010 18:56 UTC hubpages.com [Source type: FILTERED WITH BAYES]

^ Where can I buy belts for XBOX 360 SAMSUNG MS25 Dvd drive ?
  • Xbox 360 Repair - Do It Yourself 13 January 2010 18:56 UTC hubpages.com [Source type: FILTERED WITH BAYES]

^ The DVD drive was too big, and would not fit in Xbox 360.
  • Xbox 360 Repair - Quick Red Ring of Death Fix 13 January 2010 18:56 UTC xbox360xpert.com [Source type: General]

.Instead of "Play Game" or "Play DVD", an "Open Tray" option appears.^ Once connected, if you move down to the open tray graphic on screen, it lets you open the tray for the Xbox 360, or for the HD DVD drive.
  • Microsoft Xbox 360 Elite - PC Advisor 13 January 2010 18:56 UTC www.pcadvisor.co.uk [Source type: General]

^ The disc tray won’t load any games or DVDs.
  • Another Xbox 360 bites the dust tonight, 5 bad systems in less than 2 years and counting » Make You Go Hmm 9 February 2010 16:016 UTC www.makeyougohmm.com [Source type: General]

^ Let them indulge in their own savage nature instead of playing puppet to your silly games.” .
  • Logistics of Death | Legend of the Five Rings 9 February 2010 16:016 UTC www.l5r.com [Source type: Original source]

.The issue is linked to a dirty laser in the DVD drive, a magnetic problem that prevents the drive from spinning, or insufficient lubrication of the drive motor.^ I dont know how widespread the problems mentioned in the US or other markets are but it seems the European market is having a problem with broken hard drives and scratched DVDs.

^ DVD drive pins getting red light problem .This includes: Red light in the console in the console to get a good airflow and Graphical Processing Unit.
  • Lots of International - Just another No Long Lines weblog 9 February 2010 16:016 UTC tacderan.no-long-lines.com [Source type: General]

^ Wednesday, April 30, 2008 11:44 PM by Martin # re: Xbox 360 HD DVD Drive: Movie Specific Known Issues .
  • Andy Pennell's Blog : Xbox 360 HD DVD Drive: Movie Specific Known Issues 13 January 2010 18:56 UTC blogs.msdn.com [Source type: FILTERED WITH BAYES]

.However, disconnecting and re-connecting the Xbox 360 sometimes works.^ Re: Xbox 360 as an extender is rubbish .
  • Xbox 360 as an extender is rubbish - The Green Button 13 January 2010 18:56 UTC thegreenbutton.com [Source type: FILTERED WITH BAYES]

^ Connecting to the Xbox 360 .
  • HOW TO: Cheap Wireless For Your Xbox 360 13 January 2010 18:56 UTC www.geeksaresexy.net [Source type: FILTERED WITH BAYES]

^ Re: My Xbox 360 wont work!
  • My Xbox 360 wont work! Help! - Page 122 - Xbox 360 & Xbox Forums 13 January 2010 18:56 UTC forum.teamxbox.com [Source type: FILTERED WITH BAYES]

.Taking out the disc, closing the tray, then re-inserting it can go around this problem, as the opening and closing of the tray tells the Xbox to read the tray for content.^ If I am going to have a problem with a disc, 9 times out of 10 it is an EA disc.
  • Xbox 360 Disc Scratching Problem: News from 1UP.com 13 January 2010 18:56 UTC www.1up.com [Source type: General]

^ My problem is that my XBOX doesnt read my discs.
  • TecHappy: XBOX 360 - Troubleshooting Guide: Technology Tips & Tricks 13 January 2010 18:56 UTC techappy.blogspot.com [Source type: FILTERED WITH BAYES]

^ Like I have a problem with the tray opening.
  • A Tale of 11 Broken Xbox 360s: News from 1UP.com 13 January 2010 18:56 UTC www.1up.com [Source type: General]

.Also, putting in a different game/DVD may work.^ After an hour or so the console worked again (with a different game).
  • Fix your xBox 360 crash problems — Video Games 13 January 2010 18:56 UTC video-games.elliottback.com [Source type: FILTERED WITH BAYES]

^ The console stops working and it won’t let you play games, DVDs or perform any of the normal Xbox 360 console features.

^ The DVD Eject button is the button next to the tray where you put the game into your Xbox 360.
  • Broken Xbox 360 – Flashing Red Ring of Light (RoL) | i.nconspicuo.us 9 February 2010 16:016 UTC i.nconspicuo.us [Source type: General]

.Lately some cases in which the Xbox 360 can not read any more discs reporting this error all the time have appeared.^ Xbox 360’s red ring of death.read more .
  • XBox 360 Rally » Blog Archive » The Red Ring of Death…Cure Found! 13 January 2010 18:56 UTC www.xbox360rally.com [Source type: FILTERED WITH BAYES]

^ Continue: More Xbox 360 stories .
  • Destructoid - Study shows Xbox 360 red ring problems on the decline 13 January 2010 18:56 UTC www.destructoid.com [Source type: FILTERED WITH BAYES]
  • Destructoid - Cure your 360's red ring of death ... with towels! 9 February 2010 16:016 UTC www.destructoid.com [Source type: General]

^ Microsoft hit with more Xbox 360 "disc scratching" lawsuits .
  • Xbox 360 News and Media - GameGrep 13 January 2010 18:56 UTC www.gamegrep.com [Source type: General]

.February 2010" style="white-space:nowrap;">[citation needed] It can stop a console from reading anything.^ Conor Says: February 7th, 2010 at 6:53 am i read in one of the comments about the ‘jasper’ console, that is sent out if you had your console repaired?
  • Red Ring of Death Nightmares Are Over, Says Microsoft 9 February 2010 16:016 UTC technologizer.com [Source type: FILTERED WITH BAYES]

References

  1. ^ a b Beaumont, C (2008-11-21). "Xbox Live update causing console problems". Daily Telegraph. http://www.telegraph.co.uk/technology/news/3495138/Xbox-Live-update-causing-console-problems.html. Retrieved 2008-12-08. 
  2. ^ "BBC - Consumer - TV and radio - Xbox 360". BBC. Archived from the original on 2007-10-22. http://web.archive.org/web/20071022181418/http://www.bbc.co.uk/consumer/tv_and_radio/watchdog/reports/consumer_goods/consumer_20070213.shtml. Retrieved 2007-05-03. 
  3. ^ "Rings of Red". GamesIndustry.biz. http://www.gamesindustry.biz/articles/rings-of-red. Retrieved 2007-05-25. 
  4. ^ A Tale of 11 Broken Xbox 360s
  5. ^ "Xbox 360 failure rate 23.7%, PS3 10%, Wii 2.7% - Study". GameSpot. http://www.gamespot.com/news/6216691.html. Retrieved 2009-09-19. 
  6. ^ "SeattlepiSurvey: Xbox 360 failure rate is 54.2%". Seattlepi. http://blog.seattlepi.com/microsoft/archives/176741.asp. Retrieved 2009-08-20. 
  7. ^ a b Loftus, J (2008-10-17). "Xbox 360 RROD class action lawsuit filed in California". The Standard. http://www.thestandard.com/news/2008/10/17/xbox-360-rrod-class-action-lawsuit-filed-california. Retrieved 2008-12-07. 
  8. ^ Microsoft, "Xbox 360 Arcade Console user manual (pdf), pages 7, 22", Retrieved on 26 August 2009.
  9. ^ Xbox 360: Four lights flash red on the Ring of Light
  10. ^ Microsoft responds to Watchdog // GamesIndustry.biz
  11. ^ Video Game Features, PC Game Features
  12. ^ Tech Digest: Xbox 360 failure rate as high as 30 percent?
  13. ^ "What is the real failure rate of the Xbox 360?". Archived from the original on 2008-01-12. http://web.archive.org/web/20080112091522/http://technology.guardian.co.uk/weekly/story/0,,2091221,00.html. 
  14. ^ "Peter Moore interview, part three (answers to readers' questions)". MercuryNews.com. Archived from the original on 2007-12-27. http://web.archive.org/web/20071227182239/http://blogs.mercurynews.com/aei/2007/05/peter_moore_interview_part_three_answers_to_readers_questions.html. Retrieved 2007-05-07. 
  15. ^ Xbox.com | Open Letter From Peter Moore
  16. ^ Arendt, Susan (2008-01-22). "Rumor: Insider Reveals Truth About 360 Failure Rates". Wired. http://www.wired.com/gamelife/2008/01/rumor-insider-r/. Retrieved 2008-02-01. 
  17. ^ Inside Source Reveal the Truth About Xbox 360 "Red Ring of Death" Failures
  18. ^ Takahashi, Dean (2008-09-05). "Xbox 360 defects: an inside history of Microsoft’s video game console woes". VentureBeat. http://games.venturebeat.com/2008/09/05/xbox-360-defects-an-inside-history-of-microsofts-video-game-console-woes/. Retrieved 2008-09-06. 
  19. ^ Slashdot discusses the VentureBeat article
  20. ^ "Failure rate has officially dropped". http://www.thebitbag.com/2008/02/21/microsoft-blogger-breakfast-bullets/. 
  21. ^ Raby, Mark (2008-02-14). "Report: Xbox 360 failure rate above 15%". tgdaily.com. http://www.tgdaily.com/content/view/36070/98/. Retrieved 2008-02-14. 
  22. ^ SquareTrade's Report on Xbox 360 Failure Rates
  23. ^ "Game Console Failure Rates: Wii 9 times more reliable than Xbox 360, 4 times more than PS3". http://www.squaretrade.com/htm/pdf/SquareTrade_Xbox360_PS3_Wii_Reliability_0809.pdf. 
  24. ^ Yoshida, Junko. "The truth about last year's Xbox 360 recall". EE Times date=2008-06-09. http://www.eetimes.com/news/semi/showArticle.jhtml?articleID=208403010. Retrieved 2008-06-12. 
  25. ^ Slashdot discusses the truth about last year's Xbox 360 recall article
  26. ^ [1]
  27. ^ a b Murph, Darren (2006-10-27). "Nyko Intercooler scorches Xbox 360 consoles?". Engadget. http://www.engadget.com/2006/10/27/nyko-intercooler-scorches-xbox-360-consoles/. Retrieved 2007-08-04. 
  28. ^ "IHS - Lead-free Solder Licensed Worldwide as EU Rules Take Effect". http://electronics.ihs.com/news/2006/lead-free-solder.htm. Retrieved August 23, 2007. 
  29. ^ a b http://www.heise.de/kiosk/archiv/ct/2007/16/ The c't issue with the article "Jede dritte stirbt den Hitzetod" (every third one dies of heat), on page 20. A Dutch version of c't with the same article on page 12-13 can be found here [2]. The article itself can be downloaded here [3] for €0.30
  30. ^ bunniestudios.com Photos of bad solder joints
  31. ^ "Microsoft to Incur Xbox Cost of Up to $1.15 Billion". Bloomberg.com. http://www.bloomberg.com/apps/news?pid=20601087&sid=aOrvYZ2gPwZk&refer=home. Retrieved 2007-05-07. 
  32. ^ 3rd party fan attachment, Gizmodo. Retrieved 2007-06-22.
  33. ^ user feedback
  34. ^ "XBox 360 games scratched?". http://www.llamma.com/xbox360/news/Xbox-360-Game-Disc-Scratched.htm. Retrieved 2007-05-25. 
  35. ^ "Xbox 360 scratch". YouTube. 2006-06-19. http://www.youtube.com/watch?v=bQN_pz1KfMo. Retrieved 2007-04-16. 
  36. ^ "Scratch that: The Xbox 360 might damage discs after all". http://www.joystiq.com/2007/04/16/scratch-that-the-xbox-360-might-damage-discs-after-all/. Retrieved 2007-05-25. 
  37. ^ "Xbox Disc Replacement Program". http://support.xbox.com/support/en/us/xbox360/gamesandmedia/games/discreplacement/DiscReplacementPlan.aspx. Retrieved 2007-12-30. 
  38. ^ http://download.microsoft.com/download/d/1/8/d181ee58-de70-4484-936b-0e9161ccd6b2/replacementdisc_orderform_4.pdf
  39. ^ "Xbox Disc Replacement Games List". http://support.xbox.com/support/en/us/xbox360/GamesandMedia/Games/DiscReplacement/discreplacementplan.aspx. Retrieved 2007-12-30. 
  40. ^ "EA Warranty Info". http://warrantyinfo.ea.com. Retrieved 2009-04-07. 
  41. ^ a b Kriho, Ami. (December 14, 2005) The Stoutonia "Xbox 360 hard to come by, but worth it.". Archived from the original on 2006-09-01. http://web.archive.org/web/20060901131804/http://stoutonia.uwstout.edu/2005-2006/stories/051208/et_05.html.  (Distributed by UWIRE).
  42. ^ Carless, Simon (2005-12-30). "http://www.gamasutra.com/php-bin/news_index.php?story=7651". Gamasutra. http://www.gamasutra.com/php-bin/news_index.php?story=7651. Retrieved 2008-04-20. 
  43. ^ But see, Godinez, Victor. (March 25, 2006) Dallas Morning News Over the top: Texas Gamer with Victor Godinez - Xbox 360 troubles. Section: Guidelive; Page 2G.
  44. ^ a b c d e f (Dutch) Kassa. (February 25, 2007) Kassa: Xbox 360 maakt krassen op schijfjes.
  45. ^ a b c Kassa (February 24, 2007) English subtitled fragment from the first Kassa broadcast about the circular scratches. (republished by Google Video) . Retrieved April 15, 2007.
  46. ^ TSST is an abbreviation for Toshiba Samsung Storage Technology Corporation
  47. ^ van Ballegoie, Eric. (March 1, 2007) Hardware.info. [Scratching Xbox 360? Research into the claims that the Xbox 360 console damages discs.]
  48. ^ (Dutch) NRC Handelsblad (April 12, 2007) Bijna duizend klachten over Xbox 360.
  49. ^ (asf) Kassa broadcast with the test. [Consumers program]. Hilversum: VARA. April 14, 2007. Event occurs at 14:13. http://cgi.omroep.nl/cgi-bin/streams?/id/VARA/serie/VARA_101142168/VARA_101141407/bb.20070414.asf.  The videos are also distributed with English subtitles, for those that are not Dutch users can be found here (part 1) "first part of the second broadcast about the scratches, with English subtitles". YouTube. 2007-04-29. http://www.youtube.com/watch?v=dQSNmpXdIfQ. Retrieved 2007-04-29.  and here (part 2) "second part of the second broadcast about the scratches, with English subtitles". YouTube. 2007-04-24. http://www.youtube.com/watch?v=513I87Evjuw. Retrieved 2007-04-29. . Note that Kassa has produced and uploaded these videos itself, and therefore it is not a copyright violation to reproduce these links here. They can also be found on the Kassa Website here [4] together with some press information about the case (in English). The test setup details can be found online, and the complete movie of the Kassa TV program meticulously documenting the methodology used for the test can be found online (in Dutch) (Dutch) (asf) Kassa broadcast with the three day long tests. [Consumers program]. Hilversum: VARA. April 14, 2007. Event occurs at 9:00. http://cgi.omroep.nl/cgi-bin/streams?/id/VARA/serie/VARA_101142168/VARA_101141407/bb.20070414.asf. 
  50. ^ (Dutch)"Microsoft geeft krassen Xbox 360 toe". VARA (broadcaster). 2007-04-14. http://kassa.vara.nl/portal?_scr=kassa_artikel&number=3227123. 
  51. ^ (Dutch) (asf) Kassa broadcast with the reply from Microsoft Netherlands. [Consumers program]. Hilversum: VARA. April 14, 2007. Event occurs at 22:11. http://cgi.omroep.nl/cgi-bin/streams?/id/VARA/serie/VARA_101142168/VARA_101141407/bb.20070414.asf. 
  52. ^ (Dutch)"Microsoft neemt verantwoordelijkheid voor Xbox-krassen". http://tweakers.net/nieuws/47135/Microsoft-neemt-verantwoordelijkheid-voor-Xbox-krassen.html. 
  53. ^ "Microsoft admits Xbox 360 problems". Hardware.info. 2007-04-15. http://www.hardware.info/en-UK/news/ym%2BclJqawpya/Microsoft_admits_Xbox_360_problems/. 
  54. ^ English language article about the case
  55. ^ official Kassa website article (in English) Microsoft admits xbox-360 may cause scratches.
  56. ^ http://cgi.omroep.nl/cgi-bin/streams?/tv/vara/kassa/bb.20070414-live.asf?start=0:28:20.172&end=0:31:30.885
  57. ^ "Xbox Disc Replacement Plan". http://www.xbox.com/hu-HU/support/discreplacement/discreplacement-program.htm. 
  58. ^ "Meglena Kuneva talks with "kassa" about xbox scratching problems". http://ec.europa.eu/commission_barroso/kuneva/news_en.htm. Retrieved 2007-06-01. 
  59. ^ (Dutch)"European Commission investigating Xbox scratching problems". http://www.nos.nl/nos/artikelen/2007/06/art000001C7A434544BF090.html. Retrieved 2007-06-01. 
  60. ^ "Microsoft tells Kuneva that users are to blame". http://www.mcvuk.com/news/27467/Xbox-Scratched-discs-are-not-down-to-360. Retrieved 2007-06-13. 
  61. ^ original news site of Meglena Kuneva since abandoned
  62. ^ new news site of Meglena Kuneva with blog
  63. ^ engadget article about Meglena Kunevas investigation
  64. ^ "Florida man sues Microsoft for disc scratching problem". Archived from the original on 2007-10-24. http://web.archive.org/web/20071024133336/http://www.iht.com/articles/ap/2007/07/10/business/NA-FIN-US-Microsoft-Xbox-Lawsuit.php. 
  65. ^ Website of WWC and SKWC with a form you can fill out for the class action suit
  66. ^ Microsoft Xbox 360 - scratched discs Watchdog, March 23, 2009
  67. ^ "Xbox 360 update "bricking" consoles". http://arstechnica.com/news.ars/post/20061208-8381.html. Retrieved 2007-05-25. 
  68. ^ "Microsoft Sued Over Fall Update Issues". http://games.slashdot.org/article.pl?sid=06/12/08/0614215. Retrieved 2007-05-25. 
  69. ^ Bishop, Todd. "Microsoft resolves lawsuit over Xbox Fall Update", Todd Bishop's Microsoft Blog, The Seattle Post Intelligencer
  70. ^ Quilty Harper, Conrad. Xbox 360 owners reporting blank video output issue, Engadget (June 24, 2007). Retrieved on July 13, 2008.
  71. ^ Macarthy, Andrew. Another Xbox 360 crisis? Users complain of video failure!, GamerSquad (June 26, 2007). Retrieved on July 13, 2008.
  72. ^ Error E 74…The 360’s New Outbreak?
  73. ^ Description of the E74 error message warranty extension
  74. ^ Microsoft extends Xbox 360 "Red Ring of Death" warranty to cover E74 error | Hardware 2.0 | ZDNet.com
  75. ^ "NXE creating HDMI headaches for UK Xbox 360 owners?". Engadget. http://www.engadget.com/2008/11/21/nxe-creating-hdmi-headaches-for-uk-xbox-360-owners/. 
  76. ^ "360 HDMI audio patch today". CVG. http://www.computerandvideogames.com/article.php?id=207237. 

External links


Citable sentences

Up to date as of December 12, 2010

Here are sentences from other pages on Xbox 360 technical problems, which are similar to those in the above article.








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